Citizenserve Reviews

Want to see what users across the country think about citizenserve? Read below to see a listing of all unfiltered customer support ratings.

98.5% of citizenserve users give our support team a thumbs up.

April 2024

thumbs-up
"Always cheery always pleasant to work/ communicate with."

- Haily, in The Bahamas

thumbs-up
"Summer handled my request very efficiently."

- Trisha, in Minnesota

thumbs-up
"Thanks for your help!"

- Amy, in Missouri

thumbs-up
"Quick response!! Perfection first time out!!"

- Donna, in Massachusetts

thumbs-up
"Summer did a great job of adding the items I needed in this request."

- Trisha, in Minnesota

thumbs-up
"Brandon was very quick with my issue."

- Trisha, in Minnesota

thumbs-up
"Thank you for time and help with update. Have a great day.."

- Paddy, in Florida

thumbs-up
"Thank you Taylor! Your customer service skills are top-notch, always making every interaction smooth and enjoyable. Your commitment to going the extra mile is very appreciated! Thank you!"

- Judy, in California

thumbs-up
"I appreciate the quick response regarding this support ticket."

- Garrick, in Arizona

thumbs-up
"Thanks for the help"

- Roger, in Iowa

thumbs-up
"Handled VERY quickly and Kristian double checked before changes were made. Thank you again!"

- Isabelle, in California

thumbs-up
"Thanks Brandy!"

- Eric, in Arizona

thumbs-up
"Thank you so much for always the quick results."

- Patsy, in Alabama

thumbs-up
"Timely, friendly and thorough!"

- Patrick, in Iowa

thumbs-up
"Thank you for your very prompt response to my request!"

- Judy, in California

thumbs-up
"Thank you so much for the quick response in solving the problem."

- Patsy, in Alabama

thumbs-up
"Quick and so helpful!!"

- Bailey, in Alabama

thumbs-up
"Brandon did a great job resolving my request in a timely manner. Thank you! Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Brandon fixed my issue quickly."

- Trisha, in Minnesota

thumbs-up
"Brandon fixed my issue quickly."

- Trisha, in Minnesota

thumbs-down
"The response said my request was completed; however, I do not see the link I requested. I requested at way to close the permit when I do the final inspection without changing screens. Please call me to discuss. "

- Leo, in Illinois

thumbs-up
"very prompt and polite responses."

- Lisa, in Colorado

thumbs-up
"Sarah had our request completed within a matter of minutes! Very nice and professional. Thank you!"

- Jamie, in Alabama

thumbs-up
"Summer was very prompt with responses. She was very helpful and very professional. Thank you."

- Gregory, in Georgia

thumbs-up
"Great job!!!"

- Charlie, in Georgia

thumbs-up
"Brandy did a wonderful job and got the work complete."

- Eryk, in Illinois

thumbs-up
"Reese was very helpful. He quickly modified the report I needed. Thank you!"

- Wanda, in New York

thumbs-up
"fast and thorough"

- Katie, in Minnesota

thumbs-up
"Summer always does a great job handling my support requests. Thank you Summer!"

- Planning, in California

thumbs-up
"Brandy's willingness to always go above and beyond (setting up a Teams meeting so we can share screens for maximum project clarity) and follow through is always so helpful and appreciated."

- Amy, in Florida

thumbs-up
"Summer was fantastic, as always!"

- Sydney, in Iowa

thumbs-up
"thanks Reese"

- Cynthia, in South Carolina

thumbs-up
"thanks to Reese and Nestor!!"

- Cynthia, in South Carolina

thumbs-up
"Lisa's guidance was so helpful in assisting us in an effort to effectively and efficiently address an ongoing issue on our end to provide better service to our stakeholders. Thank you for the guidance, Lisa, and I look forward to implementing this new procdeure."

- Amy, in Florida

thumbs-up
"Thank you Reese for meeting with us to discuss the needed modifications to our process. Your ability to understand all of our criteria and required changes is appreciated. Thank you."

- Judy, in California

thumbs-up
"Summer did a fantastic job helping out today. My questions were answered in a timely manner and I am very pleased with the result. Thank you for such a great support network."

- Seth, in New York

thumbs-up
"Bryan is always very helpful! Thank you Bryan!! :)"

- Michelle, in Ohio

thumbs-up
"Kristian was very prompt in starting and completing my request. He was kind and very professional. He did a great job!"

- Monica, in Utah

thumbs-up
"Very quick response and set up a report exactly how we needed it!"

- Amanda, in Missouri

thumbs-up
"Summer confirmed a solution. Thank you!"

- Mary, in Kansas

thumbs-up
"Bryan was efficient and quick with a positive approach. Thank you!"

- Brittney, in South Dakota

thumbs-up
"Thanks for the help"

- Jeff, in Iowa

thumbs-up
"Brandy is the best! She's always friendly and helpful."

- Megan, in Texas

thumbs-up
"Once again I am extremely grateful for Taylor's help and the quick turnaround, as I needed to issue a license quickly for a restaurant owner so they could continue their relationship with a beverage vendor. Thank you so much!"

- Michael, in Massachusetts

thumbs-up
"Thank you for the help!! Nice job!! Have a good day!! !!!!!!"

- Joe, in Illinois

thumbs-up
"Prompt attention to the request. Summer did wonderful. Thank you!"

- Michele, in South Carolina

thumbs-up
"thank you for the super fast response!"

- Chad, in Idaho

thumbs-up
"She was efficient and friendly! Just what anyone would want."

- Shirley, in Florida

thumbs-up
"This isn't the first time Brandy has helped me. She always goes above and beyond and makes sure all my needs/wants/requests are met! Thumbs up for sure! :)"

- Paige, in Ohio

thumbs-up
"April 19, 2024 To Whom This May Concern, I am writing to express my sincere appreciation for the exceptional service provided by Brandy at your establishment. It is with great pleasure that I share my experience with Brandy, who consistently goes above and beyond in her role. Brandy’s efficiency is truly commendable. Not only is she fast in her work, but her accuracy is unparalleled. Every time I have interacted with her, sha has demonstrated a remarkable ability to understand my requests promptly and deliver results that exceed my expectations. Her dedication to ensuring customer satisfaction is evident in every interaction I’ve had with her. Beyond her professional competence, Brandy’s kindness shines through in all her interactions. It’s refreshing to encounter someone who not only excels in their duties but also genuinely cares about the people they serve. Brandy is a true asset to your team; I believe she exemplifies the values of excellent service and professionalism that Citizenserve strives to uphold. Please extend my heartfelt gratitude to Brandy for her consistently providing outstanding service, I look forward to continuing to benefit from her exemplary assistance in the future. Thank you, Diana "

- Diana, in Ohio

thumbs-up
"Lisa handled my request very efficiently."

- Trisha, in Minnesota

thumbs-up
"Brandon is always great getting what we need done!!"

- Cynthia, in South Carolina

thumbs-up
"Daniel is great! Very responsive and takes immediate action to address any issues."

- Izzy, in Illinois

thumbs-up
"Brandy did fantastic! She understood what we needed and had it done within minutes. Great work. Thank you."

- Michele, in South Carolina

thumbs-up
"Daniel is always polite and quick to help. He does a great job on support!"

- Megan, in Texas

thumbs-up
"Thank you very much for resolving this issue so quickly."

- Patsy, in Alabama

thumbs-up
"Thank you Sarah."

- Mary, in Kansas

thumbs-up
"Ryan is quick and thorough in his responses to my cries for help."

- Amy, in Florida

thumbs-up
"Quick and responsive, thank you!"

- Michael, in Massachusetts

thumbs-up
"Bryan did a wonderful job, and was responsive with the edits we wanted created."

- Eryk, in Illinois

thumbs-up
"The interactions I have had with Bryan have been wonderful! Very quick to resolve issues and provide valuable feedback."

- Dolores, in New York

thumbs-up
"quick and good"

- Roger, in Iowa

thumbs-up
"Quick turn around, and made adjustments as requested"

- Jeff, in Iowa

thumbs-up
"Thank you for taking care of this request so quickly!"

- Judy, in California

thumbs-up
"Lisa's Customer Service is amazing! So quick and she easily understands my unique requests!"

- Judy, in California

thumbs-up
"Thank you for taking care of this request so quickly!"

- Judy, in California

thumbs-up
"I always appreciate the prompt attention to requests."

- Tammy, in Utah

thumbs-up
"Brandy thank you for you all help and always willing to help. You're amazing............. Best Regards Paddy"

- Paddy, in Florida

thumbs-up
"She recognized the issue and forwarded it the appropriate staff."

- Joe, in Illinois

thumbs-up
"Thank you for the quick fix."

- EH&S-SFM Compliance, in Florida

thumbs-up
"Always receptive to our questions and finding solutions THANK YOU TO THE TEAM"

- Frances, in Arizona

thumbs-up
"Summers response time and action taken was quick and accurate. Thank you Summer!!"

- Planning, in California

thumbs-up
"Great job!"

- Ben, in Georgia

thumbs-up
"Great job!"

- Ben, in Georgia

thumbs-up
"Summer is always quick and thorough in her response to and handling of requests."

- Amy, in Florida

thumbs-up
"Thanks Bryan, for tackling a challenging one. Greatly appreciated!"

- Barbara, in Missouri

thumbs-up
"Kristian acted promptly on my request. Thanks to him for doing a great job."

- Tess, in Arizona

thumbs-up
"Awesome, thank you so much."

- Patsy, in Alabama

thumbs-up
"Brand was great a dumbing something down for me to understand...without making me feel stupid."

- Terri, in Maryland

thumbs-up
"quick efficient service thanks"

- Amanda, in Georgia

thumbs-up
"Thank you Summer! Have a good day."

- Cristi, in New York

thumbs-up
"Super quick & did exactly what we wanted. Great job!"

- Eden, in Alabama

thumbs-up
"Brandon fixed the trouble ticket issue and went above and beyond to fix any future issues by correcting the fee setup on roofing permits. Thanks Brandon - his good work and expertise are very much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Thank you so much for the quick response."

- Patsy, in Alabama

thumbs-up
"Summer fixed the problem. Thank you."

- Mary, in Kansas

thumbs-up
"This issue was immediately addressed and will be helpful for our department. Thank you"

- Robert, in Florida

thumbs-up
"Speedy response time and great communication"

- Eryk, in Illinois

thumbs-up
"Great and immediate!"

- Terri, in Maryland

thumbs-up
"thank you for the quick response./cdr"

- Christine, in Ohio

thumbs-up
"Daniel worked with me through several messages back and forth and found options to meet our report needs! Thank you!"

- Mindy, in Alabama

thumbs-up
"I did NOT mean to hit the did bad, you did great and did it so fast! Thank you!"

- Isabelle, in California

thumbs-up
"Daniel did a wonderful job and his response time is very quick. It was a pleasure working with him on this request."

- Eryk, in Illinois

thumbs-up
"thank you for the quick response. Letter looks great."

- Dora, in Arizona

thumbs-up
"Whenever Brandy is working on a ticket that I put in with Citizenserve' s support I know that she will listen to what I am asking. I believe she is a great asset to Citizenserve's team. Not only does she listen to what is being asked but she is quick to get the matter taken care of."

- Stephanie, in California

thumbs-up
"Brandy always gives the best customer service, hands down!"

- Michelle, in California

thumbs-up
"Brandy always works through our issues quickly and makes sure that we are satisfied with the results before closing requests."

- Cynthia, in Ohio

thumbs-up
"I really appreciate supports fast responses times! It really makes things smoother all around. Thank you for all your hard work."

- Jolene, in Minnesota

thumbs-up
"Brandon was very efficient with my request."

- Trisha, in Minnesota

thumbs-up
"Hi Brandon, Thank you for your time and hard work."

- Paddy, in Florida

thumbs-up
"Thank you for help"

- Paddy, in Florida

thumbs-up
"Ryan worked with me to complete this task. I had to work with our staff to decide how we wanted to proceed, and Ryan was able to keep the ticket open for me until I had that information. Once I contacted him again, he was able to add the item we needed."

- Izzy, in Illinois

thumbs-up
"I was unable to help and passed my level of expertise, Brandon stated he would reach out to help the customer. BIG HELP!!!!!!!! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!"

- Kim, in Georgia

thumbs-up
"Brandy is amazing! Always so helpful whenever we need help with anything. She makes sure she understands the need and requests and then she executes perfectly. We are so grateful."

- Luly, in Florida

thumbs-up
"I am completely satisfied with the way our needs are met in a timely manner. The understanding of what I am asking and trying to get fixed is given full attention with 100% satisfaction. THANK YOU TO ALL OF THE TECH SUPPORT WE REACH OUT TO! Frances Marinez"

- Frances, in Arizona

thumbs-up
"He was quick to get to my request."

- Brenda, in Utah

thumbs-up
"Super-fast response! Thank you!"

- Mark, in Arizona

thumbs-up
"Kristian was very efficient with adding my fees."

- Trisha, in Minnesota

thumbs-up
"Lucas navigated my request patiently, professionally and in a timely manner."

- Ginny, in Illinois

thumbs-up
"Taylor navigated my request patiently, professionally and in a timely manner."

- Ginny, in Illinois

thumbs-up
"Nestor navigated my request patiently, professionally and in a timely manner."

- Ginny, in Illinois

thumbs-up
"Thanks"

- Kim, in Georgia

thumbs-up
"Bryan responded quickly and offered to call someone who was having trouble with the portal. I appreciate his help."

- Jenn, in Iowa

thumbs-up
"Summer always handles our requests in a super timely manner and the changes she makes are exactly what we are looking for! Summer rocks!"

- Jenn, in Iowa

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"Summer was very quick in addressing the department's request. Always professional and a pleasure to work with."

- Colleen, in Massachusetts

thumbs-up
"Very quick response and addressed the issue right away! Thank you."

- Laura, in Ohio

thumbs-up
"Thank you for completing this so quickly."

- Patsy, in Alabama

thumbs-up
"Lisa did a great job creating this invoice for me with lots of pieces to it."

- Trisha, in Minnesota

thumbs-up
"Extremely kind and gracious. Summer was responsive and got the job done."

- Eryk, in Illinois

thumbs-up
"Thank you, this is a huge help!"

- Michael, in Massachusetts

thumbs-up
"Very fast response on this ticket. Thank you very much!"

- Megan, in Texas

thumbs-up
"Thank You."

- Rick, in Florida

thumbs-up
"Summer is always helpful and responsive, thank you!"

- Michael, in Massachusetts

thumbs-up
"Thank you for the fast customer service to an urgent matter!"

- Stephanie, in California

thumbs-up
"Hi Brandon, thank you for working with me to get the new subtype set up. I really do appreciate you and your time. Thank you for your hard work."

- Paddy, in Florida

thumbs-up
"Fast response, provided clear instructions for how to handle this in the future. Thank you!"

- Michael, in Massachusetts

thumbs-up
"Thank you for time and help as always. Have a great day!"

- Paddy, in Florida

thumbs-up
"Quick response, got the document replaced perfectly, thank you!"

- Michael, in Massachusetts

thumbs-up
"Great experience, very helpful!"

- Liliana, in Massachusetts

thumbs-up
"Exactly what we needed and very quickly. thanks!"

- Terri, in Maryland

thumbs-up
"Thanks for getting that resolved."

- Joe, in Illinois

thumbs-up
"KJ responded in a timely manner and addressed my request"

- Brittney, in California

thumbs-up
"There are few times in my career where I have encountered someone as skilled, friendly, and helpful as Taylor. To say that Taylor went above and beyond would be a gross understatement: for the past three months we have met weekly so he could not only introduce me to the platform, but also help me work through a major license revision project. Through these meetings, my knowledge of Citizenserve has grown exponentially, such that I am now becoming a resource for my colleagues. Taylor's assistance also reshaped my view of the platform, which started as somewhat apprehensive of the interface, and has really grown into an appreciation of the available (and in some instances underutilized) features. Thank you so much!"

- Michael, in Massachusetts

thumbs-up
"Nestor rebounded from the initial response, appreciate the help!"

- Michael, in Massachusetts

thumbs-up
"Lisa was great! She provided prompt responses on a matter that was not High Priority."

- Yasmin, in Arizona

thumbs-up
"Super fast, exactly what I was looking for, thank you!"

- Michael, in Massachusetts

thumbs-up
"Thank you for the prompt processing of my request."

- Judy, in California

thumbs-up
"Brandy fixed the fee issue with perfection! She is always super friendly and so great to work with! Thanks Brandy!"

- Debbie, in Minnesota

thumbs-up
"The draft may still need some tweaks, but the first effort out of the gate exceeded my expectations."

- Mike, in Missouri

thumbs-up
"Summer is always very helpful and gives me exactly what I need. The entire support staff is extremely helpful."

- Sharon, in South Carolina

thumbs-up
"Ryan is always very helpful. I am always grateful for his assistance."

- Cherie, in Ohio

thumbs-up
"Very quick change! Brandy is always quick to fix us!"

- Terri, in Maryland

thumbs-up
"Summer is always quick and helpful! Thank you!"

- Michael, in Massachusetts

thumbs-up
"Reese is very knowledgeable and helped me evade a mistake."

- Eryk, in Illinois

thumbs-up
"Very responsive !"

- Joe, in Illinois

thumbs-up
"worked hard to figure what i needed and he got it done!"

- Stacey, in Arizona

thumbs-up
"Thanks for resolving this for us asap. :)"

- Catherine, in California

thumbs-up
"Super fast! Thanks!!"

- David, in Iowa

thumbs-up
"Just GOOD JOB, and thanks for the promptness..."

- Roger, in Iowa

thumbs-up
"Summer was amazing. We had a huge project of updating all of our fees and had a ton of changes. She was so responsive and kept me updated as she was working on our updates. I can't begin to explain how happy I am with how smoothly this huge project went with Summer in charge of it."

- Michelle, in Missouri

thumbs-up
"Nestor rocks, got me some last minute metrics I asked for real quick."

- Ryan, in New York

thumbs-up
"Kristian was very efficient with my issue."

- Trisha, in Minnesota

thumbs-up
"Super fast as always."

- Claudia, in California

thumbs-up
"Great job Reese!"

- Lisa, in Colorado

thumbs-up
"Bryan is helpful! Thanks for all your hard work."

- Megan, in Texas

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"Thank you for such a quick response."

- Patsy, in Alabama

thumbs-up
"Summer did a great job and was quick to fix and respond."

- Eryk, in Illinois

thumbs-up
"Summer responded very quickly to my request and was able to complete it for us in a quick turn around."

- Glenn, in Florida

thumbs-up
"Summer completed my request very efficiently!"

- Trisha, in Minnesota

thumbs-up
"He completed my request very efficiently!"

- Trisha, in Minnesota

thumbs-up
"Nice, complete and fast .... as always... keep up the good work."

- Roger, in Iowa

thumbs-up
"Bryan was very speedy and got it done in record time."

- Eryk, in Illinois

thumbs-up
"Thank you!"

- Melissa, in Alabama

thumbs-up
"Brandon was very thorough and kept checking back to ensure it is was exactly the way I wanted it. awesome job."

- Dawn, in Ohio

thumbs-up
"fast and amazing as always"

- Dawn, in Ohio

thumbs-up
"Taylor is great!"

- Ryan, in New York

thumbs-up
"Thank you for the fast response. Thank you for helping with my issue."

- Michelle, in Illinois

thumbs-up
"Kristian took care of this in less than 5 minutes. Thanks for the great customer support!!"

- Jimmy, in Georgia

thumbs-up
"Super fast response. Kristian is always a great help!"

- Mark, in Arizona

thumbs-up
"I have worked with Daniel for several years, always kind and goes the extra mile to help. Thank you, Daniel!"

- LeeAnn, in Florida

thumbs-up
"Brandon was very helpful and did a great job setting us up on the portal"

- Eryk, in Illinois

thumbs-up
"Brandon did a fantastic job."

- Eryk, in Illinois

thumbs-up
"Brandy resolved the issue quickly."

- Eric, in Florida

March 2024

thumbs-up
"Thank you for processing my request so quickly! Thanks! Judy"

- Judy, in California

thumbs-up
"Works great! Thank you"

- John, in California

thumbs-down
"The wrong permit access was added. I requested the applicant have access to the permit they are already on (ENG1n-0001nn). The applicant was given access to ENG1n-0000nn instead."

- John, in California

thumbs-up
"Thanks for the help Ignore my msg about sending it to Eryk. Joe"

- Joe, in Illinois

thumbs-up
"Summer went above and beyond for this ticket. She perfected all of the Residential Temp and Final Certificate of Occupancy templates and then created new templates for all the Commercial CO's! She will ask questions and double check her work and it definitely shows - perfection at its finest. Thanks Summer!!"

- Debbie, in Minnesota

thumbs-down
"The export function icon is no longer available so how can I verify the columns were added to the export."

- Joe, in Illinois

thumbs-down
"The export to excel is still missing. Please assign a high priority since the export function on all reports is critical to our business."

- Joe, in Illinois

thumbs-up
"Brandy is always fast and accurate in responding to our requests. Thank you, Brandy!"

- Sydney, in Iowa

thumbs-up
"Thank you Brandy!"

- Lisa, in Colorado

thumbs-up
"Job was done quickly and accurately."

- Eryk, in Illinois

thumbs-up
"We appreciate all your help."

- Beverly, in Arkansas

thumbs-up
"Summer took this trouble and fixed it lickety-split! So fast and efficient - much appreciated!!"

- Debbie, in Minnesota

thumbs-up
"So glad the answer came fast."

- Terri, in Maryland

thumbs-up
"Super fast, exactly what I needed, thank you!"

- Michael, in Massachusetts

thumbs-up
"Brandy was very quick with resolving my issue!"

- Trisha, in Minnesota

thumbs-up
"Brandy fixed our issue. Thank you!"

- Mary, in Kansas

thumbs-up
"Great job and very quick response times."

- Eryk, in Illinois

thumbs-up
"Brandon was very helpful, quick to respond and solved our problem."

- Izzy, in Illinois

thumbs-up
"THANK YOU THANK YOU THANK YOU THANK YOU THANK FOR ALL YOUR TIME AND HELP WITH ALL MY PROJECTS"

- Paddy, in Florida

thumbs-up
"Thanks for the help!"

- David, in Iowa

thumbs-up
"Hi Summer, you are my hero today thank you very much for all your help. Keep up the good work. Paddy,"

- Paddy, in Florida

thumbs-down
"Closed request before completing it."

- Michael, in Massachusetts

thumbs-up
"Thank you for correcting this so fast."

- Patsy, in Alabama

thumbs-up
"Bryan was quick and efficient! Everyone on the support team is extremely helpful and I appreciate it very much!"

- Jamie, in Alabama

thumbs-up
"It was a simple request, but what a super quick response!!! Great job!"

- Eden, in Alabama

thumbs-up
"Kristian we a wonderful help. This was a particular issue that took a lot of time and he was so patient and helpful. I am very please with his level of attention and service. He's great!"

- Meredith, in Alabama

thumbs-up
"Bryan fixed the problem super-fast and it's much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Bryan completed what I asked quickly and efficiently."

- Heather, in South Carolina

thumbs-up
"I was happy that the issue was resolved quickly by Summer."

- Garrick, in Arizona

thumbs-up
"Summer is friendly, efficient and completes my requested tasks with accuracy and promtness!"

- Jill, in Utah

thumbs-up
"Thank you for taking care of our request so quickly! We appreciate the excellent customer service."

- Judy, in California

thumbs-up
"Summer provided me with a simple solution when I wasn't able to save documents. She is always patient, kind and appreciated! Nancy Yoakum City of Merriam KS"

- Nancy, in Kansas

thumbs-up
"Summer is always very responsive and gets what I need done very quickly and correctly."

- Krista, in South Carolina

thumbs-up
"Summer responded quickly and provided a fix while the issue is being worked on. Summer is always very professional and pleasant to work with."

- Colleen, in Massachusetts

thumbs-up
"Bryan solved my issue very efficiently."

- Trisha, in Minnesota

thumbs-up
"Thanks for deleting that report."

- Joe, in Illinois

thumbs-up
"Brandy has done quite a few support requests for me and she is always so helpful and quick to accomplish whatever I am asking of her, and she is such a cheerful person! I really appreciate her promptness and professionalism!!"

- Jill, in Utah

thumbs-up
"Thank you so much for the quick response."

- Patsy, in Alabama

thumbs-up
"Daniel did a fantastic job. Very patient and very quick to respond 10/10"

- Eryk, in Illinois

thumbs-up
"Quick and effective, thank you!"

- Michael, in Massachusetts

thumbs-up
"Summer is always quick to respond and find solutions to the tickets. And always (always) so pleasant! So very much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Bryan was prompt and accurate. MUCH APPRECIATED!"

- Naomi, in Florida

thumbs-up
"Taylor helped to explain the process and make sense of the issue that was happening - super helpful ... and much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Sarah made some major changes for one of our license types. It all looks great. Thank you."

- Mary, in Kansas

thumbs-up
"Brandy was very helpful in answering my questions and her response time was very fast."

- Josh, in California

thumbs-up
"So fast and efficient! Thank you so much!!"

- Dralynn, in Florida

thumbs-up
"Quick and accurate report created, thank you!"

- Michael, in Massachusetts

thumbs-up
"Very responsive, great customer service!"

- Izzy, in Illinois

thumbs-up
"Daniel was very helpful, response, and was able to solve the problem. He checked in to make sure things were working and then fixed the rest of the errors!"

- Izzy, in Illinois

thumbs-up
"great job - very quick."

- Code, in Ohio

thumbs-up
"Brandy thank you - I can always depend on you - you're the best!"

- Daneen, in Missouri

thumbs-up
"Brandy was very helpful and a pleasure to work with."

- Stephanie, in California

thumbs-up
"As always, Brandy provided great customer service!"

- Joshua, in Arizona

thumbs-up
"Summer is always very professional and timely on her replies. I never worry about receiving incorrect information on my request."

- Lisa, in Colorado

thumbs-up
"Thank you and it works great! Love that merge option. Helps us to clean up out database of contacts."

- Barbara, in Missouri

thumbs-up
"it works, thank you"

- Stacy, in Minnesota

thumbs-up
"Thank you for the quick response."

- Kimberly, in Utah

thumbs-up
"Bryan was able to provide the answers we needed and in a timely manner."

- Eric, in Florida

thumbs-up
"Response and action were really fast and accurate! Thank you!"

- Nathan, in Kansas

thumbs-up
"Taylor has done a great job with a timely response."

- Reginald, in Ohio

thumbs-up
"Sarah was awesome in helping resolve the issue we had. Even though the resolution that was presented did not work for our needs, she was very knowledgeable, friendly, and took the time to thoroughly explain our options. I enjoyed working and talking to her."

- Eric, in Florida

thumbs-up
"Sarah was awesome. We talked about the options that we had to accomplish the request and although we decided in the end not to use those options, she was very knowledgeable and courteous! Thanks Sarah!"

- Eric, in Florida

thumbs-up
"Ryan did an amazing job!"

- Angela, in Alabama

thumbs-up
"Quick and helpful, thank you!"

- Michael, in Massachusetts

thumbs-up
"Sarah is so nice to work with. She always understands or clarifies details of what I am needing and makes it happen. She makes the liquor license renewal process so much easier to handle."

- Jill, in Missouri

thumbs-up
"Awesome job, and exactly what I requested. Thanks !"

- Robert, in Alabama

thumbs-up
"Sarah completed my report request very efficiently."

- Trisha, in Minnesota

thumbs-up
"GOOD JOB AND THANK YOU FOR HELP :)"

- Paddy, in Florida

thumbs-up
"This update where the single payment for multiple permits can be divided by different departments is going to be so helpful for our customers! Thanks so much for making this happen! :-)"

- Mindy, in Alabama

thumbs-up
"He was great and so fast! We are a little late in responding to him, so that's on us."

- Terri, in Maryland

thumbs-up
"Summer is always prompt and very helpful!"

- Michelle, in Florida

thumbs-up
"Hi! I can't express enough how much the techs at CitizenServe rock! They've helped us to shape CitizenServe to work for us and this very busy office. They are very appreciated here! Cleveland Heights Building Department"

- Lynn, in Ohio

thumbs-up
"Bryan was very efficient with my request."

- Trisha, in Minnesota

thumbs-up
"Great work and speedy response time."

- Eryk, in Illinois

thumbs-up
"He was awesome, very knowledgeable and helpful."

- Hattie, in Texas

thumbs-up
"Brandy is always so helpful and quick to respond. I know when she replies to a request it will be taken care of in a timely manner and she is always so helpful and friendly."

- Sally, in Alabama

thumbs-up
"Super fast -and with perfection - it's much appreciated! :)"

- Debbie, in Minnesota

thumbs-up
"Thanks for getting us out of www5 and onto www7. That cured the bad response time."

- Joe, in Illinois

thumbs-up
"Brandy took the extra time to make the adjustments on the inspection card. It's PERFECT. I appreciate her efforts and good work. So awesome! :)"

- Debbie, in Minnesota

thumbs-up
"had the answer fast!"

- Roger, in Iowa

thumbs-up
"Brandy was more than helpful and replied quickly. THANK YOU!"

- Norma, in Arizona

thumbs-up
"I appreciate the through quick manner in addressing my support request."

- Kimberly, in Utah

thumbs-up
"!"

- Jean, in Minnesota

thumbs-up
"Thank you so much. You were very helpful and extremely fast!!"

- Dralynn, in Florida

thumbs-up
"Brandy was awesome with my request!"

- Trisha, in Minnesota

thumbs-up
"Brandy is always wicked helpful and thorough in her responses, which is incredibly helpful and appreciated."

- Amy, in Florida

thumbs-up
"Feedback was addressed quickly"

- Nathan, in Kansas

thumbs-up
"Thanks for fixing those drop downs. Nice job."

- Joe, in Illinois

thumbs-up
"Quick response and service!"

- Ernie, in Kansas

thumbs-up
"Lucas was super responsive and helped me quickly put together a mass email, which was a huge help. Thank you!"

- Michael, in Massachusetts

thumbs-up
"Brandon did a great job and was very quick to respond"

- Eryk, in Illinois

thumbs-up
"Thanks for checking."

- Joe, in Illinois

thumbs-up
"Taylor was very responsive, and he let me know he was working on finding a solution to my problem. He was able to find the issue and correct it."

- Izzy, in Illinois

thumbs-up
"Daniel went above and beyond to complete this ticket - it was done perfectly. His expertise and patience are very much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Awesome job with getting this request completed."

- Tammy, in Utah

thumbs-up
"Kristian was quick to resolve my issue."

- Trisha, in Minnesota

thumbs-up
"Daniel is very helpful. Today he suggested a good solution when the system could not accommodate a request I made. I appreciate hearing ideas or best practices instead of a simple "no, we can't do that!""

- Megan, in Texas

thumbs-up
"Thank you so much Sarah for helping us with this very urgent request. We really appreciate that you were able to find a solution to our temporary problem. Thank you!"

- Judy, in California

thumbs-up
"Kristian did great!"

- Cody, in Missouri

thumbs-up
"Super quick and helpful!!"

- David, in Iowa

thumbs-up
"Thanks for putting that code in for the Non-Billable if checked, to be the override of fees if checked on the BL Renewal, Late notice and the List report."

- Joe, in Illinois

thumbs-up
"you added one word... good job.. :) but it is a very important word.."

- Roger, in Iowa

thumbs-up
"Super fast fix Kristian. Thank you so much!"

- Barbara, in Missouri

thumbs-up
"Hi Lucas, Thak you again for all your help! Always appreciated your help!"

- Paddy, in Florida

thumbs-up
"Great job and did it very quickly. Thanks Taylor"

- Eryk, in Illinois

thumbs-up
"Great job. Thank you again."

- Joe, in Illinois

thumbs-up
"HI Tayor thank you for your help!"

- Paddy, in Florida

thumbs-up
"Kristian did a great job with my request."

- Trisha, in Minnesota

thumbs-up
"Thanks Lucas for quickly addressing my request and modification to my original request!"

- Bryan, in Kansas

thumbs-up
"Daniel did a great job creating the report. He did it in a very timely manner and was sure to be detailed. Thanks again."

- Eryk, in Illinois

thumbs-up
"Summer has been great in helping us to implement certain items we've needed. we give her 10 Thumbs up!!!"

- Gladys, in Florida

thumbs-up
"thank you - we mailed the corrected invoices yesterday."

- Christine, in Ohio

thumbs-up
"Thanks Brandon for your quick help and fix on this issue!!"

- Brenda, in Colorado

thumbs-up
"Very happy about having this issue fixed. Kristian is friendly and professional."

- Jamie, in Alabama

thumbs-up
"Very responsive."

- Patricia, in Arizona

thumbs-up
"Taylor is super helpful and very responsive!"

- Brittney, in California

thumbs-up
"Bryan was great and very helpful!"

- Jennifer, in Massachusetts

thumbs-up
"Thank you Bryan! It was an error on my part that was the issue."

- Yasmin, in Arizona

thumbs-up
"Thanks for getting that subtype removed from the OTC and dropdowns on rpts."

- Joe, in Illinois

thumbs-up
"thank you -"

- Christine, in Ohio

thumbs-up
"As always Reese was a tremendous help!"

- Lisa, in Colorado

thumbs-up
"Hi Summer, thank you for your time and help and always willing to help make the workflow process easier."

- Paddy, in Florida

thumbs-up
"Thank you for the quick response in helping our contractor."

- Patsy, in Alabama

thumbs-up
"Thanks, Reese! Super fast work!"

- Jeremy, in Arizona

thumbs-up
"Issue was resolved in a timely manner."

- Tammy, in Utah

thumbs-up
"KJ completed my request very quickly."

- Trisha, in Minnesota

thumbs-up
"Summer is so efficient - thanks for being so quick to help out!"

- Debbie, in Minnesota

thumbs-up
"Summer fixed the fee issue super quick and perfectly. Her work is very much appreciated!"

- Debbie, in Minnesota

thumbs-up
"Brandy is always quick to respond, helpful, and friendly!"

- Megan, in Texas

thumbs-up
"Thank you Brandy. Thanks for sending this as an e-mail. Sometimes I have a hard time trying to figure out how to get to the screen with the up and down thumbs. :} Cristi"

- Cristi, in New York

thumbs-up
"Brandy made the changes I requested very quickly."

- Trisha, in Minnesota

thumbs-up
"Thank you Daniel for your great customer service!! Was able to adjust a report exactly how I wanted it."

- Joshua, in Arizona

thumbs-up
"He was very helpful and quickly resolved my issue."

- Angie, in Pennsylvania

thumbs-up
"Nice job. Thanks for the report changes."

- Joe, in Illinois

thumbs-up
"As always, Summer is super helpful! I always appreciate the friendliness!"

- Michelle, in Missouri

thumbs-up
"As always, Brandy completed my request quickly and efficiently."

- Trisha, in Minnesota

thumbs-up
"Brandy is always quick and thorough handling support requests. Always a joy."

- Matthew, in Massachusetts

thumbs-up
"Ryan rules! Super helpful getting this report together so quickly for me."

- Jesse, in Massachusetts

thumbs-up
"Kristian was very efficient in completing this request for me."

- Trisha, in Minnesota

thumbs-up
"Super fast - thanks Brandon!!"

- Debbie, in Minnesota

thumbs-up
"Brandon completed my request very quickly."

- Trisha, in Minnesota

thumbs-up
"Summer does such a great job on keeping me posted on the progress of the ticket - she is top notch and I appreciate her good work immensely!"

- Debbie, in Minnesota

thumbs-up
"Summer is always super helpful and detail oriented. She does a great job. :)"

- Sydney, in Iowa

thumbs-up
"Thank you for your quick response and resolving the issue quickly!"

- Sarah, in Pennsylvania

thumbs-up
"Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"Thank you Taylor for the quick fix regarding the time stamp issue!"

- Michael, in California

thumbs-up
"Thanks, Taylor! Great job!"

- Jeremy, in Arizona

thumbs-up
"Thanks, Lisa!"

- Jeremy, in Arizona

thumbs-up
"Thanks, Lisa! Great job!"

- Jeremy, in Arizona

thumbs-up
"perfect! thank you."

- Leticia, in California

thumbs-up
"Quick response time"

- Eryk, in Illinois

thumbs-up
"Thanks for the nice job in updating that report."

- Joe, in Illinois

thumbs-up
"Thank you for the fix."

- Joe, in Illinois

thumbs-up
"Love Summer, she is always so helpful and quick to get what ever task we need doing done. And Bryan is the same."

- Cynthia, in South Carolina

thumbs-up
"Nice job and great response. Report looks good. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response"

- Ryan, in Missouri

thumbs-up
"Nice job. Thanks"

- Joe, in Illinois

thumbs-up
"Great team!"

- Mark, in Ohio

thumbs-up
"5 thumbs up Thank you so much for helping me"

- Dawna, in Georgia

thumbs-up
"Great service as always!"

- Trisha, in Minnesota

thumbs-up
"She's always a professional and a great help!"

- Mark, in Ohio

thumbs-up
"quick and efficient"

- Natalie, in Minnesota

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"Great job in solving a financial issue for us in a timely manner."

- Terri, in Maryland

thumbs-up
"Resolved my request quickly."

- Trisha, in Minnesota

thumbs-up
"he is so helpful, great communication."

- Dawn, in Ohio

thumbs-up
"clear and complete.."

- Roger, in Iowa

thumbs-up
"So fast and helpful"

- Dawn, in Ohio

thumbs-up
"great job"

- Dawna, in Georgia

thumbs-up
"Citizenserve has the most amazing customer support, especially Syama. There are times when I need something urgently done, and I really appreciate all that he does to help me help our City staff with their work projects!"

- Judy, in California

thumbs-up
"3 thumbs up..... thank you"

- Dawna, in Georgia

thumbs-up
"Summer was very helpful and completed the request completely."

- Patrick, in California

thumbs-up
"Taylor clearly explained how our new email templates work. Thanks Taylor!"

- Eric, in Florida

thumbs-up
"Summer Did great! Great resource for getting this accomplished fast."

- Cody, in Missouri

thumbs-up
"She fixed my issue in minutes."

- Trisha, in Minnesota

thumbs-up
"Summer is always super responsive and great help to us at the City of Revere!"

- Nick, in Massachusetts

thumbs-up
"great job"

- Dawna, in Georgia

thumbs-up
"Kristian is always helpful and quick to assist in completing the request."

- Mark, in Arizona

thumbs-up
"Awesome job, I appreciate the quick turnaround!"

- Patsy, in Alabama

thumbs-up
"thank you very much for your help"

- Dawna, in Georgia

thumbs-up
"Thank you for the very quick response to my questions."

- Judy, in California

thumbs-up
"As always, took care of the issue right away. Responded immediately."

- Amanda, in Missouri

thumbs-up
"Super fast! Thanks Summer!"

- Mark, in Arizona

thumbs-up
"Thanks for your help"

- Dawna, in Georgia

thumbs-up
"Very informative and explained to me so that i could get a better understanding of the system. Thanks again"

- Dawna, in Georgia

thumbs-up
"Daniel worked through the issues we needed to be corrected and communicated effectively. Thanks Daniel."

- Eric, in Florida

thumbs-up
"Summer did a wonderful job explaining our issues to me and finding a quick solution."

- Brenna, in Missouri

thumbs-up
"Even though it wasn't the answer I was hoping for, Daniel explained to me in a very professional way the reason why something could not be done. Thank you for excellent customer service! :-)"

- Mindy, in Alabama

thumbs-up
"Thank you for the addition to the dockets reports."

- Joe, in Illinois

thumbs-up
"Thanks again for all your help."

- Joe, in Illinois

thumbs-up
"Nice job correcting that report. Thanks."

- Joe, in Illinois

thumbs-up
"OK Thanks"

- Joe, in Illinois

thumbs-up
"Ryan quickly resolved my request and also helped out on another request in a timely manner. He is always responsive and came up with a good solution. Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Request was completed quicker than I was expecting as I didn't request a rush. Appreciate all you do. Thanks!!"

- Thomas, in Colorado

thumbs-up
"Thanks for the info."

- Joe, in Illinois

thumbs-up
"Buddy has been amazing!! Not only did he take the mess we gave him and create what we needed; he remained calm with us after we threw a bunch of changes in and was able to interpret all of it. The portal is working exactly as Lisa needs it to. Thanks so much!"

- Terri, in Maryland

thumbs-up
"Thank you so much for your help with this yearly project! You are amazing!"

- Judy, in California

thumbs-up
"I think you are passing up on a nice enhancement for the future to assist many municipalities like ours who do a lot of Multi-family Complexes. You could have a Special Add function for what I described. Thanks for trying."

- Joe, in Illinois

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Summer was quick to respond to my request and to find and implement a solution. Really appreciate her help!!"

- Beth, in Pennsylvania

thumbs-up
"Thank you for the fast response to my request!"

- Judy, in California

thumbs-up
"Daniel, Your help with this project was amazing, and thank you for taking the time to read thru my long explanations... and understanding what I was trying to say. Thank you for taking care of this request so quickly!"

- Judy, in California

thumbs-up
"Thank you for the quick response and work on my requests!"

- Judy, in California

thumbs-up
"Fantastic. Exceedingly helpful and thorough. Very much appreciate Buddy's work."

- Matthew, in Massachusetts

thumbs-up
"I don't recall seeing any notification of that change, but I will yield to your memory. Thanks."

- Joe, in Illinois

thumbs-up
"This adjustment was very beneficial for us and time sensitive. thank you."

- Robert, in Florida

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Good response time, helpful in answering what could be done. Thank you, Brandy!"

- Angie, in South Carolina

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Thanks for resetting her."

- Joe, in Illinois

thumbs-up
"Daniel did a great job on this! I was not sure if what I was requesting was even possible and he had it completed on the same day."

- Cynthia, in Ohio

thumbs-up
"Ellen was great(As always) super quick repsonse"

- Dawn, in Ohio

thumbs-up
"Thanks for fixing the screen that displays all the addresses."

- Joe, in Illinois

thumbs-up
"Thanks for your help on the customer pop ups issue."

- Joe, in Illinois

thumbs-up
"Summer is always super helpful. great to work with."

- Dawn, in Ohio

thumbs-up
"Kristian was fast and accurate!"

- Albert, in California

thumbs-up
"Thanks for the help on Kyle's pswd."

- Joe, in Illinois

thumbs-up
"Summer did an amazing job walking me through a payment issue that I had no clue on how to fix. She directed me from beginning to end and who to contact to make the correction. Summer has been an amazing asset to Citizen Serve and we appreciate all of her work!!"

- EJ, in Missouri

thumbs-up
"Thank you so much for your help on this request. It saved much staff time. Thanks!"

- Judy, in California

thumbs-up
"Lisa was amazing as always! Thank you for the very quick response to my request. : )"

- Judy, in California

thumbs-up
"Thank you"

- Mary, in Kansas

thumbs-up
"Thanks for removing that fee for CB's."

- Joe, in Illinois

thumbs-up
"Nestor was very helpful and worked well to solve the problem."

- Michael, in Utah

thumbs-up
"Thank you so much!"

- Shana, in Alabama

thumbs-up
"Kristian did a great job and quickly too!"

- Colleen, in Massachusetts

thumbs-up
"Thank you for the amazing quick response to my request!"

- Judy, in California

thumbs-up
"Super fast and responsive, resolved my issue quickly, thank you!"

- Code Enforcement, in California

thumbs-up
"Great tech help"

- George, in Alabama

thumbs-up
"Brandy did an excellent job not only providing written information for my request, but kindly took the time to call and provide an additional option for searching for the information I requested. Kindly, Nancy"

- Nancy, in Kansas

thumbs-up
"Thank you for the prompt help!"

- Stephanie, in California

thumbs-up
"Brandy was great to work with. She did a great job in solving the issues."

- Michael, in Utah

thumbs-up
"Great to work with and was able to help fix my problem!"

- Stephanie, in California

thumbs-up
"great job thanks so much"

- Scott, in North Carolina

thumbs-up
"Excellent job!"

- Deborah, in Florida

thumbs-up
"Thank you for the very prompt response to my request!"

- Judy, in California

thumbs-up
"Thank-you, you were excellent!!!!"

- Deborah, in Florida

thumbs-down
"As I view my request it has yet to be done!"

- Deborah, in Florida

thumbs-up
"Sarah helped me with my requests she was efficient and knowledgeable about my issues. Thank you Sarah"

- Lynn, in Georgia

thumbs-up
"I see that it is now correct Thanks"

- Paul, in California

thumbs-up
"Thank you so much for taking care of this so quickly!"

- Judy, in California

thumbs-up
"thanks for the help"

- Joe, in Illinois

thumbs-up
"Great job, Summer!!!"

- Cynthia, in Ohio

thumbs-up
"Daniel wowed me with how quickly he responded and addressed my needs. Two thumbs up :)"

- CSG, in California

thumbs-up
"Ellen always is on top of these things and gets whatever the request may be, done quickly. You are very lucky to have her on your team."

- Nancy, in Ohio

thumbs-up
"Lucas did a great job figuring out what I was afraid would be a complicated request. THANK YOU"

- Cynthia, in Ohio

thumbs-up
"Thanks for clarifying that."

- Joe, in Illinois

thumbs-up
"Great Job, thanks for adding that field."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Margaret, in Colorado

thumbs-up
"thank you soooo much!"

- Ruth, in Florida

thumbs-up
"It is always a pleasure to have Julie on the case....."

- Shayne, in Florida

thumbs-up
"Good job!"

- Deborah, in Florida

thumbs-up
"I can't thank Buddy enough for coming to my rescue on this. Thanks for the help and glad you are available. Best communication ever."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the ME types issued and exp. dates."

- Joe, in Illinois

thumbs-up
"GOOD JOB"

- Scott, in North Carolina

thumbs-up
"Buddy is always an top of answering requests in a timely manner"

- Steve, in Florida

thumbs-up
"Thanks for the mods to that permit typ. Nice job."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Stephanie, in California

thumbs-up
"Summer was great with this problem."

- Cynthia, in Ohio

thumbs-up
"Thanks for fixing the Food Inspection Report. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the Food Inspection report. Nice Job."

- Joe, in Illinois

thumbs-up
"Lisa did a great job, Thank you!"

- Roy, in Florida

thumbs-up
"Thanks for informing me of Portfolio Pdfs. I will let the staff be aware of this."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that report - Nice Job."

- Joe, in Illinois

thumbs-up
"Ryan response time was amazing."

- Mike, in Florida

thumbs-up
"We've been so impressed with CitizenServe Support! Thank you :)"

- Brenda, in Minnesota

thumbs-up
"Sarah was very quick and efficient in getting the items I needed."

- Permit, in Idaho

thumbs-up
"Thank you very much for that city replacement option. Nice job"

- Joe, in Illinois

thumbs-up
"Thank you Lucas for such a prompt response, it was greatly appreciated!! My report is now complete. Have a good day! Marian Kane City of Industry City Hall"

- Marian, in California

thumbs-up
"Thanks for the final cleanup."

- Joe, in Illinois

thumbs-up
"Thanks that's just what I needed to know. I'll pass this on to other folks that have this need."

- Robert, in Georgia

thumbs-up
"Thank you."

- Joe, in Illinois

thumbs-up
"Thanks for checking."

- Joe, in Illinois

thumbs-up
"Thank you Brandy. I have been so scattered these past two weeks training my replacement and tidying up loose ends here. Thanks for picking this up and running with it. I really enjoy working with you."

- Bridget, in Ohio

thumbs-up
"Thanks for being so patient with us."

- Terri, in Maryland

thumbs-up
"Great-thank you!"

- Mary, in Kansas

thumbs-up
"Nestor always does a fantastic job addressing the requests sent to him, always professional and helpful."

- Colleen, in Massachusetts

thumbs-up
"Great job and fast turnaround. Another 0ne and done. Thanks"

- Joe, in Illinois

thumbs-up
"Nice info, thanks for the education."

- Joe, in Illinois

thumbs-up
"Can you add the Delinquent as an activity type?"

- Brenda, in Missouri

thumbs-up
"Julie created a Report to allow us to generate and pull data that we require. I Thank You, Julie!"

- Lori L., in Georgia

thumbs-up
"Very quick response in handling what we ask for"

- Larry, in Texas

thumbs-up
"Thanks for adding those additional columns!"

- George, in New York

thumbs-up
"Thank yo so much for the help with the unlocks. Nice Job."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the Reports recipients issue. Nice Job."

- Joe, in Illinois

thumbs-up
"Thank you so much for resolving this issue for us!"

- Judy, in California

thumbs-up
"great job! fast and accurate."

- Scott, in North Carolina

thumbs-up
"Ellen's the best"

- Roy, in Florida

thumbs-up
"I appreciate Taylor's help and the instructions I need to actually run the letters. I have asked him another question and I hope he is able to respond this morning."

- Amy, in Missouri

thumbs-up
"Thank you for the mods."

- Joe, in Illinois

thumbs-up
"Always a pleasure to work with and gets the job done !"

- Donna, in Massachusetts

thumbs-up
"You rock!!!"

- Angie, in South Carolina

thumbs-up
"Your staff is always prompt with our requests & we appreciate all of you and your hard work!"

- Beverly, in Arkansas

thumbs-up
"Thanks for the help on that report."

- Joe, in Illinois

thumbs-up
"Thanks for the total lines."

- Joe, in Illinois

thumbs-up
"Thank you for the de-activation of Valeria username."

- Joe, in Illinois

thumbs-up
"Just a Thanks again."

- Joe, in Illinois

thumbs-up
"Thanks, nice job"

- Joe, in Illinois

thumbs-up
"Perfect! Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"This is great! Thank you Sarah!"

- Mary, in Kansas

thumbs-down
"I'm locked out once more"

- Phillip, in Massachusetts

thumbs-up
"Lucas, thanks for helping us get this process started!"

- Bryan, in Kansas

thumbs-up
"Thanks for fixing that error message on those 2 reports."

- Joe, in Illinois

thumbs-up
"Excellent service, fast and efficient."

- Code, in Florida

thumbs-up
"Reese, thank you so much for your assistance! We made our finance department happy, for once thanks to you :) Hope to work with you again :) ~Halene"

- Halene, in Kansas

thumbs-up
"Thank you for taking care of this so quickly. I really appreciate the immediate response to my support request!"

- Judy, in California

thumbs-up
"Thanks for the mod to the report."

- Joe, in Illinois

thumbs-up
"Thank you for the help."

- Joe, in Illinois

thumbs-up
"Great job & quick - appreciate it!"

- Richard A., in Missouri

thumbs-up
"Thanks for the fix. Nice work."

- Joe, in Illinois

thumbs-up
"Thank you for the very quick response to my questions."

- Judy, in California

thumbs-up
"Great, very fast solution to my request as always! Thank you!"

- Judy, in California

thumbs-up
"Great job on fixing that issue. Thanks again for the early support today."

- Joe, in Illinois

thumbs-up
"Great job done quickly - never disappointed!"

- Richard A., in Missouri

thumbs-up
"Thanks for checking in this."

- Joe, in Illinois

thumbs-up
"Nice Job. Thanks"

- Joe, in Illinois

thumbs-up
"Thank you for the fix. Nice work."

- Joe, in Illinois

thumbs-up
"Reese is very knowledgeable about all of our processes in Citizenserve. He is very helpful and I appreciate all of the work that he does, and its always done so quickly and efficiently! Thank you!!!"

- Judy, in California

thumbs-up
"Thanks for the help."

- Lee, in Georgia

thumbs-up
"Sarah did an awesome job. She took something very complicated and made it work for us! Thank you!"

- Mindy, in Alabama

thumbs-up
"The customer followed your directives in were able to open the document thank you for your help"

- Ronnie, in Missouri

thumbs-up
"Awesome job with this, Ryan! You are amazing. Have a great weekend!"

- Code, in Florida

thumbs-up
"Bryan did a great job helping solve a problem, re-setting a permit and educating me what field information was pulling from. His patience is much appreciated. Kindly, Nancy City of Merriam"

- Nancy, in Kansas

thumbs-up
"Excellent work! Thank you"

- Salvatore, in New York

thumbs-up
"Lucas was quick to respond! Thanks!"

- Maureen, in Georgia

thumbs-up
"Thanks for the fix."

- Joe, in Illinois

thumbs-up
"Well, it said it sent the replies, if you did not receive any blanks or duplicate messages, then I guess it is a faulty message on the sender side."

- Joe, in Illinois

thumbs-up
"Brandy is awesome, as usual! Very fast response. Thanks!"

- Jeremy, in Arizona

thumbs-up
"Very fast response time. Thank you, Daniel!"

- Code, in Florida

thumbs-up
"all CS crew; outstanding;"

- Deborah, in North Carolina

thumbs-up
"Thank you Daniel!"

- Mary, in Kansas

thumbs-up
"Thank you for the very quick response to my request!"

- Judy, in California

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Thank you for the extremely quick resolution to my request."

- Judy, in California

thumbs-up
"Thank you for all of your amazing work on this project. Great job!"

- Judy, in California

thumbs-down
"This request should not be closed. The problem was only partially fixed. The report still reflects more that Plan Review and Permit Issuance fees."

- Paul, in California

thumbs-up
"As always, Daniel did great!"

- Mary, in Kansas

thumbs-up
"Brandy! You are always my hero! Thank you so much for your time and efforts in correcting our problems! I will be hoping to work with YOU again in the future! ~Halene"

- Halene, in Kansas

thumbs-up
"Thanks for your effort."

- Joe, in Illinois

thumbs-up
"Daniel was very professional and friendly throughout the process! He was very willing to assist and was not afraid to ask for clarification if something did not make sense. He was very patient and understanding! A pleasure to work with!"

- Nayeli, in Arizona

thumbs-up
"Thanks for reading my How To and verifying that that works."

- Joe, in Illinois

thumbs-up
"Thanks for the additional column. Nice job."

- Joe, in Illinois

thumbs-up
"Great Job!"

- Pascual, in Massachusetts

thumbs-down
"The request was not completed."

- Permit, in Idaho

thumbs-up
"Thanks, nice fix."

- Joe, in Illinois

thumbs-up
"Thank you for that fix."

- Joe, in Illinois

thumbs-up
"Thanks for the quick fix to a report with an incorrect date recording on the documents tabs."

- Christine, in Ohio

thumbs-up
"He did great!"

- Cheryl, in Colorado

thumbs-up
"Thanks for your help today and taking care of my request very quickly."

- Kent, in South Carolina

thumbs-up
"Ryan was very responsive and address my requests on a timely manner."

- Finance, in California

thumbs-up
"looks good on our side. i have not tested the portal view yet. but thank you for the prompt attention."

- Christine, in Ohio

thumbs-down
"Somehow a previous support center request got mixed in with the request I sent today. My request today is #175363. But I got a reply from Sarah to a prior request which had been resolved already, #175394. I still need an answer to my request #175363, please, regarding scheduling inspections for rental licenses when the status of the license is not "Waiting for Inspection". Thank you."

- Cheryl, in Iowa

thumbs-up
"Syama did a great job in addressing this issue."

- Albert, in California

thumbs-up
"Thanks for the research and efforts. Nice job"

- Joe, in Illinois

thumbs-up
"We now have our 2022 invoice and are working on the processing from our end. thank you."

- Christine, in Ohio

thumbs-up
"It works! Thank you!"

- Mary, in Kansas

thumbs-up
"I hope everything is working normally now. Thank you Jake!"

- Halene, in Kansas

thumbs-up
"Thank you for the great job! I really appreciate that you could do my request so quickly!"

- Judy, in California

thumbs-up
"Thank you . And I appreciate it getting done in a 1 and done scenario."

- Joe, in Illinois

thumbs-up
"Thanks, good job. A 1 and Done."

- Joe, in Illinois

thumbs-up
"Great job as always!"

- Judy, in California

thumbs-up
"Julie added the code quickly and accurately - perfect work!"

- Beth, in Pennsylvania

thumbs-up
"Thanks for the mod to that report. Nice Job."

- Joe, in Illinois

thumbs-up
"Thank you for the explanation."

- Joe, in Illinois

thumbs-up
"Thanks for the report information."

- Joe, in Illinois

thumbs-up
"Thanks for your help, Lucas. You always do a great job!"

- Jeremy, in Arizona

thumbs-up
"Great, quick response time!"

- Terri, in Maryland

thumbs-up
"Truly a lifesaver!"

- Terri, in Maryland

thumbs-up
"Thanks for taking the time out to answer my question on the Mac OS X Portal issue."

- Joe, in Illinois

thumbs-up
"Thanks for your help."

- Joe, in Illinois

thumbs-up
"Nice job not only did he add the missing sub type but found others that were missing and added those. Thanks for going that extra mile. Nice response time too."

- Joe, in Illinois

thumbs-up
"Thanks for answering the question."

- Joe, in Illinois

thumbs-up
"Good work."

- Timothy, in Missouri

thumbs-up
"I enjoyed working with Ellen. She answered my questions in a reasonable amount of time. Beth Harper"

- Beth, in Missouri

thumbs-up
"Sarah was fantastic, as always. She got my work ticket completed right away and correct the first time. Thanks, Sarah!"

- Jeremy, in Arizona

thumbs-up
"Thanks for the reset on the server."

- Joe, in Illinois

thumbs-up
"Thanks for the quick fix on that bug. Nice job."

- Joe, in Illinois

thumbs-up
"Same day results was important for this request and that was accomplished! Great job again by the Citizenserve Team."

- Roger, in Iowa

thumbs-up
"Nestor made the requested edit as requested and very quickly, much appreciated."

- Colleen, in Massachusetts

thumbs-up
"Very quick response. I don't have confirmation yet if it works but if it doesn't I will reach back."

- Michelle, in Ohio

thumbs-up
"Thanks for the great job on this report. Perfect."

- Joe, in Illinois

thumbs-up
"Too Bad this can't happen. But it is what it is. Thanks for looking into it."

- Joe, in Illinois

thumbs-up
"Good job, Thank you."

- Roy, in Florida

thumbs-up
"thank you"

- Roderick, in California

thumbs-up
"Thanks for the information. I will pass it on."

- Joe, in Illinois

thumbs-up
"Nice Job! Thanks for all the changes."

- Joe, in Illinois

thumbs-up
"Thanks Ellen, Nice Job. And again, your support is appreciated."

- Joe, in Illinois

thumbs-up
"Nice Job. Fast turn-around. Thanks so much. Great service."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response and fix!!"

- Sharon, in Florida

thumbs-up
"Thanks for making sure the old CL won't be impacted by the change. Nice job."

- Joe, in Illinois

thumbs-up
"Thank you for the very quick turn around on my request; Great Job!"

- Judy, in California

thumbs-down
"This ticket was closed and the problem still exists."

- Cortney, in Missouri

thumbs-up
"Buddy did an awesome job creating this new report. I had many different variables that I needed. He even called and clarified information with me. He really went above and beyond and I appreciate it!"

- Mindy, in Alabama

thumbs-up
"Ryan, did an excellent job in making the requested edits, very professional and easy to work with."

- Colleen, in Massachusetts

thumbs-up
"Diego did a good job, he was happy to handle much of the issue and explanation by phone which saved a lot of time in understanding and resolving the issue."

- Cynthia, in Ohio

thumbs-up
"Nice Job in cleaning up that report. Thanks again."

- Joe, in Illinois

thumbs-up
"Fastest tech in the west!"

- Terri, in Maryland

thumbs-up
"Nestor did a great job on this request. It was complicated and he stayed with it until we had a resolution."

- Cynthia, in Ohio

thumbs-up
"Nice job on flipping the check box to a Yes/No option. This will help the external customers using phone to see each line of importance."

- Joe, in Illinois

thumbs-up
"Thank you for modifying those Delinquent reports. Nice Job and thanks for your support."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Sidney, in Arkansas

thumbs-up
"I appreciate the work to figure out the issues. It would be nice if when this happens a faster message could get to our Internal and Portal users instead the spinning arrows. Just a thought."

- Joe, in Illinois

thumbs-up
"Nice find. Thanks for the quick response."

- Joe, in Illinois

thumbs-up
"The request was taken care of very quickly! Thanks Lucas!!"

- Sofia, in Arizona

thumbs-up
"Thanks for the explanation."

- Joe, in Illinois

thumbs-up
"Taylor was very helpful and did an excellent job in making the requested edits, great to work with Taylor"

- Colleen, in Massachusetts

thumbs-up
"Taylor did a fantastic job in helping with requested edits, very professional to work with!"

- Colleen, in Massachusetts

thumbs-up
"Lucas was great to work with and was able to achieve the task given. I am very appreciative of his assistance."

- Stephanie, in California

thumbs-up
"Taylor did a great job with the requested edits and did them in a timely fashion as well, very much appreciated!"

- Colleen, in Massachusetts

thumbs-up
"Jaren is always a pleasure to work with and is able to come up with a timely solution."

- Stephanie, in California

thumbs-up
"Fantastic job in building this report. Nice work and nice turn-around. Thank you for you super help."

- Joe, in Illinois

thumbs-up
"Thanks for the Mods. Nice Job."

- Joe, in Illinois

thumbs-up
"Thanks for the research. Nice Job."

- Joe, in Illinois

thumbs-up
"Jaren did great!"

- Jeremy, in Minnesota

thumbs-up
"Patience of a Saint with me!!!"

- Terri, in Maryland

thumbs-up
"Thanks for the fix. Nice Job."

- Joe, in Illinois

thumbs-up
"Jaren was quick and took care of the issue!!"

- Sofia, in Arizona

thumbs-up
"Fabulous Job. Thank you so much."

- Joe, in Illinois

thumbs-up
"Thank you again for your quick response!!"

- Sharon, in Florida

thumbs-up
"Provided exactly what I needed. Thanks for the help!"

- David, in Iowa

thumbs-up
"Thank you very much for your help in getting this out so quickly."

- Sharon, in Florida

thumbs-up
"Daniel went above and beyond to assist me with this issue! Thank you very much for taking the time to do so. Exceptional customer service as always!"

- David, in Iowa

thumbs-up
"Great Job! Thank you so much for jumping on this and getting it to work."

- Joe, in Illinois

thumbs-up
"Julie is always great! Very prompt response and the report looks good. Thank you very much!"

- Jeremy, in Arizona

thumbs-up
"Thank you, stay safe. Stacy"

- Stacy, in California

thumbs-up
"Nice job, quick response. Thanks again."

- Joe, in Illinois

thumbs-up
"Great job Andrew. Thank you for getting this down so quickly."

- Sharon, in Florida

thumbs-up
"Andrew was very helpful and effective. Thank you"

- George, in Alabama

thumbs-up
"Great Job! Thank you so much for all the changes."

- Joe, in Illinois

thumbs-up
"Nice job! Quick response. Thanks."

- Joe, in Illinois

thumbs-up
"Nice job. Thanks for your spport."

- Joe, in Illinois

thumbs-up
"Thank you for fixing the issue. Nice job."

- Joe, in Illinois

thumbs-up
"Nestor is always professional and courteous. He is a pleasure to work with and a big help!!"

- Sofia, in Arizona

thumbs-up
"Good job, fast turnaround."

- Joe, in Illinois

thumbs-up
"Thanks for correcting that. Good job"

- Joe, in Illinois

thumbs-up
"Thanks again for trying."

- Joe, in Illinois

thumbs-up
"You tried your best. Maybe Development will someday get some of these ideas in."

- Joe, in Illinois

thumbs-up
"Great as always!"

- David, in Iowa

thumbs-up
"Very quick response. Thanks!"

- David, in Iowa

thumbs-up
"Very fast response and accurate. Thanks."

- Joe, in Illinois

thumbs-up
"Very fast response to this change. Thank you for the prompt service."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that report error. Nice job and fast."

- Joe, in Illinois

thumbs-up
"Very helpful. Fixed an additional issue for me as well. Quick response!"

- David, in Iowa

thumbs-up
"Nice job adding the requested fields to the report. Thank you so much."

- Joe, in Illinois

thumbs-up
"timely and accurate work!!!"

- Patrick, in Iowa

thumbs-up
"Taylor did a great job in helping/working around my issue."

- Connor, in Illinois

thumbs-up
"that was fast!"

- Jeff, in Missouri

thumbs-up
"Very quick response. Thanks!"

- David, in Iowa

thumbs-up
"Great experience"

- George, in Alabama

thumbs-up
"Nice job with a fast turn-around. Thank you."

- Joe, in Illinois

thumbs-up
"Good Job. Thank you for the quick response."

- Joe, in Illinois

thumbs-up
"Nice job. Thanks for the quick response."

- Joe, in Illinois

thumbs-up
"I was able to access and amend the permit with no problem. Thank you, Nestor!"

- Johanna, in Ohio

thumbs-up
"Bryan was really fast, a matter of minutes and had the issue resolved. I appreciate his service!"

- Alexa, in Pennsylvania

thumbs-up
"Thanks for making the changes so quick!"

- David, in Iowa

thumbs-up
"thankyou"

- Reuben, in Massachusetts

thumbs-up
"Fast Change, Thank for the work you do."

- Joe, in Illinois

thumbs-up
"Taylor is great! Thanks again for your help today!"

- Jeremy, in Arizona

thumbs-up
"Taylor completed my request in a timely and professional manner. She is always helpful! Thanks!"

- Jeremy, in Arizona

thumbs-up
"Nice work. One and done. Great job."

- Joe, in Illinois

thumbs-up
"Nestor is always ON IT! He always jumps right on any request I send. Thanks!"

- Jeremy, in Arizona

thumbs-up
"Fantastic Job! Sarah knocked this one out of the park. Thanks."

- Joe, in Illinois

thumbs-up
"Nice job. Thank you for you support."

- Joe, in Illinois

thumbs-up
"Great job on making the modifications to our portal. Thanks."

- Joe, in Illinois

thumbs-up
"Nice job on creating a special letter with prompts to the user."

- Joe, in Illinois

thumbs-up
"Fast response time, and very friendly. Thanks!"

- Erin, in California

thumbs-up
"As always you are awesome, Reese!"

- Liam, in California

thumbs-up
"Daniel was a super help in explaining the portal process to allow any contact to add documents to a Permit. Thanks again."

- Joe, in Illinois

thumbs-up
"Nestor is always helpful, professional, insightful and quick to resolve any issues that he has worked on for me. Thanks for having such a great Support staff!!"

- Sofia, in Arizona

thumbs-up
"Reese did an exceptional job in understanding the issue reported and correcting as needed in a very timely and professional manner."

- Colleen, in Massachusetts

thumbs-up
"Nice Job with a quick turn-around on this report too. Thanks."

- Joe, in Illinois

thumbs-up
"Nice Job with a quick turn-around. Thanks."

- Joe, in Illinois

thumbs-up
"Great job done quickly! Thanks!"

- Judy, in California

thumbs-up
"Awesome! Thanks!"

- Jeremy, in Arizona

thumbs-up
"Great job, as always, Daniel! Thanks!"

- Jeremy, in Arizona

thumbs-up
"Quick and helpful needs to be re-opened for a small modification to be made"

- George, in Alabama

thumbs-up
"quick and very helpful thanks"

- George, in Alabama

thumbs-up
"Great job on creating the new invoice style notices."

- Joe, in Illinois

thumbs-up
"Andrew was quick to resolve the issue and did a great job corresponding! Thank you! Nancy-City of Merriam"

- Nancy, in Kansas

thumbs-up
"Request completed fine. Thank you for the service."

- Joe, in Illinois

thumbs-up
"Thanks for your prompt assistance, Sarah!"

- Jeremy, in Arizona

thumbs-up
"Fantastic job. Thank you so much for this work."

- Joe, in Illinois

thumbs-up
"He shot that trouble dead. All right all right all right!"

- Sam, in Iowa

thumbs-down
"Try and fix the issue at hand before telling a client to go in and do it their selves !!!1"

- Sherrell, in Texas

thumbs-up
"Thanks for your help! :)"

- Jeremy, in Arizona

thumbs-up
"Reese is AWESOME! He was very professional and completed my report extremely fast."

- Sharon, in South Carolina

thumbs-up
"Thank you! As always, thank you for the quick response to my request."

- Judy, in California

thumbs-down
"I sent a bulleted list of what we needed, a mock-up of what things needed to look like and even a screenshot of items that needed fixing. Yet I've spent all day so far fixing many of the changes that were made and working on changes that were supposed to happen but never did. I still have a few hours to go before I finish. We are not happy. Next time please read the instructions and review the mockups thoroughly before starting work."

- Read, in Illinois

thumbs-up
"Ellen always does a great job! She quickly responded to our request and resolved it. Thanks!"

- Jeremy, in Arizona

thumbs-up
"Excellent Service"

- George, in Alabama

thumbs-up
"Thank you for the quick action on correcting the code error. Nice quick analysis."

- Joe, in Illinois

thumbs-up
"Thumbs up! Great job--"

- Deborah, in Florida

thumbs-up
"was good I think that I was not vary clear in what I needed the report to do"

- Roderick, in California

thumbs-up
"Fast and accurate response. Thanks for the quick mod to that report."

- Joe, in Illinois

thumbs-up
"One fantastic job! I think Taylor did a great job in interpreting what we were asking for, and how it related to their system records/files/fields. Big THANK YOU. Great Job."

- Joe, in Illinois

thumbs-up
"Great research to determine what the heck happened to this license renewal. Thank you so much."

- Joe, in Illinois

thumbs-up
"Was quick, efficient and knowledgeable. Great Job--"

- Deborah, in Florida

thumbs-up
"Andrew did very well and did it quickly. I appreciate all of his effort."

- Lenny, in Ohio

thumbs-up
"Very prompt and effective assistance"

- George, in Alabama

thumbs-up
"Thanks for correcting the report."

- Joe, in Illinois

thumbs-up
"Syama, Thank you for the quick work done on my request!"

- Judy, in California

thumbs-up
"Thank you for doing the research and helping us with the flow on the Court fees."

- Joe, in Illinois

thumbs-up
"Nestor was fast and professional. He is a valuable member of the Support team. Thanks!"

- Jeremy, in Arizona

thumbs-down
"This was not completed."

- Heather, in Washington

thumbs-up
"I always appreciate Daniel's prompt service and diligence. He's always helpful and easy to work with. Thanks!"

- Jeremy, in Arizona

thumbs-up
"Daniel accomplished exactly what I had asked for and thank you for always responding to our requests in a timely manner. I only work at City Hall a few days a week, so I apologize for the delayed reply. Regards, Marian "

- Troy, in California

February 2024

thumbs-up
"Thank you so much, for reaching out and helping our customer, we appreciate it so much."

- Patsy, in Alabama

thumbs-up
"Thank you for setting up the new associate."

- Joe, in Illinois

thumbs-up
"THANK YOU FOR ADDRESSING THIS MATTER SO QUICKLY."

- Patsy, in Alabama

thumbs-up
"Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Great work & quick!! Thanks"

- Kelly, in Iowa

thumbs-up
"Kristian is always so helpful!"

- Tre'jon, in Georgia

thumbs-up
"KJ was very quick with responding to my ticket and addressing my issue"

- Brittney, in California

thumbs-up
"Sarah responded to my initial request quickly and efficiently, and then was patient while I tweaked the new report until I got the results I was expecting."

- Eden, in Alabama

thumbs-up
"Brandy, you rock! You literally just took hours off closeouts with this form. Our inspectors use software called Mobile-Eyes and we here in the zoning office don't care for it, and got the green light to issue the certificates from our software - CitizenServe!! Woo! Hoo!! thank you so very much. The turn-around time was amazing. Keep up the good work, thank you, thank you!!!"

- Janet, in Vermont

thumbs-up
"thanks - appreciate the help"

- Christine, in Ohio

thumbs-up
"Excellent, prompt response!"

- Lisa, in Colorado

thumbs-up
"And thank you Syama!!!"

- Bryan, in Kansas

thumbs-up
"very helpful in setting up the route to automatically assign when permit comes in. Thank you."

- Christine, in Ohio

thumbs-up
"thank you very much"

- Dawna, in Georgia

thumbs-up
"Bryan does a great job at getting the job done quickly - its very much appreciated!!"

- Debbie, in Minnesota

thumbs-up
"Bryan is always very helpful and had a quick response to my support ticket"

- Brittney, in California

thumbs-up
"Looks just like want I wanted... Great job as always! Keep up the good work."

- Roger, in Iowa

thumbs-up
"Everyone did great! Thank you!"

- Mary, in Kansas

thumbs-up
"Hopefully v2 will be in - in the beginning of June. Our Rental License renewal will run mid June. Thanks for your help."

- Joe, in Illinois

thumbs-up
"Love working with Brandy! She's always incredibly helpful and pleasant. I know the job will get taken care of correctly when she works on my tickets. Super grateful for her! Thanks Brandy!!"

- Debbie, in Minnesota

thumbs-up
"Summer is ALWAYS super pleasant to work with - so grateful for her!! :)"

- Debbie, in Minnesota

thumbs-up
"Reese took my need and suggestions for a report and made it work even better than I had hoped. Just the results I needed! Thank you!"

- Mindy, in Alabama

thumbs-up
"Brandy was a pleasure to talk to and corrected the problem in a timely manner. Thanks Again"

- Michael, in Florida

thumbs-up
"Reese was quick and efficient. He also explained the reasoning behind what data we can pull from and why. He was very helpful, friendly and quick!"

- Jamie, in Alabama

thumbs-up
"Speedy and efficient!"

- Cheryl, in Colorado

thumbs-up
"Thank you very much. Nice job."

- Joe, in Illinois

thumbs-up
"THANKS FOR THE FAST RESPONSE TURN AROUND TIME"

- Dawna, in Georgia

thumbs-up
"Taylor did an amazing job of making a report work for us so we no longer have to do manual calculations to figure out some info. This will be super helpful for all of us! Thank you!"

- Mindy, in Alabama

thumbs-up
"thank you - request was completed quickly and as requested."

- Christine, in Ohio

thumbs-up
"Thanks so much!"

- Terri, in Maryland

thumbs-up
"Good job"

- William, in Ohio

thumbs-up
"It was just a thought."

- Joe, in Illinois

thumbs-up
"Summer quickly and accurately added the codes I requested. She was polite and friendly, very pleased to have worked with her!"

- Beth, in Pennsylvania

thumbs-up
"Awesome! Thank you Kristian."

- Barbara, in Missouri

thumbs-up
"thank you"

- Christine, in Ohio

thumbs-up
"Most excellent he did. He taught me how to navigate some administrative functions, and I appreciate that!!! Well done Kristian!!!"

- Gary, in Florida

thumbs-up
"We are a fan of Brandy. She is great, and exceeds our expectation!!!!!!"

- Gary, in Florida

thumbs-up
"Brandy is always super helpful and pleasant. She's positive and always gets the job done! Thanks Brandy! :)"

- Debbie, in Minnesota

thumbs-up
"Great Job. Thank you so much for the quick response on this one."

- Joe, in Illinois

thumbs-up
"Taylor found a way to make the impossible POSSIBLE! We had a problem that we were told there was no way to fix. Taylor was able to create a condition that fixed it for us! Thank you so much! :-)"

- Mindy, in Alabama

thumbs-up
"Great Job! Thankyou so much. I love One and Done requests."

- Joe, in Illinois

thumbs-up
"Kristian along with the rest of your team have been great to work with. Thank you"

- Mark, in Ohio

thumbs-up
"Taylor made quick work of creating a report that will allow my colleagues and I to avoid errors in generating revenue reports. Thank you!"

- Michael, in Massachusetts

thumbs-up
"Answered my question and follow up questions quickly and accurately. Very helpful, thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks, Bryan, for your always great assistance!"

- Amy, in Florida

thumbs-up
"Bryan corrected the fee in record time! :)"

- Debbie, in Minnesota

thumbs-up
"Citizen Serve Support Team are AWESOME, each time I ask a question whether it sounds crazy to me they understand what I need. Thank you, thank you to The Support Team"

- Adrienne, in Ohio

thumbs-up
"Thank you Taylor! We appreciate all of your hard work and diligence with answering our questions and working to develop a solution to our request. This has been an immense help to our process and we appreciate how Taylor explained each step of the process thoroughly. Thank you!"

- Judy, in California

thumbs-up
"Bryan is always super helpful and very quick to respond to tickets I submit"

- Brittney, in California

thumbs-up
"Buddy understood my request and provided the report very quickly."

- Esther, in Arizona

thumbs-up
"Awesome job!"

- Patsy, in Alabama

thumbs-up
"Helped me quickly when needed."

- Terri, in Maryland

thumbs-up
"Lucas was quick to respond and efficient!!!!!!"

- Shayne, in Florida

thumbs-up
"Fastest tech in the west!"

- Terri, in Maryland

thumbs-up
"Daniel did an awesome job updating two of my reports! Thank you!"

- Mindy, in Alabama

thumbs-up
"He was able to set up a report that was needed in an extremely timely manner!! Very helpful and a great customer service attitude!! :)"

- Patti, in Florida

thumbs-up
"Thanks again. Not sure If I sent this."

- Joe, in Illinois

thumbs-up
"Thank you for the report. Nice Job."

- Joe, in Illinois

thumbs-up
"Brandy is always very helpful and helps me to complete my support tickets 100%. Citizenserve is so lucky to have her."

- Sharon, in South Carolina

thumbs-up
"Good work and fast... we never know who we might get to help us when putting in request, but we always get top notch customer service."

- Roger, in Iowa

thumbs-up
"Daniel is always very helpful with reports. The support staff at Citizenserve always goes above and beyond!"

- Megan, in Texas

thumbs-up
"Ryan helped guide me through the process and solved our problem"

- Eryk, in Illinois

thumbs-up
"Super fast response times, that helps to make my work life so much better. Thanks!"

- Barbara, in Missouri

thumbs-up
"Taylor fixed our issue. Thank you Taylor!"

- Mary, in Kansas

thumbs-up
"This was a complex request that Taylor handled with ease, extremely helpful!"

- Michael, in Massachusetts

thumbs-up
"Brandon did good job.. it was quick and fast ... FYI: I need to find things that take more time to fix... to make him actually work for the thumbs up :)"

- Roger, in Iowa

thumbs-up
"Fast fix"

- Emmanuel, in Pennsylvania

thumbs-up
"Thank you for making my report changes so quickly! Citizenserve Support Staff are the BEST!"

- Judy, in California

thumbs-up
"I'm amazed at how fast you did this - thank you!!!!"

- Kelly, in Iowa

thumbs-up
"Nestor was great! He completed all three of my reports very quickly and efficiently."

- Michelle, in Missouri

thumbs-up
"Nestor was able to quickly compare 2 very extensive reports and figure out what was going on differently between the two. He got everything working great for us! Thanks Nestor! :-)"

- Mindy, in Alabama

thumbs-up
"Awesome job!"

- Terri, in Maryland

thumbs-up
"thanks for your help."

- Christine, in Ohio

thumbs-up
"Great job thanks"

- Michael, in Arizona

thumbs-up
"Lucas was awesome and came up with a great idea to assist us for the future too!"

- Terri, in Maryland

thumbs-up
"Taylor is great! I've probably driven him a little crazy with some weird requests (sorry!) but he always gets them done quick."

- Ryan, in New York

thumbs-up
"Thank you, Brandon!"

- Regina, in Georgia

thumbs-up
"Thank you for the extremely fast response!"

- Judy, in California

thumbs-up
"Two thumbs up for Daniel! He quickly addressed my request!"

- Ricci, in Massachusetts

thumbs-up
"Thank you for figuring out how to eliminate that issue on the report."

- Joe, in Illinois

thumbs-up
"Great Communication"

- Eryk, in Illinois

thumbs-up
"KJ is always very helpful he will always call me as well for any clarification"

- Brittney, in California

thumbs-up
"Taylor is very quick with fixing our requests and very helpful when we submit requests"

- Brittney, in California

thumbs-up
"Thank you. Much Appreciated."

- Charlie, in Alaska

thumbs-up
"Wonderful work, i apprciate all the help."

- Patsy, in Alabama

thumbs-up
"Excellent communication, and super quick response. Taylor is the best!"

- Michael, in Massachusetts

thumbs-up
"Great work and very patient, 5/5 stars"

- Eryk, in Illinois

thumbs-up
"Summer did an amazing job!!! Professional, prompt, and knowledgeable. She definitely represents Citizenserve well."

- Norman, in Missouri

thumbs-up
"Taylor was super quick and helpful!"

- Brittney, in California

thumbs-up
"Thanks for the research and fix. Nice job. Claire said she just did that yesterday. I told her if she ran some large reports today, it could be the cache issue today. Thanks again."

- Joe, in Illinois

thumbs-up
"Quick and easy!"

- Sandy, in South Carolina

thumbs-up
"You guys a great."

- Andrei, in Ohio

thumbs-up
"Brandy not only solved our fee schedule issues but she also taught me how to fix the issue in the individual accounts (should we come across the issue again). She really has done a wonderful job of helping us and I appreciate the quick fixes and proven support Citizenserve has for our City. I have zero regrets with choosing Citizenserve for our City's online software provider."

- Jamie, in Alabama

thumbs-up
"Brandy did an excellent job of fixing our solution to our fee schedules quickly and efficiently! Great job!"

- Jamie, in Alabama

thumbs-up
"Brandy did a great and quick job of solving our issues with fee structure. It is a difficult task, as I have looked at trying to it with administrative rights - ugh! She is excellent!"

- Jamie, in Alabama

thumbs-up
"Helpful as always!!!"

- Dawn, in Ohio

thumbs-up
"very good, complete and FAST"

- Roger, in Iowa

thumbs-up
"Brandy's instructions on how to fix my problem were great! It was everything I needed and I have fixed what I needed to."

- Amanda, in Alabama

thumbs-up
"Thanks for adding Ann to that process"

- Joe, in Illinois

thumbs-up
"Kristian did a fantastic job in communicating with me with this ticket and promptly completing it."

- Mark, in Arizona

thumbs-up
"Taylor was very quick to respond and helped complete the support request very quickly. His speedy assistance with this is greatly appreciated."

- Mark, in Arizona

thumbs-up
"Thanks for the help on this."

- Joe, in Illinois

thumbs-up
"Brandy truly works to understand our needs and assists us to meet them at every turn. She is friendly, professional and works diligently to meet our needs."

- Jamie, in Alabama

thumbs-up
"Well I hope this is all fixed now. Thanks"

- Joe, in Illinois

thumbs-up
"Daniel, You did good, actually excellent. I sent this request in as I left my office at the end of day. Then saw a response it was done when I got home, looked at it and asked for an addition and it was done by 10:00 pm cst. This is outstanding service. We do not take this for granted.. thanks."

- Roger, in Iowa

thumbs-up
"Very quick and got the problem fixed"

- Eryk, in Illinois

thumbs-up
"Brandy kindly help run through a series of test to help determine why our database system was having issues, She trouble shooted, took screen shots, and spot to our IT Manager on the phone to help find a resolution to the problem."

- Nancy, in Kansas

thumbs-up
"Summer was impressive! Thank you"

- Mark, in Ohio

thumbs-up
"Quick and helpful response! Much appreciated!"

- Kevin, in Kansas

thumbs-up
"Thanks for removing the extra blank line from the code dropdown."

- Joe, in Illinois

thumbs-up
"Thanks for the reset."

- Joe, in Illinois

thumbs-up
"thanks"

- Joe, in Illinois

thumbs-up
"Nice Job on creating that report. Nice response time too. Thanks again."

- Joe, in Illinois

thumbs-up
"Taylor corrected all the ticket requests and the job was completed to perfection. Thank you!"

- Debbie, in Minnesota

thumbs-up
"Thanks for the corrections to the Portal Liquor License Renewal. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the ones that did not work and thanks for removing the old ones. Nice Job. I will work with Eryk to make sure all work now."

- Joe, in Illinois

thumbs-up
"I really appreciate all the work Daniel did on this request! This feature is going to be very helpful for our customers! Thank You! :-)"

- Mindy, in Alabama

thumbs-up
"Thanks for all your help. Hopefully someday your system will be able to make adjustments and it won't impact fees."

- Joe, in Illinois

thumbs-up
"Did a great job and paid attention to the details. Great work"

- Eryk, in Illinois

thumbs-up
"Summer is always super helpful and pleasant! Thanks for always being so wonderful to work with! :)"

- Debbie, in Minnesota

thumbs-up
"Summer was very timely with processing and completing the request. Thank you so much - really appreciate the entire CS team!!!"

- Margaret, in Colorado

thumbs-up
"Thank you for all your great help. They should give you a raise."

- Joe, in Illinois

thumbs-up
"Thank you Lisa for taking care of this...now searches will be more accurate for these locations. Much Appreciated!"

- Michelle, in Vermont

thumbs-up
"Thanks for fixing Jason's signature record."

- Joe, in Illinois

January 2024

thumbs-up
"thank you for your very quick response. we appreciate the help."

- Christine, in Ohio

thumbs-up
"Quick response and explained why the problem occurred."

- Eryk, in Illinois

thumbs-up
"Thank you for taking care of my request so quickly! I appreciate the support."

- Judy, in California

thumbs-up
"I really appreciate Brandy and Lucas working together on this! Brandy came up with some good ideas but we needed something to work just a little differently. Then Lucas picked up and made another idea work for us. Great teamwork and we appreciate you all! :-)"

- Mindy, in Alabama

thumbs-up
"Amazing response and fix by Buddy! the previous person who answered the ticket was unable to help, but Buddy recognized the issue and the importance of getting it corrected for us as quickly as possible."

- Rachelle, in Florida

thumbs-up
"She was quick to respond and understood my request!"

- Esther, in Arizona

thumbs-up
"She did a great job and was very quick to respond"

- Eryk, in Illinois

thumbs-up
"Thanks Sarah!"

- Mary, in Kansas

thumbs-up
"Brandy did an excellent, quick job of fixing my non-issue. She is always quick and efficient!"

- Jamie, in Alabama

thumbs-up
"She was quick to respond to my request and made the changes I requested."

- Sabrah, in Utah

thumbs-up
"Thanks for the quick fix! Helped remind us a feature of CS we haven't utilized much in the past."

- Tyler, in Mississippi

thumbs-up
"Very fast response!"

- Terri, in Maryland

thumbs-up
"Thank you for the very quick response to my request."

- Judy, in California

thumbs-up
"thanks - report seems to be working now. we will double check next week and submit a new request if it still needs revised."

- Christine, in Ohio

thumbs-up
"Summer was very kind and helpful in completing our fairly massive fee update in a very quick turnaround time. As always, it was great working with her and I look forward to doing so again in the future."

- Patrick, in California

thumbs-down
"the report still is not working - please let us know when the report will be working, as we need to run this report and get the documents to our clients. we have tried a work around with a different report - but it is time consuming for staff."

- Christine, in Ohio

thumbs-up
"Thanks for the quick fix on that drop down. Nice job. Love One and Done requests."

- Joe, in Illinois

thumbs-up
"Fast response Time"

- Eryk, in Illinois

thumbs-up
"Thank you"

- Cody, in Missouri

thumbs-up
"Taylor did a fantastic job creating our project for receipts"

- Eryk, in Illinois

thumbs-up
"Very fast with response times, he did a great job getting everything done and informing me on processes"

- Eryk, in Illinois

thumbs-up
"Thanks for a great job on building these screens and reports for PW's new permit. Nice Job."

- Joe, in Illinois

thumbs-up
"Good job on setting up those fees for the PW Utility permit. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you"

- Agustin, in Florida

thumbs-up
"This condition that Julie told us about in our week of training and that Lisa set up for us is going to be AMAZINGLY helpful for all of our Permit Techs and our Customers! Saves everyone tons of time! THANK YOU!!! :-)"

- Mindy, in Alabama

thumbs-up
"Thanks for the fee response. I will go with a manual fee."

- Joe, in Illinois

thumbs-up
"Thanks - for the report."

- Maryjoy, in Pennsylvania

thumbs-up
"Thank you Summer!"

- Cody, in Missouri

thumbs-up
"Thanks for the info."

- Joe, in Illinois

thumbs-up
"Thanks Brandon! Very quick response and completion"

- Steve, in Florida

thumbs-up
"great job!"

- Scott, in North Carolina

thumbs-up
"Summer kept in communication with me and I appreciated that. She took care of the changes with needed in a timely manner. Thank you"

- Patricia, in Arizona

thumbs-up
"I was glad he updated the issue so it does not happen again but he also commented that I could update this manually. It does no good for me to update it manually. We need to be notified once the review process is complete and it did not do that. We usually don't know about these situations until we get a phone call from the customer, at which time they are not happy, wondering what is taking so long. This is what we are trying to avoid, and really need this problem to not ever happen. It needs to automatically populate so we are aware the review has been completed."

- Tammy, in Utah

thumbs-up
"Thank you for the consistently amazing support!"

- Judy, in California

thumbs-up
"Thank you always for the amazing customer support!"

- Judy, in California

thumbs-up
"Nice job. Thanks for the fix on those letters and emails."

- Joe, in Illinois

thumbs-up
"Thank you Summer , I appreciate your help and patience."

- David, in Arizona

thumbs-up
"Super helpful and fixed the issue fast."

- Melissa, in Alabama

thumbs-up
"Summer did a great job getting information pulled in to update our generated invoices for customers. Help help in greatly appreciated! Kindly, Nancy Yoakum City of Merriam KS"

- Nancy, in Kansas

thumbs-up
"Summer was very quick in getting my request done and exactly like I asked."

- Jason, in Kansas

thumbs-up
"Previously gave a thumbs down - it was the only box at the time that would open - sorry. Now I need assistance again - I wasn't able to update my password - and so cannot log in again...please help!"

- Colleen, in Ohio

thumbs-up
"Thanks for all your Help. Nice Job."

- Joe, in Illinois

thumbs-up
"Brandon did a fantastic job of answering my question. He was great and did so in a matter of minutes."

- Jamie, in Alabama

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"Taylor was fantastic! Our request was done within a matter of minutes! Thank you!"

- Jamie, in Alabama

thumbs-up
"Thanks for fixing the letter and email."

- Joe, in Illinois

thumbs-up
"Exactly what we were looking for. Thanks!"

- David, in Iowa

thumbs-up
"I was in a couple of licenses this morning and the issue looks to be taken care of, Thank you!"

- Ruth, in Florida

thumbs-up
"I am so grateful! Thank you!"

- Lynn, in Arizona

thumbs-up
"Summer answered the request promptly. She was very courteous and professional. Thank you!"

- Gregory, in Georgia

thumbs-up
"good work"

- Tom, in South Carolina

thumbs-up
"he called and we got it taken care of"

- Tom, in South Carolina

thumbs-up
"Bryan did a great job."

- Michael, in Utah

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"Ryan was super helpful with a very quick response."

- Nancy, in Massachusetts

thumbs-up
"Thanks Summer!"

- Mary, in Kansas

thumbs-up
"Thanks for setting up that username and pswd."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"He was quick and responsive! When I asked for an edit (a failure on my side) - he was quick and kind! I appreciate all the Support Staff at Citizen Serve!"

- Lori, in Georgia

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Summer deserves a raise for her dedication and hard work."

- Angella, in Ohio

thumbs-up
"Thanks for the assist with Syama."

- Joe, in Illinois

thumbs-up
"Great communication and follow up"

- Dawn, in Ohio

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Buddy’s a rockstar!"

- Kim, in Florida

thumbs-up
"Always great customer support!"

- Randy, in Missouri

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thanks for making the requested changes quickly, Ryan!"

- Lisa, in Arizona

thumbs-up
"Thanks for figuring this one out, Brandon. Much appreciated. :)"

- Samantha, in Minnesota

thumbs-up
"Thank you so much, this helps me tremendously."

- Patsy, in Alabama

thumbs-up
"Always so helpful"

- Dawn, in Ohio

thumbs-up
"Fast and efficient, much appreciated! Thanks!"

- Jennifer, in Minnesota

thumbs-up
"Summer came up with a solution to a problem we've had since the beginning of CS!"

- Cynthia, in Ohio

thumbs-up
"thank you - the change worked perfectly."

- Christine, in Ohio

thumbs-up
"Thanks again for the quick response and solution."

- Jeremy, in Wisconsin

thumbs-up
"Thanks for getting test sys login fixed."

- Joe, in Illinois

thumbs-up
"Thank you Summer Hankins for your quick response in getting my request resolved in a timely manner."

- Brigess, in Georgia

4th Quarter 2023

thumbs-up
"Thank you for resolving this issue so quickly."

- Judy, in California

thumbs-up
"Thanks, nice job, fast turn-around."

- Joe, in Illinois

thumbs-up
"Fixed a serious issue immediately. Thank you so much!"

- Matthew, in Massachusetts

thumbs-up
"Brandon was fast to fix this. We were a little slow in replying to him however...sorry about that."

- Terri, in Maryland

thumbs-up
"Great job!"

- Eric, in Arizona

thumbs-up
"Thank you Julie!"

- Mary, in Kansas

thumbs-up
"I said this last time, but I really appreciate that Summer just picked up the phone and gave me a call. It really helped to save time. I feel like she didn't hurry me along, but took the time to explain things to make sure I understood them. I really appreciate that too. Thanks Summer!! :D"

- Samantha, in Minnesota

thumbs-up
"Brandy responded very quickly to the department's request to add an appeal hearing date to the vacant property file"

- Colleen, in Massachusetts

thumbs-up
"Lucas was very helpful and did a great job creating a report for the department."

- Colleen, in Massachusetts

thumbs-up
"Thanks for all the help on this one."

- Joe, in Illinois

thumbs-up
"Great and timely service"

- Eric, in Arizona

thumbs-up
"GREAT JOB! Thank you for getting these corrected. I do realize a lot of folks had their hands on these 2 templates/reports. I personally hope, we never have to change these again. Again fantastic job. hope they are locked down now."

- Joe, in Illinois

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Buddy made this PAINLESS!!!"

- Shayne, in Florida

thumbs-up
"Thanks for trying and explaining."

- Joe, in Illinois

thumbs-up
"The 10 million messages back and forth are really annoying when it could just be a phone call. She made the time to talk to me."

- Samantha, in Minnesota

thumbs-up
"My issue was addressed quickly and accurately. thanks"

- Jen, in Georgia

thumbs-up
"I enjoy working with Summer so much...she is always kind and patience with me"

- Leisa, in Minnesota

thumbs-up
"It was the first month using these reports and Ryan worked with me until it was all cleaned up and usable. I appreciated his timely help as we are on a tight deadline for our November meetings."

- Eden, in Alabama

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Thanks for adding extra space to the email field."

- Joe, in Illinois

thumbs-up
"Lisa did a great job on the reports I requested"

- Leisa, in Minnesota

thumbs-up
"Thanks for fixing the report to add the Sip and Shop fee."

- Joe, in Illinois

thumbs-up
"Summer is great to work with she is always very helpful"

- Leisa, in Minnesota

thumbs-up
"Super fast response and fixed my issue within minutes. Double thumbs up."

- Michael, in Ohio

thumbs-up
"Summer did fantastic work with updates to the Vacant Property License page"

- Colleen, in Massachusetts

thumbs-up
"communicates well and helps you through the process. always so helpful"

- Dawn, in Ohio

thumbs-up
"Really appreciate the super fast turn around time!"

- Ellen, in Missouri

thumbs-up
"Nice job on the Elevator Special Invoice. Thank you so much."

- Joe, in Illinois

thumbs-up
"Thanks for getting this done. Hope nothing else pops up."

- Joe, in Illinois

thumbs-up
"Thank you so much Taylor!"

- Mary, in Kansas

thumbs-up
"Thank you Taylor!"

- Mary, in Kansas

thumbs-up
"Thanks for the fix on the error msg."

- Joe, in Illinois

thumbs-up
"Quick, accurate, and responsive"

- Nancy, in Minnesota

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"Thanks for a lot of hard work on this project."

- Joe, in Illinois

thumbs-up
"She did great"

- John, in Georgia

thumbs-down
"Summer its funny only this inspection I am unable to enter"

- John, in Georgia

thumbs-down
"It still doesn't work"

- John, in Georgia

thumbs-up
"Thank you Lucas."

- Mary, in Kansas

thumbs-up
"Nice job creating that additional email rpt. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you for the amazing new report! It's exactly what we needed!"

- Judy, in California

thumbs-up
"Thank you great job."

- Patsy, in Alabama

thumbs-up
"Ryan did a great job in creating a new report for the department!"

- Colleen, in Massachusetts

thumbs-up
"Daniel was very helpful. We were looking for a report on a specific statistic. Daniel asked poignant questions to identify exactly what information we were looking for. When it turned out that there were no existing reporting option that fit our need, Daniel created a new report that was perfect for our purpose."

- City, in Massachusetts

thumbs-down
"Duplicate route SFMnn-000nn is still in my queue."

- Cody, in Florida

thumbs-down
"Duplicate route SFMnn-000nn is still in my queue."

- Cody, in Florida

thumbs-down
"Duplicate route SFMnn-0001nn is still in my queue."

- Cody, in Florida

thumbs-up
"Very helpful and very rapid responses!"

- Paige, in Ohio

thumbs-up
"Summer took care of the department's request as soon as it was sent in."

- Colleen, in Massachusetts

thumbs-up
"Brandy was great!! Solved the request very quickly."

- Michael, in Utah

thumbs-up
"Kristian was gracious and expedited my request after a misunderstanding on my part. Kristian is super helpful, professional, and efficient. Thank you!!!"

- Dawn, in Missouri

thumbs-up
"Thanks for the quick fix! Melissa"

- Melissa, in Alabama

thumbs-up
"Nice Job thanks,"

- Joe, in Illinois

thumbs-up
"thank you!"

- Dora, in Arizona

thumbs-up
"Brandy was awesome and very helpful. I appreciate all her help."

- City, in California

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thanks for the changes on that Phone # field."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that report"

- Joe, in Illinois

thumbs-up
"Reese, this is great. Thank you!!"

- Mary, in Kansas

thumbs-up
"Quick response. Thank you."

- Dale, in Missouri

thumbs-up
"Very fast and helpful, as usual."

- Matthew, in Massachusetts

thumbs-up
"Thank you Brandy. You were very helpful."

- Harley, in Missouri

thumbs-up
"Thank you Summer for helping out. I appreciate you."

- Harley, in Missouri

thumbs-up
"Thank you for the quick response on this. It will truly Help."

- Joe, in Illinois

thumbs-up
"Extremely satisfied! She went beyond the call of duty to help me out. I'm very grateful for it! Anil Navkal Advisor to the Mayor Energy, Environment, and Sustainability City of Lawrence"

- Anil, in Massachusetts

thumbs-up
"Thank you Summer!"

- Mary, in Kansas

thumbs-up
"Thank you for your time and effort on finding the solution to our request. It is very appreciated. Thank you!"

- Judy, in California

thumbs-up
"Great job plus Buddy found a security issue we weren't even aware of in our templates. Great job!"

- Terri, in Maryland

thumbs-up
"Nice job adding the new field to the Permits. Thanks."

- Joe, in Illinois

thumbs-up
"Taylor was really helpful in finding the solution to the address issue on a particular file!"

- Colleen, in Massachusetts

thumbs-up
"Thanks for the help"

- Joe, in Illinois

thumbs-up
"Always a pleasure"

- Read, in Illinois

thumbs-up
"Bryan was swift in identifying the problem I had and quickly made changes to the system. Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"He did a great job and was very helpful and patient on helping me get our on line portal operational."

- Judy, in Ohio

thumbs-up
"He did a great job and has been so good and helpful and patient on helping me get our online portal operational."

- Judy, in Ohio

thumbs-up
"Nice job on updating that report. Thanks."

- Joe, in Illinois

thumbs-up
"Did a great job of making corrections quickly."

- Judy, in Ohio

thumbs-up
"Answered all my questions and completed request quickly."

- Judy, in Ohio

thumbs-up
"Thanks for checking. I knew it was user error (actually human memory error)."

- Joe, in Illinois

thumbs-up
"Pleasant to work with and completed everything quickly in spite of me :)"

- Judy, in Ohio

thumbs-up
"Very quick response and very helpful."

- Judy, in Ohio

thumbs-up
"Nice job on the report. Thanks."

- Joe, in Illinois

thumbs-up
"Great job, Taylor! Thanks very much!"

- Jeremy, in Arizona

thumbs-up
"Thanks for the news on 6 vs 7"

- Joe, in Illinois

thumbs-up
"Great job and helpful suggestions."

- Judy, in Ohio

thumbs-up
"Thank you for your help and quick response."

- Sarah, in Pennsylvania

thumbs-up
"Thank you. I did not know that I was able to make a change like that. Sorry for inconveniencing you but thank you SO much . Bill B"

- Bill, in Minnesota

thumbs-up
"Kristian was very quick and responsive in addressing my issues on the portal. Thank you!"

- Michelle, in Florida

thumbs-up
"Thanks for the quick help!"

- Jennifer, in Minnesota

thumbs-up
"good job quick and exact - best thing to happen on this Friday!!"

- Roger, in Iowa

thumbs-up
"Thank-you - Great Job!!!!"

- Deborah, in Florida

thumbs-up
"Thanks for answering the question on Delete options for users."

- Joe, in Illinois

thumbs-up
"Thanks for trying."

- Joe, in Illinois

thumbs-up
"Sarah always does such a great job and completes our requests in a timely manner and it is always correct the first time. She takes time to read our requests and really understand what we're needing."

- Sydney, in Iowa

thumbs-up
"Thanks for fixing other folks changes. I understand they have so many customers, it is hard to remember things."

- Joe, in Illinois

thumbs-up
"Thank you Sarah!"

- Mary, in Kansas

thumbs-down
"I open a new case. Put in the notes and all dates and nothing shows up on the calendar as scheduled. What am I doing wrong?"

- Lev, in Ohio

thumbs-up
"thanks"

- Christine, in Ohio

thumbs-up
"Outstanding turn-around time and response"

- Frances, in Arizona

thumbs-up
"Thank you for the quick response to my request."

- Judy, in California

thumbs-up
"Thanks for fixing this. It was working last week. It is weird that not only this receipt went off track, but so did the Pay by Contact receipt that Lucas fixed for us yesterday. Strange."

- Joe, in Illinois

thumbs-up
"Thanks for the fix"

- Joe, in Illinois

thumbs-up
"Awesome job on everything"

- Dawn, in Ohio

thumbs-up
"Thanks for the good work, the service and everything else you do."

- Joe, in Illinois

thumbs-up
"Thanks for the fix."

- Joe, in Illinois

thumbs-up
"thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"thank you."

- Christine, in Ohio

thumbs-up
"very helpful"

- Dawn, in Ohio

thumbs-up
"Thanks for removing that username."

- Joe, in Illinois

3rd Quarter 2023

thumbs-up
"Summer Hankins was awesome, professional, patient, informative, responsive, complete and everything I would expect from our service provider. Thank you!!!"

- Gary, in Florida

thumbs-up
"Thanks for the fix on the Daily Allocation rpt"

- Joe, in Illinois

thumbs-up
"AMazing as always"

- Dawn, in Ohio

thumbs-up
"Excellent support - Brandon exemplifies what makes Citizenserve a great product leader in support."

- John, in New York

thumbs-up
"Thanks for the work."

- Joe, in Illinois

thumbs-up
"Excellent communication. Called me to get clarification. Tested his changes well before they got back to me. Great job!"

- Read, in Illinois

thumbs-up
"Awesome- quick response and met our needs 100%.....Thank you !!!"

- Margaret, in Colorado

thumbs-up
"Thanks for the unlock."

- Joe, in Illinois

thumbs-up
"Thanks so much for responding quickly."

- Terri, in Maryland

thumbs-up
"Thanks for repairing that invoice."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that report sequence and adding a column."

- Joe, in Illinois

thumbs-up
"Thank you Nestor. Have a good day"

- Cristi, in New York

thumbs-up
"Quick fix to an urgent need. Thanks."

- Terri, in Maryland

thumbs-up
"I really do appreciate the quick response from Summer"

- Mike, in Florida

thumbs-up
"I appreciated Taylor listening to my concern and coming up with a solution to the issue i was running into when getting the details of a report."

- Kimberly, in Utah

thumbs-up
"Quick response and great results!"

- Kevin, in Kansas

thumbs-up
"Thanks for adding the Credit to the invoice. Nice work."

- Joe, in Illinois

thumbs-up
"Kristian was extremely helpful and addressed the department's request very quickly!"

- Colleen, in Massachusetts

thumbs-up
"Fast and Quick. Thank you"

- Maryjoy, in Pennsylvania

thumbs-up
"Brandy expedited my support request. She was very knowledgeable and was able to fix the problem quickly. Thank You Brandy!"

- Gavin, in California

thumbs-up
"Thank you for getting this done quickly, and for not "touching anything else"! :)"

- Cynthia, in Ohio

thumbs-up
"Quick response. Very much appreciated!"

- Kathleen, in Pennsylvania

thumbs-up
"Thanks for the help"

- Joe, in Illinois

thumbs-up
"Thank you."

- Christine, in Ohio

thumbs-up
"Nestor did a great job tweaking the report just the way we need it! Thanks!"

- Mindy, in Alabama

thumbs-up
"Thanks for answering all my questions."

- Joe, in Illinois

thumbs-up
"We appreciate your time and effort in these types of projects. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you, Brandy! I appreciate all of your effort helping our customers for their issues in timely manner! Your team is awesome for helping us and our customers whenever there is an issue or question."

- Ning, in Florida

thumbs-up
"Quick work. Thank you."

- Charlie, in Alaska

thumbs-up
"Thank you for the quick response yesterday."

- Patsy, in Alabama

thumbs-up
"Perfect. Thanks"

- Jeremy, in Wisconsin

thumbs-up
"Thanks for the quick answer and confirmation."

- Joe, in Illinois

thumbs-up
"Great Job on this report. Thanks for the Fabulous effort and Turn-around."

- Joe, in Illinois

thumbs-up
"Nestor is very helpful and took the time to explain things in detail. Totally appreciate his efforts."

- Kathy, in Missouri

thumbs-up
"Very speed and thorough work. Thanks!"

- Patrick, in California

thumbs-up
"Thank you so much for the help."

- Patsy, in Alabama

thumbs-up
"Very fast response, very professional."

- Albert, in California

thumbs-up
"What I requested, with fast, efficient support!"

- Judy, in California

thumbs-up
"thank you - issue appears to be resolved./cdr"

- Christine, in Ohio

thumbs-up
"I know if a request makes it's way to Julie it will be done right!!!!"

- Shayne, in Florida

thumbs-up
"she was kind and very helpful"

- Leisa, in Minnesota

thumbs-up
"Always very helpful. Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Great Job! I love that Buddy always explains in detail so we non-tech people can understand."

- Terri, in Maryland

thumbs-up
"Thank you for the excellent support regarding my request!"

- Judy, in California

thumbs-up
"The Citizenserve does the best job I have ever seen in my 23 years of government in responding to clients with assistance requests."

- John, in New York

thumbs-up
"Great job. I was delayed in responding however, but you were quick!"

- Terri, in Maryland

thumbs-up
"thank you for the quick reply!"

- Dora, in Arizona

thumbs-up
"thanks! super quick response"

- Jenny, in Alabama

thumbs-up
"Thanks very much for the quick turnaround on my support question - this information is very helpful so that we can inform our constituent. Sarah White, Senior Planner, City of Somerville"

- Sarah, in Massachusetts

thumbs-up
"Thank you for an excellent job on creating the reports. Nice job."

- Joe, in Illinois

thumbs-up
"Sarah is very knowledgeable and great at problem solving. She was patient with my inability to stay responsive to this request due to my juggling multiple priorities. She was also very communicative when she was going to be unavailable or delayed in responding. The thing I most appreciated, however, was when she pre-emptively informed me that the Test environment was going to be refreshed to remind me about the development she'd done in Test and then after the refresh she recreated the developed changes and reset my password for me. Excellent work. -Kim"

- Read, in Illinois

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Thank you for fixing the contact receipt fee amount logic. And a BIG THANK YOU for staying with me on this last night."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thank you for the quick response!"

- Judy, in California

thumbs-up
"Thumbs up!"

- Nicole, in Ohio

thumbs-up
"Thanks for fixing that route."

- Joe, in Illinois

thumbs-up
"Thanks for the Closing of the username"

- Joe, in Illinois

thumbs-up
"Nice Job on updating those 2 reports. Thanks."

- Joe, in Illinois

thumbs-up
"Always so helpful"

- Dawn, in Ohio

thumbs-up
"Thanks for removing Mark's username."

- Joe, in Illinois

thumbs-up
"Thanks for adding total(s) to that report."

- Joe, in Illinois

thumbs-up
"Thanks for adding total(s) to that report."

- Joe, in Illinois

thumbs-up
"Summer solved my problem! Thank you!"

- Mary, in Kansas

thumbs-up
"Thank you - Kristian, appreciated the call to help work thru the requested change, and the efficiency with which the request was completed."

- Christine, in Ohio

thumbs-up
"KJ was helpful by scheduling a call to discuss the changes and patient in awaiting a response. Thanks for the assistance!"

- Megan, in Texas

thumbs-up
"Thank you! Sarah is great and always great with her response time!"

- Montana, in Ohio

thumbs-up
"Very helpful. Thank you!"

- Matthew, in Massachusetts

thumbs-up
"THANK YOU FOR THE FAST FIX!"

- Dora, in Arizona

thumbs-up
"Amazing efficient and fast work as always!"

- Judy, in California

thumbs-up
"Thanks for the help in explaining that contact issue."

- Joe, in Illinois

thumbs-up
"Always happy to hear Brandy's voice on the other end, she's the best!"

- Cynthia, in Ohio

thumbs-up
"Thanks for the info. Learn something everyday. This answers a lot of other areas with same issue."

- Joe, in Illinois

thumbs-up
"Thanks for the assist."

- Joe, in Illinois

thumbs-up
"Nope THUMBS UP Daniel was Great. The Report was good and then he tweaked it and it is Perfect. Thank You!"

- Lori L., in Georgia

thumbs-up
"Thanks for the research."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Ok. Thank you."

- Cristi, in New York

thumbs-up
"Thanks for getting that Phone Number Edit corrected."

- Joe, in Illinois

thumbs-up
"Thank you so much for your quick response."

- Patsy, in Alabama

thumbs-up
"Great job in digging into this issue."

- Terri, in Maryland

thumbs-up
"Great job and I appreciate how quickly it was completed!"

- Richard A., in Missouri

thumbs-up
"Thanks for repairing Brandon's signature record."

- Joe, in Illinois

thumbs-up
"Another rock star!"

- Lisa, in Massachusetts

thumbs-down
"Hi -- The request was closed by Brandy immediately after receiving an email that the problem was resolved. Unfortunately, the problem was not actually resolved and since this was related to a specific file/permit it was easy to check whether or not it was. Now I have to try to re-open the request. I used that button, but there is no confirmation that the request was re-opened either."

- Cindy, in Minnesota

thumbs-up
"Thanks Bryan and also thanks for calling to confirm the change before implementing ."

- Roger, in Iowa

thumbs-up
"Thanks for the assist in fixing those licenses. Allocations have been our pain since 2018."

- Joe, in Illinois

thumbs-up
"Thank you so much for getting this set up. Nice Job."

- Joe, in Illinois

thumbs-up
"Brandy is always very helpful!"

- Colleen, in Massachusetts

thumbs-up
"She's a rock star!!"

- Lisa, in Massachusetts

thumbs-up
"Thank you Nestor. Have a good day. Cristi"

- Cristi, in New York

thumbs-up
"Awesome work, thank you!"

- Shane, in Illinois

thumbs-up
"Very helpful. super responsive"

- Dawn, in Ohio

thumbs-up
"Thanks for Checking"

- Joe, in Illinois

thumbs-up
"helpful as always."

- Dawn, in Ohio

thumbs-up
"Thanks for the explanation and thanks for fixing the issue."

- Joe, in Illinois

thumbs-up
"As always, great to work with!"

- Amanda, in Missouri

thumbs-up
"KJ helped me with an email template request that seemed difficult, but made it happen and is just what we needed. Thank you!"

- Megan, in Texas

thumbs-up
"Brandon addressed our department's request almost immediately, very much appreciated!"

- Colleen, in Massachusetts

thumbs-up
"Thanks for your help."

- Timothy, in Missouri

thumbs-up
"Another great job well done. Thank you so much."

- Joe, in Illinois

thumbs-up
"Very fast and did exactly what I needed."

- Matthew, in Massachusetts

thumbs-up
"Thank you!"

- Public, in Idaho

thumbs-up
"Ty Taylor :) yall always of great help"

- Axl, in Arizona

thumbs-up
"Thanks for the fix."

- Joe, in Illinois

thumbs-up
"Thank you for you quick response and solving the issue. Brenda Moyers"

- Cortney, in Missouri

thumbs-up
"Thank you so much. This will be a big help."

- Joe, in Illinois

thumbs-up
"Thank you for the quick assistance."

- Judy, in California

thumbs-up
"Excellent, speedy support as always!"

- Judy, in California

thumbs-up
"Quickly fixed what I was looking for. Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Very happy with her service!"

- Tammy, in Utah

thumbs-up
"Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Reese did a great job in fixing our issues...and so fast. We greatly appreciated the speedy service."

- Terri, in Maryland

thumbs-up
"Thanks Brandy!"

- Mary, in Kansas

thumbs-up
"Thank you for taking care of this request so amazingly fast!"

- Judy, in California

thumbs-up
"Great research and we finally got there. Nice job."

- Joe, in Illinois

thumbs-up
"Great Job on balancing the 3 reports. Thanks."

- Joe, in Illinois

thumbs-up
"Fast and accurate fix!"

- Terri, in Maryland

thumbs-up
"Nice job correcting the P&Z route sort. Thank you"

- Joe, in Illinois

thumbs-up
"Thank you for making this adjustment, it is much appreciated! Kindly, Nancy"

- Nancy, in Kansas

thumbs-up
"Thanks for the fix, nice job."

- Joe, in Illinois

thumbs-up
"Buddy went above and beyond and helped me with at least 2 different follow up issues. Thank you for great customer service! :-)"

- Mindy, in Alabama

thumbs-up
"Great Job on adding those counters. Thanks."

- Joe, in Illinois

thumbs-up
"Very helpful solved my problem quickly"

- George, in Alabama

thumbs-up
"Looks awesome! Thank you for making these modifications!"

- Judy, in California

thumbs-up
"Your support is amazing, and we appreciate the very fast response to our requests! Thank you!"

- Judy, in California

thumbs-up
"Nice job, thanks for the fixes."

- Joe, in Illinois

thumbs-up
"Thanks for that fix. Mark's report had 1 more than mine, hence the issue."

- Joe, in Illinois

thumbs-up
"Awesome, thank you so much."

- Patsy, in Alabama

thumbs-up
"Thanks for the new report clone."

- Joe, in Illinois

thumbs-up
"Thanks for verifying."

- Joe, in Illinois

thumbs-up
"Thanks for the changes."

- Joe, in Illinois

thumbs-up
"As always, Brandon was able to quickly and accurately assist me with adding a code."

- Beth, in Pennsylvania

thumbs-up
"He was very fast and responsive with my request. Thank you."

- Permit, in North Carolina

thumbs-up
"Thanks for removing Liam's user name. An Intern going back to school."

- Joe, in Illinois

thumbs-up
"Super fast and helpful as usual"

- Matthew, in Massachusetts

thumbs-up
"Outstanding help and understanding of what our needs are!"

- Frances, in Arizona

thumbs-up
"Awesome as always"

- Dawn, in Ohio

thumbs-up
"Thank for taking care of my request so quickly and efficiently!"

- Judy, in California

thumbs-up
"Thank you for all your help today"

- Phyllis, in Florida

thumbs-up
"Lucas was very helpful and was quick to solve mu issue."

- Jason, in Kansas

thumbs-up
"Thanks so much!"

- Terri, in Maryland

thumbs-up
"Thank you so much for correcting this."

- Patsy, in Alabama

thumbs-up
"Thank you Lucas!"

- Matthew, in Massachusetts

thumbs-up
"Thank you Lisa for the great costumer service!"

- Stephanie, in California

thumbs-up
"Thanks for fixing the font."

- Joe, in Illinois

thumbs-up
"Thanks for the save. Nice job."

- Joe, in Illinois

thumbs-up
"Ryan was very helpful with the alert issue reported and helped resolve it quickly."

- Colleen, in Massachusetts

thumbs-up
"As always, if I can explain what I want, Julie is able to give it to me. Thank you"

- Kevin, in Florida

thumbs-up
"Thanks for adding the date. Nice work."

- Joe, in Illinois

thumbs-up
"Thank you for the very quick response to my request. Thank you!"

- Judy, in California

thumbs-up
"Thanks for the information on that setting. I don't ever recall knowing that was there."

- Joe, in Illinois

thumbs-up
"Nice job on correcting the Inspection screens. Thank you very much."

- Joe, in Illinois

thumbs-up
"Taylor was great to work with. He helped me through a situation that was very complicated and hard to explain. Very appreciative of it."

- Permit, in Idaho

thumbs-up
"Thanks for looking into that double payment issue."

- Joe, in Illinois

thumbs-up
"Thanks for looking into this. Sorry Finance could not wait."

- Joe, in Illinois

thumbs-up
"Brandy did a great job handling the department's request!"

- Colleen, in Massachusetts

thumbs-up
"Nestor quickly addressed my issue. Thank you!"

- Kelley, in Kansas

thumbs-up
"Thank you so much for the quick respones."

- Patsy, in Alabama

thumbs-up
"Always a pleasure working with Julie!"

- Colleen, in Massachusetts

thumbs-up
"Brandon is always so quick to help with whatever request I have, I've never had any issues with accuracy or mistakes."

- Beth, in Pennsylvania

thumbs-up
"Daniel did a great job taking care of our department's request!"

- Colleen, in Massachusetts

thumbs-up
"Thanks, nice work correcting the address."

- Joe, in Illinois

thumbs-up
"Quick responses and always knowledgeable of what we are asking for. KUDOS"

- Frances, in Arizona

thumbs-up
"Very helpful, thank you!"

- Matthew, in Massachusetts

thumbs-up
"This report was updated faster than it took me to type the email that it is going to be attached to.. :) You are much appreciated."

- Roger, in Iowa

thumbs-up
"The response to which she completed the request is impressive as well as how quickly she responds to messages. Impressive and appreciated."

- Charlie, in Alaska

thumbs-up
"Efficient and knowledgeable, always timely and helpful with requests :)"

- Frances, in Arizona

thumbs-up
"Thanks for the help in deleting the dup record. Nice job."

- Joe, in Illinois

thumbs-up
"Great to work with."

- Timothy, in Missouri

thumbs-up
"Awesome, thank you so much!"

- Barbara, in Missouri

thumbs-up
"Thank you!"

- Kae, in Colorado

thumbs-up
"Thank you for a great job on that report. I love One and Done's."

- Joe, in Illinois

thumbs-up
"Did it good and FAST... Nice work for a HOT DAY.. :)"

- Roger, in Iowa

thumbs-up
"Thank you so much for the help."

- Patsy, in Alabama

thumbs-up
"Sarah did a great job creating a report as requested!"

- Colleen, in Massachusetts

thumbs-up
"Kristian was very quick to respond to my request, provided great customer service and very friendly! Thank you ?? Kristian"

- Kimberly, in Arizona

thumbs-up
"Very quick!!"

- David, in Iowa

thumbs-up
"Thanks for the corrections on those letters/email. nice job."

- Joe, in Illinois

thumbs-up
"Summer rocks! Thank you!"

- Michelle, in Ohio

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"Nice fix. Thanks for the quick and accurate work."

- Joe, in Illinois

thumbs-up
"Thanks for the help and research."

- Joe, in Illinois

thumbs-up
"Always a pleasure to work with !!!"

- Donna, in Massachusetts

thumbs-up
"Nice job on adding in the code to check addr ln 1 and addr ln 2 for an address."

- Joe, in Illinois

thumbs-up
"Brandy was quick to come to my rescue with easy instructions to change a default setting! Thank you , Nancy Yoakum Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Thanks for clearing that up."

- Joe, in Illinois

thumbs-up
"You all are the best at customer service - always so quick and helpful. Keep up the good work!"

- Kristyn, in Florida

thumbs-up
"Super helpful as always, thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks for removing the user."

- Joe, in Illinois

thumbs-up
"Thanks for the help. Nice assist."

- Joe, in Illinois

thumbs-up
"Awesome Job! And Thank you for making this request happen super fast!"

- Judy, in California

thumbs-up
"Thank you Lisa for the very quick response to my request!"

- Judy, in California

thumbs-up
"Sarah is a Rock Star! I had been working with a different Citizenserve employee for a number of weeks to get our fees updated. After submitting a new request in hopes of getting the issue resolved, Sarah got involved and fixed the fees immediately. She's the Best!!"

- David, in Iowa

thumbs-up
"Quick response"

- Eric, in Arizona

thumbs-up
"Timely and professional"

- Eric, in Arizona

thumbs-up
"really quick answer. - Thank you Ms. Lisa!"

- Paula, in Arizona

thumbs-up
"He did very well and fixed my problem. Thank you"

- Brenda, in Missouri

thumbs-up
"Sarah help out with an issue that needed to be fixed and it worked out great."

- Kim, in Pennsylvania

thumbs-up
"Lucas did a great job with an integration request!"

- Colleen, in Massachusetts

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"Bryan was very patient and helpful."

- Kim, in Pennsylvania

thumbs-up
"Very helpful and very fast!"

- Matthew, in Massachusetts

thumbs-up
"Thanks for the answers"

- Joe, in Illinois

thumbs-up
"Thanks for correcting Kyle's phone number."

- Joe, in Illinois

thumbs-up
"Report was updated accurately and quickly - extremely appreciative of Reese's efforts! Thank you!"

- Marina, in Arizona

thumbs-up
"Thank you for your help."

- Patsy, in Alabama

thumbs-up
"I appreciate Daniel's thorough analysis of problems and willingness to make process improvements."

- Lisa, in Arizona

thumbs-up
"Great job on re-doing the Elevator Renewal forms. Thank you so much."

- Joe, in Illinois

thumbs-up
"Thanks for checking."

- Joe, in Illinois

thumbs-up
"Brandy blew my mind with this one! Also, I may just be dumb... Andrea says "thank you" too!"

- Cynthia, in Ohio

thumbs-up
"Thank you."

- Ben, in South Carolina

thumbs-up
"Super helpful and super quick!!!"

- Matthew, in Massachusetts

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thank you. I think we are good to go for renewals!"

- Mary, in Kansas

thumbs-up
"Thank you for the help."

- Patsy, in Alabama

thumbs-up
"Thanks for getting this all to work. Nice job."

- Joe, in Illinois

thumbs-up
"Helpful, professional and efficient!!!"

- Dawn, in Missouri

thumbs-up
"Brandon was quick to respond and add the code I needed to the system."

- Beth, in Pennsylvania

thumbs-up
"Great job on explaining how to move a License to it own File Number. Thank you so much."

- Joe, in Illinois

thumbs-up
"Thank you. You have done so much helping us get ready for our busy season."

- Mary, in Kansas

thumbs-up
"Ryan, everything is working out great for this request. Thank you."

- Lisa, in Florida

thumbs-up
"Great customer service !!"

- Donna, in Massachusetts

thumbs-up
"Great job as always!"

- Judy, in California

thumbs-up
"Thanks for the great work on fixing these 4 items. Nice job."

- Joe, in Illinois

thumbs-up
"Thank you."

- Patsy, in Alabama

thumbs-up
"Exactly what I was looking for thank you!!"

- Matthew, in Massachusetts

thumbs-up
"Lucas was TERRIFIC. He did a great job in getting everything to flow smoothly. I truly appreciate his efforts."

- JoAnn, in Florida

thumbs-up
"Thanks for the heads up."

- Joe, in Illinois

thumbs-up
"Thank you for being so diligent on researching my questions. Thanks!"

- Judy, in California

thumbs-up
"Thanks for the update. I am in a training mode (with Documentation) and some folks can't read. They are on their own next year at this time."

- Joe, in Illinois

thumbs-up
"Thanks for checking"

- Joe, in Illinois

thumbs-up
"Thank you for your help."

- JerriAnn, in Utah

thumbs-up
"Thanks for the quick fix on those 4 reports."

- Joe, in Illinois

thumbs-up
"Thank you for taking care of this urgent request so quickly. We appreciate the amazing customer support from the Citizenserve staff!"

- Judy, in California

thumbs-up
"Super-fast!!"

- Matthew, in Massachusetts

thumbs-up
"Thank you Brandy."

- Cristi, in New York

thumbs-up
"Brandy did a fantastic job putting in a new work flow route."

- Colleen, in Massachusetts

thumbs-up
"Thanks for the fix."

- Joe, in Illinois

thumbs-up
"Thank YOU!!!!"

- Marilyn, in Arizona

thumbs-up
"Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks for your help. Hope you get better."

- Joe, in Illinois

thumbs-up
"Fixed the problem quickly and explained follow up questions thoroughly. Incredibly helpful."

- Matthew, in Massachusetts

thumbs-up
"You guys are quick to help. Thank you Summer!"

- Cristi, in New York

thumbs-up
"Fantastic!"

- Matthew, in Massachusetts

thumbs-down
"carlos is not in the drop drown box in the permit activity report"

- Mark, in Minnesota

thumbs-down
"She did not complete my request. I am the admin for CitizenServe."

- April, in New York

thumbs-up
"Buddy is fantastic in solving all our problems."

- Terri, in Maryland

thumbs-up
"As always, Buddy was awesome!"

- Terri, in Maryland

thumbs-up
"Thank you- Brandy was super helpful and responsive. :)"

- Lindsay, in California

thumbs-up
"Very Helpful!"

- David, in Iowa

thumbs-up
"Completed in first try !! Awesome !! Those download files are tricky."

- Donna, in Massachusetts

2nd Quarter 2023

thumbs-up
"Always great and expeditious work!"

- Judy, in California

thumbs-up
"Thank you for the information and explanation!"

- Judy, in California

thumbs-up
"THANKS"

- Jenny, in Alabama

thumbs-up
"Thank you!"

- Jackie, in Oregon

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"As always quick to respond I Love it"

- Mike, in Florida

thumbs-up
"Fantastic service...thank you!!!!!"

- Brey, in Florida

thumbs-up
"Super fast response. Thank you Kristian!"

- Jackie, in Oregon

thumbs-up
"Thanks for the test. I guess the system knew you were watching so it decided to speed up to our normal response time."

- Joe, in Illinois

thumbs-up
"Was very helpful explaining a very complicated and nuanced issue. THANK YOU"

- Matthew, in Massachusetts

thumbs-up
"Brandy was amazing! She went the extra mile to help me. Thank you so much, Brandy!!"

- Michelle, in Ohio

thumbs-up
"I thank you for your quick response . I want all of line 4 and Line 8 placed in our violations"

- Mike, in Florida

thumbs-up
"Seemed very patient and willing to do what I asked."

- Lori, in Illinois

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"Great service!"

- Roy, in Florida

thumbs-up
"Thank you."

- Sonia, in Arizona

thumbs-up
"Thank you"

- Ruth, in Florida

thumbs-up
"Very nice edited field, works great. Thanks for the awesome job."

- Joe, in Illinois

thumbs-up
"GREAT JOB IN CREATING THIS REPORT! Thank you very much."

- Joe, in Illinois

thumbs-down
"wasnt fixed but closed"

- Gary, in Arizona

thumbs-up
"Taylor jumped right in and fixed the error, thanks Taylor!"

- Cynthia, in Ohio

thumbs-down
"Please ask support not to close requests until we are able to review the changes (this happens often and with many of the support people). This report is giving an error message and I don't know if Taylor will receive my reply to a closed request.."

- Cynthia, in Ohio

thumbs-up
"Thanks for the quick response!"

- Brenda, in Utah

thumbs-up
"Buddy called and walked me through this problem. I appreciated his patience!"

- Cynthia, in Ohio

thumbs-up
"Thank you so much for the help. Thanks, Patsy"

- Patsy, in Alabama

thumbs-up
"Nice job on setting up the new Email. Thanks."

- Joe, in Illinois

thumbs-up
"Very Quick!"

- David, in Iowa

thumbs-up
"Thank you!"

- Brenda, in Utah

thumbs-up
"Good Job and quick.. Thanks !!!"

- Roger, in Iowa

thumbs-up
"Thanks for checking."

- Joe, in Illinois

thumbs-up
"Awesome Ryan Garvey, thumbs up! Thank you for all your hard work!"

- Esther, in Arizona

thumbs-up
"Thank you so much, quick response appreciated."

- Patsy, in Alabama

thumbs-up
"Always a pleasure to work with..."

- Donna, in Massachusetts

thumbs-up
"Thank you Sarah."

- Mary, in Kansas

thumbs-up
"Thank you!"

- Karen, in California

thumbs-up
"Brandy was great to work with. She proved exceptional communication while working on my request."

- Permit, in Idaho

thumbs-up
"Has a quick response time, and great customer service. Thank you again, Summer!"

- Gina, in Florida

thumbs-up
"Thank you so much for time and quick response to working out my issues and changes necessary. I really appreciate you!"

- Margaret, in Colorado

thumbs-up
"Thanks for letting me know."

- Joe, in Illinois

thumbs-up
"Summer is awesome!"

- Randy, in Missouri

thumbs-up
"Very helpful with updating the settings needed and explaining the answer to my question. Always very helpful."

- Matthew, in Massachusetts

thumbs-up
"Thank you!"

- Matthew, in Massachusetts

thumbs-up
"you did good! and quick. thanks for the support"

- Roger, in Iowa

thumbs-up
"Thanks for all your help Brandy :}"

- Cristi, in New York

thumbs-up
"Daniel created a very complicated report for me and I appreciate all the time and effort he put in. I had several change requests and he worked through it all patiently and helpfully! Thank you!"

- Mindy, in Alabama

thumbs-up
"Thanks for jumping in on this one. I appreciate your fixing it. He had it working and last night said he found something that needed to be fixed and I guess that messed up those required fields. But thanks again, and I will message him to close his request."

- Joe, in Illinois

thumbs-up
"Thanks for checking out the reports. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for finding those."

- Joe, in Illinois

thumbs-up
"Thank you for the quick response!"

- Yasmin, in Arizona

thumbs-up
"Taylor went above and beyond to fix and make changes to an existing report. I appreciate that he took the time to call me to go over some changes. He was patient and understand, as always!!!"

- Amanda, in Missouri

thumbs-up
"Thanks for the adjustments on those reports."

- Joe, in Illinois

thumbs-up
"Thanks for the clarification. It would be nice if your Dev folks could explain these enhancements a little better as you so kindly did. There was no mention of the "X" at all."

- Joe, in Illinois

thumbs-up
"Prompt response"

- Amy, in Missouri

thumbs-up
"Thank you! That was a quick efficient response! Much Appreciated!"

- Michelle, in Vermont

thumbs-up
"Great and fast customer service."

- Roger, in California

thumbs-up
"Kristian was able to help correct an issue on the review process in a timely manner. His help is greatly appreciated! Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Great speedy service...Thank you Brandon!"

- Dana, in South Carolina

thumbs-up
"Thank you for the very fast response to my request."

- Judy, in California

thumbs-up
"Great job on finding the issue with the Contact Payment process. Thank you so much for the quick turn-around."

- Joe, in Illinois

thumbs-up
"Brandon was quickly able to make the necessary changes on routing. Thank you! Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Nice job in researching my user's issue. Great explanation. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you for fixing my mistake so quickly."

- Cristi, in New York

thumbs-up
"Thank you Summer. You guys are always on top of questions."

- Cristi, in New York

thumbs-up
"Amazing, fast response and work as always!"

- Judy, in California

thumbs-up
"Thanks for trying to fix those boxes. It is good enough."

- Joe, in Illinois

thumbs-up
"Thank you for being so prompt with my request!"

- Stephanie, in Arizona

thumbs-up
"Thanks for your help!"

- Dan, in Missouri

thumbs-up
"Buddy created an awesome report that is so very helpful to us! Thank you for working with me and going back and forth a few times until it was exactly what we needed! Thanks so much!!!!!"

- Mindy, in Alabama

thumbs-up
"Super quick!"

- David, in Iowa

thumbs-up
"Another quick, successful resolution for Brandy!"

- Cynthia, in Ohio

thumbs-up
"I did not choose the thumbs down, Brandon did a GREAT JOB helping me with this, there was not a thumbs up option.. please note this that it was a thumbs UP!"

- Cindy, in Missouri

thumbs-down
"If you change the layout of your site you should give instructions on how the new format works not just blindly change it and hope everybody gets it."

- Scott, in Missouri

thumbs-up
"Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"Sarah quickly solved a problem and her timeliness is greatly appreciated! Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Lucas was great. He gave me the information that he had to answer my qeustion, and checked with another department on another part of my questions. He followed up and gave me the rest of the information that I needed. It is much appreciated."

- Izzy, in Illinois

thumbs-up
"Really appreciate the fast turn around on this."

- Martin, in Kansas

thumbs-up
"Helpful and courteous, thank you."

- Matthew, in Massachusetts

thumbs-up
"Thank you so much for finally fixing this problem."

- Patsy, in Alabama

thumbs-up
"Very thorough with looking into the problem in depth. Thank you!"

- Matthew, in Massachusetts

thumbs-up
"thanks for your help."

- Christine, in Ohio

thumbs-up
"Great job, thank you."

- Patsy, in Alabama

thumbs-up
"Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"Thank you, good job!!!"

- Deborah, in Florida

thumbs-up
"Nice job on adding the 2 boxes. Thanks"

- Joe, in Illinois

thumbs-up
"Sarah did a great job continuing to work with me until I got the report I needed"

- Amy, in Missouri

thumbs-up
"Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks for the enhancement to the Garage Detached sub type."

- Joe, in Illinois

thumbs-up
"Thank you to Brandon! He was able to get us links to our permit applications which will be so very helpful for us and our customers. Thank you! :-)"

- Mindy, in Alabama

thumbs-up
"Thanks for updating those workflows."

- Joe, in Illinois

thumbs-up
"A BIG Thank you for processing our request so quickly! THANK YOU!"

- Judy, in California

thumbs-up
"Excellent, very helpful and fast!"

- Matthew, in Massachusetts

thumbs-up
"Thank you for a quick response."

- Patsy, in Alabama

thumbs-up
"Perfect! Thank you"

- Mary, in Kansas

thumbs-up
"Lucas is always gracious looking into requests and problem solving, and today was no exception. He was able to make some adjustments for us to better serve people applying for licenses. Kindly, Nancy Yoakum City of Merriam KS"

- Nancy, in Kansas

thumbs-up
"Thanks Brandy for your Quick Response, I made the change as you noted."

- Michael, in Florida

thumbs-up
"Perfect! Thanks Reese!"

- Mary, in Kansas

thumbs-up
"Thank you, Brandy! Especially for not judging my panic mode! Insert eye roll here!!"

- Michelle, in Ohio

thumbs-up
"Thanks for Adding the new user."

- Joe, in Illinois

thumbs-up
"Thank you for your quick respone!"

- Judy, in California

thumbs-up
"Thanks, kind of thought that was the reason."

- Joe, in Illinois

thumbs-up
"Thanks for removing that username."

- Joe, in Illinois

thumbs-up
"Thank you for the fast service!"

- Stephanie, in California

thumbs-up
"Kristian helped to come up with a solution to a field not populating in a timely manner. Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Brandy - good information, thanks. FYI - the new look you suggested also does better on a mobile device!"

- Read, in Illinois

thumbs-up
"Thanks for adding the 2 Categories in the drop down."

- Joe, in Illinois

thumbs-up
"Thanks for the research."

- Joe, in Illinois

thumbs-up
"Always incredibly helpful and understanding of our issues."

- Cynthia, in Ohio

thumbs-up
"good job"

- Roger, in Iowa

thumbs-down
"This ticket was closed out before I was finished questioning it and making sure it was correct. I've also found while asking about this report and the information on it that the owner information is being brought over incorrectly. The system is bringing part of the address information over from the county and putting it in the Owner Name information area instead of the Address information area. When there is a C/O person under the Property Appraiser's information that should be going under the address not as part of the owner. A C/O person can be anyone including a Property Manager that the owner wants to have their tax information sent to. It is not normally the actual owner of the property. When this information is changed (which it is quite often) then Citizenserve is trying to close out the rental license. We don't need to keep closing licenses that haven't actually had any kind of ownership change. I also need to have a phone call to go over some other information on the report that I'm still uncertain of. I just need to make sure all of this information is corrected and I'm doing everything correctly myself before our next mail out and this report is the first thing I need to make sure it fixed. Thanks"

- Melinda, in Florida

thumbs-up
"Awesome thank you!"

- Billie, in Alabama

thumbs-up
"Thanks for the fix."

- Joe, in Illinois

thumbs-up
"Thanks for the Fix of the Pay by Contact Receipt."

- Joe, in Illinois

thumbs-up
"Nice job on updating our routes. Thank you."

- Joe, in Illinois

thumbs-up
"Summer is great always polite and super helpful."

- Terrill, in Florida

thumbs-up
"Very helpful and listened to all of my concerns and added the report just as requested."

- Jill, in Missouri

thumbs-up
"Kristian quickly responded and completed the work request sent, much appreciated!"

- Colleen, in Massachusetts

thumbs-up
"Kristian went above and beyond to help one of our applicants, much appreciated!"

- Lisa, in Massachusetts

thumbs-up
"Thank you for the fast and professional custom service!"

- Victor, in Idaho

thumbs-up
"Thanks for finding that code error for the pay by contact receipt."

- Joe, in Illinois

thumbs-up
"solved my isssue"

- Cobi, in Georgia

thumbs-up
"Promptly done and to perfection"

- Clement, in Pennsylvania

thumbs-up
"Thanks for the fix. Do you know why it changed from Thursday's correction?"

- Joe, in Illinois

thumbs-up
"Thank you"

- Matthew, in Massachusetts

thumbs-up
"Perfect, thank you!"

- Billie, in Alabama

thumbs-up
"Thank you, just what we needed."

- Billie, in Alabama

thumbs-up
"Taylor you did good! and did it fast. Have a great weekend."

- Roger, in Iowa

thumbs-up
"I can't thank Ellen enough for this work of art. Nice job. Great job. My idea, her analysis and implementation - What a Team."

- Joe, in Illinois

thumbs-up
"Thanks for adding Liam to the dropdown."

- Joe, in Illinois

thumbs-up
"Thanks so much! Very fast service!"

- Terri, in Maryland

thumbs-up
"Nice job on fixing the math on that report. Thanks."

- Joe, in Illinois

thumbs-up
"I haven't gotten definitive feedback that the issue is cleared up, but I'm hopeful that it is. In any case, thanks for your help with this matter."

- Mike, in Missouri

thumbs-up
"Brandy was quick to respond and assist with the email problem I reported. Her timeliness is greatly apprecaited. Thank you, Nancy Yoakum City of Merriam"

- Nancy, in Kansas

thumbs-up
"Nice fix. Thanks for correcting Arlington Heights or Arl Hts, etc."

- Joe, in Illinois

thumbs-up
"Thank You."

- Billie, in Alabama

thumbs-up
"Great job! Bryan was very quick at responding to my request :)"

- Brittney, in California

thumbs-up
"GREAT WORK!"

- Scott, in North Carolina

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Thanks."

- Joe, in Illinois

thumbs-up
"Thanks."

- Joe, in Illinois

thumbs-up
"Thank you! She solved our problem."

- Amy, in Missouri

thumbs-up
"I will try this again. Got logged off. Thanks for the research and I have deleted the records"

- Joe, in Illinois

thumbs-up
"Thank you for the research and I have deleted those records."

- Joe, in Illinois

thumbs-up
"Summer was great thank you for the quick response"

- Lenny, in Massachusetts

thumbs-up
"Thanks for fixing those fonts."

- Joe, in Illinois

thumbs-up
"Thanks for the signature add for Liam."

- Joe, in Illinois

thumbs-up
"Great work, thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks for checking."

- Joe, in Illinois

thumbs-up
"Very quick to respond and update my request to our portal :)"

- Brittney, in California

thumbs-up
"Great work"

- Roderick, in California

thumbs-up
"Thanks for the research and hope your Dev group can see what could be done."

- Joe, in Illinois

thumbs-up
"Thanks for the help on this. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the report. Nice Job!"

- Joe, in Illinois

thumbs-up
"Lucas was very helpful and attentive to this support request. Lucas was also very patient, informative, and knowledgeable."

- Mitchell, in Georgia

thumbs-up
"thank you for your quick response, it looks good."

- Gina, in Florida

thumbs-up
"I appreciate the quick response"

- Amy, in Missouri

thumbs-up
"Thank you for the great follow-up and communication on this fix! Much Appreciated!"

- Michelle, in Vermont

thumbs-up
"Thanks for the fix and the research. Nice Job!"

- Joe, in Illinois

thumbs-down
"I was asking about the new version of Citizenserve. Your screen shot looks like the old version. Please see my screen snips that show what I am talking about."

- Mike, in Missouri

thumbs-up
"Thanks #2"

- Joe, in Illinois

thumbs-up
"Thanks for the quick response"

- Amy, in Missouri

thumbs-up
"Thanks for the assist."

- Joe, in Illinois

thumbs-up
"Great job. Thanks for the fix on the Categories."

- Joe, in Illinois

thumbs-up
"Thank you so much for reaching out and explaining things to me. Great Customer Service."

- Patsy, in Alabama

thumbs-up
"Brandy was very helpful and thorough in responding to my inquiry."

- Colleen, in Massachusetts

thumbs-up
"Nice job adjusting the Routing users. Thank again."

- Joe, in Illinois

thumbs-up
"Nice job. Thanks for the quick response."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that issue o Development Project in the portal."

- Joe, in Illinois

thumbs-up
"Thanks for the clarification."

- Joe, in Illinois

thumbs-up
"I don't know yet, but since he found the issue and is re-running the job at 5:45am Pacific time tomorrow i will assume it will work."

- Joe, in Illinois

thumbs-up
"Thank you for the great job and fast response to my request."

- Judy, in California

thumbs-up
"Nice job Summer. Thank you. Another One and Done project. Very impressive."

- Joe, in Illinois

thumbs-up
"Thank you for taking care of this so quickly."

- Judy, in California

thumbs-up
"Whew! Thank you for taking care of this so quickly."

- Paula, in Colorado

thumbs-up
"Amazing response thank you!"

- Lisa, in Massachusetts

thumbs-up
"Thank you for all you do"

- Jessica, in Texas

thumbs-up
"Bryan went above and beyond to get me the information I needed on this!!!"

- Permit, in Idaho

thumbs-up
"Great job! We just couldn't get our #s to jive and you and Brian are the masters!"

- Terri, in Maryland

thumbs-up
"Awesome work Brandon. Until the next time. Thank you."

- Lisa, in Florida

thumbs-up
"Thank you, Brandon!"

- Ricci, in Massachusetts

thumbs-up
"Thank you for reaching out to make sure I understood."

- Patsy, in Alabama

thumbs-up
"Thank you for taking care of this request so quickly!"

- Judy, in California

thumbs-up
"This looks GREAT - thanks for all your help!!"

- Debbie, in Minnesota

thumbs-down
"The support person closed the case as complete and my issue is not resolved. I went to print out the document and scan it so I could show the representative that it is still not printing properly and in that time she closed the case."

- Leeta, in Florida

thumbs-up
"Thanks for adding the new user."

- Joe, in Illinois

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Summer is great to work with and can address the issues in a timely manner."

- Stephanie, in California

thumbs-up
"Big help to us, thanks."

- Terri, in Maryland

thumbs-up
"Great job! Thank you!"

- Judy, in California

thumbs-up
"Thank you for fixing this issue, I appreciate how quickly you could resolve the problem."

- Judy, in California

thumbs-up
"Thanks so much for the fast service!"

- Terri, in Maryland

thumbs-up
"Thanks for the help on the Common Comments research."

- Joe, in Illinois

thumbs-up
"Thanks for getting the reports to match."

- Joe, in Illinois

thumbs-up
"Thanks for figuring that out. I know we have an old OPEN request to prevent that but guess it is in the 'someday' file."

- Joe, in Illinois

thumbs-up
"Fast fix. Thanks so much."

- Terri, in Maryland

thumbs-up
"Thanks for changing the 12 to a 10. Nice job"

- Joe, in Illinois

thumbs-up
"Perfectly and promptly done!"

- Clement, in Pennsylvania

thumbs-up
"Thanks for the research and answer."

- Joe, in Illinois

thumbs-up
"Thanks for helping us fine tune our information."

- Dee Dee, in Arizona

thumbs-down
"The Dashboard-Section/Inspector report is still not working."

- Van, in Florida

thumbs-up
"Fast turnaround on that report request, thank you. Just one note, I had asked for the report to be sorted numerically by license #, but since it is not I assume that is not possible?"

- Barbara, in Missouri

thumbs-up
"Thanks and don't forget to let me know after you closed her down."

- Joe, in Illinois

thumbs-up
"Thank you! Great work around and provided what we need."

- Christine, in Ohio

thumbs-up
"Thank you for the quick response. Awesome work"

- Maryjoy, in Pennsylvania

thumbs-up
"Thank you for another great 1 and Done request. Nice Job. Thanks"

- Joe, in Illinois

thumbs-up
"Nice Job adding the "Other" fields. Works like we asked. Thanks."

- Joe, in Illinois

thumbs-up
"fast and complete as always!!"

- Roger, in Iowa

thumbs-up
"Nice job on the research on units. Thanks."

- Joe, in Illinois

thumbs-up
"Nice research to prove the point. Thanks."

- Joe, in Illinois

thumbs-up
"Thank you for taking care of this so quickly!"

- Judy, in California

thumbs-up
"Thanks for fixing the PW weekly reports."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the Contact Reprint report."

- Joe, in Illinois

thumbs-up
"Thank you."

- Patsy, in Alabama

thumbs-up
"Nestor did a great job and I appreciate his patience and the kind words I receive from him when responding to my requests"

- Leisa, in Minnesota

thumbs-up
"Thanks for the editing of the contractor licenses."

- Joe, in Illinois

thumbs-up
"Problem was swiftly resolved, thank you! Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Thank you for your fast attention to this matter."

- Stephanie, in California

thumbs-up
"Thanks for adding that new contractor license. Nice job."

- Joe, in Illinois

thumbs-up
"Great response time!"

- Michael, in Florida

thumbs-up
"Thank you for that zoning class report. Nice job."

- Joe, in Illinois

thumbs-up
"Kristian was very helpful and Friendly!"

- Marquita, in Florida

thumbs-up
"Sarah was most kind and came up with a plan next time I have a routing issue. Thank you! Kindly, Nancy Yoakum City of Merriam KS"

- Nancy, in Kansas

thumbs-up
"Awesome job, thanks for the quick response."

- Patsy, in Alabama

thumbs-up
"Thanks."

- Joe, in Illinois

thumbs-up
"Thanks for de-activating Paige."

- Joe, in Illinois

thumbs-up
"I would just like to point out how efficient Lucas was. It was by far the quickest turnaround time yet. I appreciate his attentiveness and professionalism."

- Tahycha, in Massachusetts

thumbs-up
"Thanks for the repairs to that allocation issue. We will go back to that process as opposed to what Julie said we can do. Nice Job."

- Joe, in Illinois

thumbs-up
"Wow! Nice Job. A one and done request. Very impressed. Thank you so much."

- Joe, in Illinois

thumbs-up
"Awesome work, so proud to have it fixed correctly."

- Patsy, in Alabama

thumbs-up
"Great prompt reply on fulfilling request."

- Thomas, in Colorado

thumbs-up
"Brandy did a great job. Thanks so much!"

- Terri, in Maryland

thumbs-up
"Always double checking you understand what our needs are! EFFICIENT and FRIENDLY. 100% satisfied"

- Frances, in Arizona

thumbs-up
"THANK YOU FOR THE QUICK RESPONSES."

- Patsy, in Alabama

thumbs-up
"Reese has done a great job helping me with the portal!"

- Sandy, in South Carolina

thumbs-up
"Thank you for taking care of this so quickly, great job!"

- Judy, in California

thumbs-up
"Did an awesome job."

- Patsy, in Alabama

thumbs-up
"You are the best, Daniel.."

- Alfonso, in Massachusetts

thumbs-up
"Thanks for the help. I have a note here to ask for the conversion parcel number run once we hear from Cook Cty."

- Joe, in Illinois

thumbs-up
"Thanks for the research and the changing of that email template. Nice Job!"

- Joe, in Illinois

thumbs-up
"Fastest tech in the west!"

- Terri, in Maryland

thumbs-up
"Thank your for a quick response."

- Victor, in Idaho

thumbs-up
"I appreciate the opportunity to communicate with someone who is working on my issue at this time. He was good to work with and he got the issue resolved. Hopefully this jurisdiction numbers are not up to date. Thnaks"

- Bill, in Minnesota

thumbs-up
"Thanks for adding the Linkable option for the Permit number. Great job."

- Joe, in Illinois

thumbs-up
"You may need to fly here and calm these ladies down."

- Joe, in Illinois

thumbs-up
"Good catch, I guess there is some old stuff still laying around. Thanks for this correction."

- Joe, in Illinois

thumbs-up
"Nice work, Thanks for the fix."

- Joe, in Illinois

thumbs-up
"Thank you very much Lisa for the quick turnaround on the request! Awesome Job!"

- Chris, in Alabama

thumbs-up
"Very helpful and clear in explaining options. Thank you!"

- Matthew, in Massachusetts

thumbs-up
"Thanks Reese! Your prompt attention helped me meet our report deadline!"

- Norman, in Missouri

thumbs-up
"She did a great job! Very quick too."

- Judy, in Ohio

thumbs-up
"Nice job. Thanks for correcting those invoices."

- Joe, in Illinois

thumbs-up
"Summer did a great job addressing my request it a very timely manner! Thank you, Nancy Yoakum City of Merriam"

- Nancy, in Kansas

thumbs-up
"Thanks for the notice."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"Thank you for adjusting that report. Looks good now. Nice job."

- Joe, in Illinois

thumbs-up
"Brandy completed this task much faster than we anticipated. Great job!"

- Terri, in Maryland

thumbs-up
"Very helpful and very quick with responding to my request! Thank you so much!"

- Brittney, in California

thumbs-up
"Super quick at responding to my request! Thank you so much!"

- Brittney, in California

thumbs-up
"Great job, done perfectly, with typical immediate response. Awesome job - thanks!"

- Richard A., in Missouri

thumbs-up
"as always so helpful"

- Dawn, in Ohio

thumbs-up
"He resolved the issue very quickly."

- Patsy, in Alabama

thumbs-up
"Great job! Thank you."

- Judy, in California

thumbs-up
"Thanks Julie!!"

- David, in Iowa

thumbs-up
"Reese did a great job helping me with a report issue and answering a question regarding report sharing. Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Thanks for the fix. Nice job."

- Joe, in Illinois

thumbs-up
"Reese completed my requests very fast. I am appreciative of his quick efficient work!"

- Deb, in Minnesota

thumbs-up
"Thanks for the clarification"

- Joe, in Illinois

thumbs-up
"Thanks for explaining the new change."

- Joe, in Illinois

thumbs-up
"Thanks to Nestor, for taking care of my request so quickly!"

- Denise, in California

thumbs-up
"Thank you nice job."

- Joe, in Illinois

thumbs-up
"Nice job modifying that report. Thanks"

- Joe, in Illinois

thumbs-up
"Thanks for modifying that report for the Code Enforcement re-inspections. Nice job"

- Joe, in Illinois

thumbs-up
"Thanks for the clarification"

- Joe, in Illinois

thumbs-up
"Thank you for the explanations and making all of the different changes that we needed in our process. Great job!"

- Judy, in California

thumbs-up
"Super Job. Thanks for the adjustments on that report."

- Joe, in Illinois

thumbs-up
"Thanks for the hard work on those inspection types. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for the work on the old Inspection names."

- Joe, in Illinois

thumbs-up
"Thanks for finally figuring the issue out. What a hidden issue that was."

- Joe, in Illinois

thumbs-up
"Thank you Ryan!"

- Mary, in Kansas

thumbs-up
"Good job!"

- Deborah, in Florida

thumbs-up
"Thanks for helping with the reports."

- Joe, in Illinois

thumbs-up
"Thanks for the research to explain the difference."

- Joe, in Illinois

thumbs-up
"Thanks so much."

- Terri, in Maryland

thumbs-up
"It was easy to make the changes requested on my end and appreciate the timely turnaround."

- Kimberly, in Utah

thumbs-up
"Nice job, Thanks for the support."

- Joe, in Illinois

thumbs-up
"Brandon has done awesome very responsive and sked the right questions to ensure I get what I needed."

- Dawn, in Ohio

thumbs-up
"Thank you Buddy for working through this to the point where I understand and am able to prevent further problems of this type."

- Cynthia, in Ohio

thumbs-up
"This has helped us enormously. Thank you Sarah!"

- Mary, in Kansas

thumbs-up
"Answered our question quickly and politely."

- Terri, in Maryland

thumbs-up
"Thank you for the quick response."

- Patsy, in Alabama

thumbs-up
"Brandy is always so helpful. very prompt with her follow-through."

- Dawn, in Ohio

thumbs-up
"Reese was very fast and informative! Thank you!"

- Mary, in Kansas

thumbs-up
"Does great work !!"

- Donna, in Massachusetts

thumbs-up
"Great Job, Great Support. Thanks for fixing the Finance changes back."

- Joe, in Illinois

thumbs-up
"Quick response and results. Thank you!"

- Ashley, in Idaho

1st Quarter 2023

thumbs-up
"Thanks again for all your help."

- Joe, in Illinois

thumbs-up
"Nice job correcting that report. Thanks."

- Joe, in Illinois

thumbs-up
"OK Thanks"

- Joe, in Illinois

thumbs-up
"Ryan quickly resolved my request and also helped out on another request in a timely manner. He is always responsive and came up with a good solution. Kindly, Nancy Yoakum City of Merriam, KS"

- Nancy, in Kansas

thumbs-up
"Request was completed quicker than I was expecting as I didn't request a rush. Appreciate all you do. Thanks!!"

- Thomas, in Colorado

thumbs-up
"Thanks for the info."

- Joe, in Illinois

thumbs-up
"Buddy has been amazing!! Not only did he take the mess we gave him and create what we needed; he remained calm with us after we threw a bunch of changes in and was able to interpret all of it. The portal is working exactly as Lisa needs it to. Thanks so much!"

- Terri, in Maryland

thumbs-up
"Thank you so much for your help with this yearly project! You are amazing!"

- Judy, in California

thumbs-up
"I think you are passing up on a nice enhancement for the future to assist many municipalities like ours who do a lot of Multi-family Complexes. You could have a Special Add function for what I described. Thanks for trying."

- Joe, in Illinois

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Summer was quick to respond to my request and to find and implement a solution. Really appreciate her help!!"

- Beth, in Pennsylvania

thumbs-up
"Thank you for the fast response to my request!"

- Judy, in California

thumbs-up
"Daniel, Your help with this project was amazing, and thank you for taking the time to read thru my long explanations... and understanding what I was trying to say. Thank you for taking care of this request so quickly!"

- Judy, in California

thumbs-up
"Thank you for the quick response and work on my requests!"

- Judy, in California

thumbs-up
"Fantastic. Exceedingly helpful and thorough. Very much appreciate Buddy's work."

- Matthew, in Massachusetts

thumbs-up
"I don't recall seeing any notification of that change, but I will yield to your memory. Thanks."

- Joe, in Illinois

thumbs-up
"This adjustment was very beneficial for us and time sensitive. thank you."

- Robert, in Florida

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Good response time, helpful in answering what could be done. Thank you, Brandy!"

- Angie, in South Carolina

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Thanks for resetting her."

- Joe, in Illinois

thumbs-up
"Daniel did a great job on this! I was not sure if what I was requesting was even possible and he had it completed on the same day."

- Cynthia, in Ohio

thumbs-up
"Ellen was great(As always) super quick repsonse"

- Dawn, in Ohio

thumbs-up
"Thanks for fixing the screen that displays all the addresses."

- Joe, in Illinois

thumbs-up
"Thanks for your help on the customer pop ups issue."

- Joe, in Illinois

thumbs-up
"Summer is always super helpful. great to work with."

- Dawn, in Ohio

thumbs-up
"Kristian was fast and accurate!"

- Albert, in California

thumbs-up
"Thanks for the help on Kyle's pswd."

- Joe, in Illinois

thumbs-up
"Summer did an amazing job walking me through a payment issue that I had no clue on how to fix. She directed me from beginning to end and who to contact to make the correction. Summer has been an amazing asset to Citizen Serve and we appreciate all of her work!!"

- EJ, in Missouri

thumbs-up
"Thank you so much for your help on this request. It saved much staff time. Thanks!"

- Judy, in California

thumbs-up
"Lisa was amazing as always! Thank you for the very quick response to my request. : )"

- Judy, in California

thumbs-up
"Thank you"

- Mary, in Kansas

thumbs-up
"Thanks for removing that fee for CB's."

- Joe, in Illinois

thumbs-up
"Nestor was very helpful and worked well to solve the problem."

- Michael, in Utah

thumbs-up
"Thank you so much!"

- Shana, in Alabama

thumbs-up
"Kristian did a great job and quickly too!"

- Colleen, in Massachusetts

thumbs-up
"Thank you for the amazing quick response to my request!"

- Judy, in California

thumbs-up
"Super fast and responsive, resolved my issue quickly, thank you!"

- Code Enforcement, in California

thumbs-up
"Great tech help"

- George, in Alabama

thumbs-up
"Brandy did an excellent job not only providing written information for my request, but kindly took the time to call and provide an additional option for searching for the information I requested. Kindly, Nancy"

- Nancy, in Kansas

thumbs-up
"Thank you for the prompt help!"

- Stephanie, in California

thumbs-up
"Brandy was great to work with. She did a great job in solving the issues."

- Michael, in Utah

thumbs-up
"Great to work with and was able to help fix my problem!"

- Stephanie, in California

thumbs-up
"great job thanks so much"

- Scott, in North Carolina

thumbs-up
"Excellent job!"

- Deborah, in Florida

thumbs-up
"Thank you for the very prompt response to my request!"

- Judy, in California

thumbs-up
"Thank-you, you were excellent!!!!"

- Deborah, in Florida

thumbs-down
"As I view my request it has yet to be done!"

- Deborah, in Florida

thumbs-up
"Sarah helped me with my requests she was efficient and knowledgeable about my issues. Thank you Sarah"

- Lynn, in Georgia

thumbs-up
"I see that it is now correct Thanks"

- Paul, in California

thumbs-up
"Thank you so much for taking care of this so quickly!"

- Judy, in California

thumbs-up
"thanks for the help"

- Joe, in Illinois

thumbs-up
"Great job, Summer!!!"

- Cynthia, in Ohio

thumbs-up
"Daniel wowed me with how quickly he responded and addressed my needs. Two thumbs up :)"

- CSG, in California

thumbs-up
"Ellen always is on top of these things and gets whatever the request may be, done quickly. You are very lucky to have her on your team."

- Nancy, in Ohio

thumbs-up
"Lucas did a great job figuring out what I was afraid would be a complicated request. THANK YOU"

- Cynthia, in Ohio

thumbs-up
"Thanks for clarifying that."

- Joe, in Illinois

thumbs-up
"Great Job, thanks for adding that field."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Margaret, in Colorado

thumbs-up
"thank you soooo much!"

- Ruth, in Florida

thumbs-up
"It is always a pleasure to have Julie on the case....."

- Shayne, in Florida

thumbs-up
"Good job!"

- Deborah, in Florida

thumbs-up
"I can't thank Buddy enough for coming to my rescue on this. Thanks for the help and glad you are available. Best communication ever."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the ME types issued and exp. dates."

- Joe, in Illinois

thumbs-up
"GOOD JOB"

- Scott, in North Carolina

thumbs-up
"Buddy is always an top of answering requests in a timely manner"

- Steve, in Florida

thumbs-up
"Thanks for the mods to that permit typ. Nice job."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Stephanie, in California

thumbs-up
"Summer was great with this problem."

- Cynthia, in Ohio

thumbs-up
"Thanks for fixing the Food Inspection Report. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for fixing the Food Inspection report. Nice Job."

- Joe, in Illinois

thumbs-up
"Lisa did a great job, Thank you!"

- Roy, in Florida

thumbs-up
"Thanks for informing me of Portfolio Pdfs. I will let the staff be aware of this."

- Joe, in Illinois

thumbs-up
"Thanks for fixing that report - Nice Job."

- Joe, in Illinois

thumbs-up
"Ryan response time was amazing."

- Mike, in Florida

thumbs-up
"We've been so impressed with CitizenServe Support! Thank you :)"

- Brenda, in Minnesota

thumbs-up
"Sarah was very quick and efficient in getting the items I needed."

- Permit, in Idaho

thumbs-up
"Thank you very much for that city replacement option. Nice job"

- Joe, in Illinois

thumbs-up
"Thank you Lucas for such a prompt response, it was greatly appreciated!! My report is now complete. Have a good day! Marian Kane City of Industry City Hall"

- Marian, in California

thumbs-up
"Thanks for the final cleanup."

- Joe, in Illinois

thumbs-up
"Thanks that's just what I needed to know. I'll pass this on to other folks that have this need."

- Robert, in Georgia

thumbs-up
"Always great to work with Daniel !"

- Donna, in Massachusetts

thumbs-up
"Quick response! Thank you!"

- Mary, in Kansas

thumbs-up
"Thank you for the quick response to my requests!"

- Judy, in California

thumbs-up
"Very good customer service"

- George, in Alabama

thumbs-up
"Thank you Lisa for all that you do to make my job easier! : )"

- Judy, in California

thumbs-up
"Great Job on setting up that new report. Thank You."

- Joe, in Illinois

thumbs-up
"Thank you!"

- Mary, in Kansas

thumbs-up
"great job!! and fast"

- Scott, in North Carolina

thumbs-up
"Thanks for the help."

- Joe, in Illinois

thumbs-up
"Quick response. Thank you!"

- Kevin, in Kansas

thumbs-up
"We appreciate all your patience & support that you give us!"

- Beverly, in Arkansas

thumbs-up
"Thank you for inactivating those 2 emails. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks fro putting that field back. nice job."

- Joe, in Illinois

thumbs-up
"Thanks for adding the permit # to that email."

- Joe, in Illinois

thumbs-up
"Awesome as always!!"

- Trisha, in Minnesota

thumbs-up
"Thank you for all your hard work."

- Mary, in Kansas

thumbs-up
"Super responsive Very knowledgeable Creative with solutions High quality work"

- Read, in Illinois

thumbs-up
"Speedy service, as usual! Thanks, Sarah!"

- Lisa, in Arizona

thumbs-up
"Thanks"

- Thomas, in Pennsylvania

thumbs-up
"Thanks for the excellent job on creating this new email. Nice work!."

- Joe, in Illinois

thumbs-up
"Thanks for the quick Fix on the H2O"

- Joe, in Illinois

thumbs-up
"Thanks for the fix on the H2O."

- Joe, in Illinois

thumbs-up
"Thanks for the work."

- Joe, in Illinois

thumbs-up
"Thanks for the feedback."

- Joe, in Illinois

thumbs-up
"Thank you for all your patience and help getting Tom set up!"

- Stephanie, in California

thumbs-up
"We appreciate all your help."

- Beverly, in Arkansas

thumbs-up
"Nestor is always a pleasure to work with and swiftly resolved my issue. Kindly, Nancy Yoakum City of Merriam"

- Nancy, in Kansas

thumbs-up
"Thanks"

- Joe, in Illinois

thumbs-up
"Summer was amazing in answering my questions."

- Permit, in Idaho

thumbs-up
"she did all she could, program is not capable of doing what was needed."

- Deborah, in Florida

thumbs-up
"Thanks for fixing the Amount positioning for the Licenses Receipts."

- Joe, in Illinois

thumbs-up
"Summer is a ROCK STAR. Thanks for your help."

- Scott, in Arizona

thumbs-up
"Quick response. Awesome !"

- Donna, in Massachusetts

thumbs-up
"Great job on removing that column. Fast turn-around. Thanks."

- Joe, in Illinois

thumbs-up
"Nice Job, Nice turn-around. Thought I sent this already, but just in case, wanted to credit where due."

- Joe, in Illinois

thumbs-up
"Sarah is awesome!!"

- Trisha, in Minnesota

thumbs-up
"Every single Support person I've dealt with since we went live on January 3rd, 2023 has been awesome!! I was worried with Brandy going on maternity leave but that worry went away within the first couple of support requests and responses I received. You're a great team to work with!!"

- Trisha, in Minnesota

thumbs-up
"Summer did a great job. Im consistently impressed with the results to all of our support requests. This has truly enabled us to build a custom permitting program for a unique environment, a very busy deep water commercial port in Florida. Thanks again, Bill H."

- William, in Florida

thumbs-up
"Thanks for the update."

- Joe, in Illinois

thumbs-up
"Thanks again for the help on the Categories list."

- Joe, in Illinois

thumbs-up
"Thanks for the report Mod. Nice job."

- Joe, in Illinois

thumbs-up
"Thanks for the answer on the Category."

- Joe, in Illinois

thumbs-up
"We appreciate all your support & its always in a timely manner."

- Beverly, in Arkansas

thumbs-up
"Resolved my issue quickly!"

- Evan, in Arizona

thumbs-up
"Good Job Jake. Thank you."

- Dianne, in Arizona

thumbs-up
"Great Job. Email works fine. Thanks again."

- Joe, in Illinois

thumbs-up
"As always, Buddy did a great job in assisting us!"

- Terri, in Maryland

thumbs-up
"Thanks for finding that bug. Nice work."

- Joe, in Illinois

thumbs-up
"Excellent"

- James, in South Carolina

thumbs-up
"Thanks for that enhancement. Nice job."

- Joe, in Illinois

thumbs-up
"Bryan did great! This was an interesting problem that took some time to work through. I appreciate that he stuck with it, and worked through it on a time frame that was good for me. Thanks again!"

- Robert, in Arizona

thumbs-up
"Brandon did a great job creating a new letter!"

- Colleen, in Massachusetts

thumbs-up
"great job!!"

- Scott, in North Carolina

thumbs-up
"Thanks for the help on the List."

- Joe, in Illinois

thumbs-up
"Fast and great job as always!"

- Judy, in California

thumbs-up
"Thanks for the fix. Nice job."

- Joe, in Illinois

thumbs-up
"Thank you for the very quick response to my request!"

- Judy, in California

thumbs-up
"Thanks for all the work on this."

- Joe, in Illinois

thumbs-up
"Thanks for modifying that report. Nice job."

- Joe, in Illinois

thumbs-up
"We appreciate all your help."

- Beverly, in Arkansas

thumbs-up
"Absolutely the fastest fix in history! Thanks so much."

- Terri, in Maryland

thumbs-up
"Thanks for investigating the city issue."

- Joe, in Illinois

thumbs-up
"Great job! Thanks for adding the new "OTHER" to the permits."

- Joe, in Illinois

thumbs-up
"Lisa, Did a fantastic job! Ben"

- Ben, in Georgia

thumbs-up
"You all are great! Enjoy your weekend Please pass on many more thumbs up you all deserve. Ben Crawford"

- Ben, in Georgia

thumbs-up
"Thanks for the support. Good catch on the Sign Request."

- Joe, in Illinois

thumbs-up
"Thanks, Nice job. And in Admin, can you move this to the Environmental Heath Lookup? It should not be in Building Division."

- Joe, in Illinois

thumbs-up
"Great response time & always great service!"

- Nikki, in Missouri

thumbs-up
"Thanks for the research and the How To info. Nice job."

- Joe, in Illinois

thumbs-up
"Jake has been great! I sent a few requests over together and they are being handled quickly."

- Cynthia, in Ohio

thumbs-up
"Thanks and Keep up the good work."

- Joe, in Illinois

thumbs-up
"As usual great service!"

- William, in Florida

thumbs-up
"Thank you for the quick test. I will delete the rest. Appreciate the help."

- Joe, in Illinois

thumbs-up
"Thank you for the help."

- Kevin, in Kansas

thumbs-up
"Nice Job. Thanks for fixing those 6 fields."

- Joe, in Illinois

thumbs-up
"I appreciate Nestor's prompt response. Thank you!"