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code enforcement software solutions

Citizenserve code enforcement software completely automates the process of opening cases, scheduling inspections, recording violations and coordinating resolutions. Property ownership, inspection results, photos, notices, violations and notes become an electronic record of each case. When your job takes you in the field, citizenserve is a fully mobile solution that gives you complete remote access to your data.

Citizenserve increases efficiency giving your inspectors more time to spend out in the field with your citizens. Because the safety of your inspectors is a top priority, citizenserve provides you the ability to put an alert on a property or a person. This gives you the capability to flag potential dangerous situations so your inspectors are aware of the dangers before approaching a property. The property history feature gives you a historical view of everything that is currently happening or has happened in the past for any property. With mapping capabilities you will have the ability to view your cases, inspections or violations on a geographical map.

 

 

 

 

 

built just for you
inspectors
Our inspection tracking features will provide your inspectors with everything needed to complete inspections in the field. Starting with the inspections due list, your inspectors will know what inspections are due on any given date. With the ability to sort and filter the inspection list, inspectors can choose which inspections are the highest priorities with complete mobile access from the field. Add unlimited notes and quickly attach digital photos directly to your cases and files. With citizenserve's inspection tracking your inspectors will have more time to spend out in the field with your citizens.
   
support staff
Your support staff will have everything they need with citizenserve. From quick file lookups to easy data entry and customizable reports. With automated document generation, your notices of violation or any other standard forms can be generated within seconds. With citizenserve's simple, user-friendly interface, your support staff will have more time to actually support your staff.
   
supervisors
Supervisors want complete access to data to create custom reports on an as needed basis. They also want to utilize the best tools possible to create an efficient citizen focused team. With citizenserve, supervisors will be able to do just that at price that fits into the annual budget. With activity escalations, staff and supervisors can be notified via email what activities are overdue, providing the opportunity to respond to those activities before they become problems. With citizenserve your supervisors will have exactly what is needed to create an efficient, productive team.
   
citizens
Your citizens want the ability to access government services after hours and on weekends. They also want the ability to quickly check on the status of their requests. With citizenserve's e-government online citizen access component you can provide these services through an e-government solution that is directly integrated into your own municipal website. You control what information will be made public on the site and what citizens can view it. With citizenserve your citizens can utilize e-government software to get the extra service they want without increasing your workload.
 
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