Your login with Merriam is specific to Merriam. If you've created an account with a different city that uses Citizenserve you'll have to create a new one for Merriam.

If you are having issues logging in please contact us via email at newsupportrequest@citizenserve.com and provide your license #, business or pet name, address and email address. Or you can call Citizenserve Support at 1-800-325-9818 ext 1.