LIVE DEMOS

Electronic System for Permit Submittal, Document Review, and Mobile Inspection Software

Three hour live Citizenserve software demonstration. Review a complex planning & zoning software development project with multiple workflows for approval, including planning committee and council meeting activities. Covering both the staff side of the permitting software and the citizen portal software. Administration and configuration features are also covered for implementing land management software. Citizen portal, IVR and SMS Text Inspection software scheduling.

6. DEMONSTRATION SCRIPT

Municipal Land Management Software – Modifying Application

We modify a land development application with additional submittal requirements and add a dynamic text field based on the development application subtype. Citizenserve is a powerful e-government software platform. Any type of application can be easily created using dozens of custom fields which include drop down list boxes, built in field level help, formatting fields and use html for text formatting. Submittal documents can also be built into applications with various options that determine acceptable file types and whether multiple documents can be uploaded for a submittal requirement. The permit software custom fields can be used in reports, letter and e-mail templates, fee tables and changes can be tracked in history.

Municipal Land Management Software – Create Application and Citizen Portal

We create a land development application and have it on the citizen portal in less than an hour. Citizenserve is a powerful e-government software platform. Any type of application can be easily created using dozens of custom fields which include drop down list boxes, built in field level help, formatting fields and use html for text formatting. Submittal documents can also be built into applications with various options that determine acceptable file types and whether multiple documents can be uploaded for a submittal requirement. The permit software custom fields can be used in reports, letter and e-mail templates, fee tables and changes can be tracked in history.

Health Licensing Software Enforcement Ticket iPad

Health licensing software using iPad to write a ticket on violations. Following up on an inspection report with violations we write ticket in the field using an iPad tablet. Violations are from the standard retail food inspection guide. Ticket is Massachusetts Violation Notice to Offender which can be printed in the field using a Bluetooth printer. Pictures can be added directly from the iPad camera. Follow-up activities bacn be automated based on the types of violations. Multiple code sections can be selected from such as health, environmental, building codes or property maintenance codes. Using citizenserve the violations and tickets can easily be displayed on maps or other management reports. The iPad also support adding inspection comments using iPad speech-to-text.