WELCOME TO OUR ONLINE PORTAL

Thank you for visiting our website where you can access all of online services from your home, office, or mobile device

Through this portal you have access to our online services for Housing Applications, Building Permits, Planning Requirements & Zoning Permits, Economical Development Applications, Complaints - Code Enforcement  

We value your input, if you have any comments or suggestions please contact us →

 

Online Services You Need:

 



  • PLANNING
    Welcome! The Department of Planning and Development is charged with the preservation and improvement of the city’s residential neighborhoods, commercial districts and public areas. The staff is focused on providing information, assistance and advice to the Mayor, City Council, citizens and business persons in all areas related to planning and zoning, economic and community development, urban design and historic preservation. On this portal you can apply for Planning Commission, Board of Zoning Appeals, Landmark Commission, the Architectural Board of Review and much more. See the listed items below to learn more about which procedures are available on the citizenserve portal.
    APPLY FOR ARCHITECTURAL BOARD OF REVIEW
    APPLY FOR LANDMARK NOMINATION
    APPLY FOR CERTIFICATE OF APPROPRIATENESS
    APPLY FOR CHICKEN COOP

  • ECONOMIC DEVELOPMENT
    *COMING SOON*

    Interested in opening a Business in Cleveland Heights? Learn the recommended first steps, available commercial properties, required approvals and additional information that will help you start and maintain your Business. Starting New or Remodeling Construction? Residential or Commercial, learn more about Grow Tax Savings Plan and Opportunity Zones.

  • COMPLAINT INSPECTIONS
    *COMING SOON*

    Have you seen blight, tall grass, illegal parking or other code enforcement violations in your neighborhood? If so submit an Online Complaint, and it will be automatically routed to the appropriate Department for investigation.