Want to see what users across the country think about citizenserve? Read below to see a listing of all unfiltered customer support ratings.
98.5% of citizenserve users give our support team a thumbs up.
"Always cheery always pleasant to work/ communicate with."
- Haily, in The Bahamas
"Summer handled my request very efficiently."
- Trisha, in Minnesota
"Thanks for your help!"
- Amy, in Missouri
"Quick response!! Perfection first time out!!"
- Donna, in Massachusetts
"Summer did a great job of adding the items I needed in this request."
- Trisha, in Minnesota
"Brandon was very quick with my issue."
- Trisha, in Minnesota
"Thank you for time and help with update. Have a great day.."
- Paddy, in Florida
"Thank you Taylor! Your customer service skills are top-notch, always making every interaction smooth and enjoyable. Your commitment to going the extra mile is very appreciated! Thank you!"
- Judy, in California
"I appreciate the quick response regarding this support ticket."
- Garrick, in Arizona
"Thanks for the help"
- Roger, in Iowa
"Handled VERY quickly and Kristian double checked before changes were made. Thank you again!"
- Isabelle, in California
"Thanks Brandy!"
- Eric, in Arizona
"Thank you so much for always the quick results."
- Patsy, in Alabama
"Timely, friendly and thorough!"
- Patrick, in Iowa
"Thank you for your very prompt response to my request!"
- Judy, in California
"Thank you so much for the quick response in solving the problem."
- Patsy, in Alabama
"Quick and so helpful!!"
- Bailey, in Alabama
"Brandon did a great job resolving my request in a timely manner. Thank you! Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Brandon fixed my issue quickly."
- Trisha, in Minnesota
"Brandon fixed my issue quickly."
- Trisha, in Minnesota
"The response said my request was completed; however, I do not see the link I requested. I requested at way to close the permit when I do the final inspection without changing screens. Please call me to discuss. "
- Leo, in Illinois
"very prompt and polite responses."
- Lisa, in Colorado
"Sarah had our request completed within a matter of minutes! Very nice and professional. Thank you!"
- Jamie, in Alabama
"Summer was very prompt with responses. She was very helpful and very professional. Thank you."
- Gregory, in Georgia
"Great job!!!"
- Charlie, in Georgia
"Brandy did a wonderful job and got the work complete."
- Eryk, in Illinois
"Reese was very helpful. He quickly modified the report I needed. Thank you!"
- Wanda, in New York
"fast and thorough"
- Katie, in Minnesota
"Summer always does a great job handling my support requests. Thank you Summer!"
- Planning, in California
"Brandy's willingness to always go above and beyond (setting up a Teams meeting so we can share screens for maximum project clarity) and follow through is always so helpful and appreciated."
- Amy, in Florida
"Summer was fantastic, as always!"
- Sydney, in Iowa
"thanks Reese"
- Cynthia, in South Carolina
"thanks to Reese and Nestor!!"
- Cynthia, in South Carolina
"Lisa's guidance was so helpful in assisting us in an effort to effectively and efficiently address an ongoing issue on our end to provide better service to our stakeholders. Thank you for the guidance, Lisa, and I look forward to implementing this new procdeure."
- Amy, in Florida
"Thank you Reese for meeting with us to discuss the needed modifications to our process. Your ability to understand all of our criteria and required changes is appreciated. Thank you."
- Judy, in California
"Summer did a fantastic job helping out today. My questions were answered in a timely manner and I am very pleased with the result. Thank you for such a great support network."
- Seth, in New York
"Bryan is always very helpful! Thank you Bryan!! :)"
- Michelle, in Ohio
"Kristian was very prompt in starting and completing my request. He was kind and very professional. He did a great job!"
- Monica, in Utah
"Very quick response and set up a report exactly how we needed it!"
- Amanda, in Missouri
"Summer confirmed a solution. Thank you!"
- Mary, in Kansas
"Bryan was efficient and quick with a positive approach. Thank you!"
- Brittney, in South Dakota
"Thanks for the help"
- Jeff, in Iowa
"Brandy is the best! She's always friendly and helpful."
- Megan, in Texas
"Once again I am extremely grateful for Taylor's help and the quick turnaround, as I needed to issue a license quickly for a restaurant owner so they could continue their relationship with a beverage vendor. Thank you so much!"
- Michael, in Massachusetts
"Thank you for the help!! Nice job!! Have a good day!! !!!!!!"
- Joe, in Illinois
"Prompt attention to the request. Summer did wonderful. Thank you!"
- Michele, in South Carolina
"thank you for the super fast response!"
- Chad, in Idaho
"She was efficient and friendly! Just what anyone would want."
- Shirley, in Florida
"This isn't the first time Brandy has helped me. She always goes above and beyond and makes sure all my needs/wants/requests are met! Thumbs up for sure! :)"
- Paige, in Ohio
"April 19, 2024 To Whom This May Concern, I am writing to express my sincere appreciation for the exceptional service provided by Brandy at your establishment. It is with great pleasure that I share my experience with Brandy, who consistently goes above and beyond in her role. Brandy’s efficiency is truly commendable. Not only is she fast in her work, but her accuracy is unparalleled. Every time I have interacted with her, sha has demonstrated a remarkable ability to understand my requests promptly and deliver results that exceed my expectations. Her dedication to ensuring customer satisfaction is evident in every interaction I’ve had with her. Beyond her professional competence, Brandy’s kindness shines through in all her interactions. It’s refreshing to encounter someone who not only excels in their duties but also genuinely cares about the people they serve. Brandy is a true asset to your team; I believe she exemplifies the values of excellent service and professionalism that Citizenserve strives to uphold. Please extend my heartfelt gratitude to Brandy for her consistently providing outstanding service, I look forward to continuing to benefit from her exemplary assistance in the future. Thank you, Diana "
- Diana, in Ohio
"Lisa handled my request very efficiently."
- Trisha, in Minnesota
"Brandon is always great getting what we need done!!"
- Cynthia, in South Carolina
"Daniel is great! Very responsive and takes immediate action to address any issues."
- Izzy, in Illinois
"Brandy did fantastic! She understood what we needed and had it done within minutes. Great work. Thank you."
- Michele, in South Carolina
"Daniel is always polite and quick to help. He does a great job on support!"
- Megan, in Texas
"Thank you very much for resolving this issue so quickly."
- Patsy, in Alabama
"Thank you Sarah."
- Mary, in Kansas
"Ryan is quick and thorough in his responses to my cries for help."
- Amy, in Florida
"Quick and responsive, thank you!"
- Michael, in Massachusetts
"Bryan did a wonderful job, and was responsive with the edits we wanted created."
- Eryk, in Illinois
"The interactions I have had with Bryan have been wonderful! Very quick to resolve issues and provide valuable feedback."
- Dolores, in New York
"quick and good"
- Roger, in Iowa
"Quick turn around, and made adjustments as requested"
- Jeff, in Iowa
"Thank you for taking care of this request so quickly!"
- Judy, in California
"Lisa's Customer Service is amazing! So quick and she easily understands my unique requests!"
- Judy, in California
"Thank you for taking care of this request so quickly!"
- Judy, in California
"I always appreciate the prompt attention to requests."
- Tammy, in Utah
"Brandy thank you for you all help and always willing to help. You're amazing............. Best Regards Paddy"
- Paddy, in Florida
"She recognized the issue and forwarded it the appropriate staff."
- Joe, in Illinois
"Thank you for the quick fix."
- EH&S-SFM Compliance, in Florida
"Always receptive to our questions and finding solutions THANK YOU TO THE TEAM"
- Frances, in Arizona
"Summers response time and action taken was quick and accurate. Thank you Summer!!"
- Planning, in California
"Great job!"
- Ben, in Georgia
"Great job!"
- Ben, in Georgia
"Summer is always quick and thorough in her response to and handling of requests."
- Amy, in Florida
"Thanks Bryan, for tackling a challenging one. Greatly appreciated!"
- Barbara, in Missouri
"Kristian acted promptly on my request. Thanks to him for doing a great job."
- Tess, in Arizona
"Awesome, thank you so much."
- Patsy, in Alabama
"Brand was great a dumbing something down for me to understand...without making me feel stupid."
- Terri, in Maryland
"quick efficient service thanks"
- Amanda, in Georgia
"Thank you Summer! Have a good day."
- Cristi, in New York
"Super quick & did exactly what we wanted. Great job!"
- Eden, in Alabama
"Brandon fixed the trouble ticket issue and went above and beyond to fix any future issues by correcting the fee setup on roofing permits. Thanks Brandon - his good work and expertise are very much appreciated!"
- Debbie, in Minnesota
"Thank you so much for the quick response."
- Patsy, in Alabama
"Summer fixed the problem. Thank you."
- Mary, in Kansas
"This issue was immediately addressed and will be helpful for our department. Thank you"
- Robert, in Florida
"Speedy response time and great communication"
- Eryk, in Illinois
"Great and immediate!"
- Terri, in Maryland
"thank you for the quick response./cdr"
- Christine, in Ohio
"Daniel worked with me through several messages back and forth and found options to meet our report needs! Thank you!"
- Mindy, in Alabama
"I did NOT mean to hit the did bad, you did great and did it so fast! Thank you!"
- Isabelle, in California
"Daniel did a wonderful job and his response time is very quick. It was a pleasure working with him on this request."
- Eryk, in Illinois
"thank you for the quick response. Letter looks great."
- Dora, in Arizona
"Whenever Brandy is working on a ticket that I put in with Citizenserve' s support I know that she will listen to what I am asking. I believe she is a great asset to Citizenserve's team. Not only does she listen to what is being asked but she is quick to get the matter taken care of."
- Stephanie, in California
"Brandy always gives the best customer service, hands down!"
- Michelle, in California
"Brandy always works through our issues quickly and makes sure that we are satisfied with the results before closing requests."
- Cynthia, in Ohio
"I really appreciate supports fast responses times! It really makes things smoother all around. Thank you for all your hard work."
- Jolene, in Minnesota
"Brandon was very efficient with my request."
- Trisha, in Minnesota
"Hi Brandon, Thank you for your time and hard work."
- Paddy, in Florida
"Thank you for help"
- Paddy, in Florida
"Ryan worked with me to complete this task. I had to work with our staff to decide how we wanted to proceed, and Ryan was able to keep the ticket open for me until I had that information. Once I contacted him again, he was able to add the item we needed."
- Izzy, in Illinois
"I was unable to help and passed my level of expertise, Brandon stated he would reach out to help the customer. BIG HELP!!!!!!!! Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!"
- Kim, in Georgia
"Brandy is amazing! Always so helpful whenever we need help with anything. She makes sure she understands the need and requests and then she executes perfectly. We are so grateful."
- Luly, in Florida
"I am completely satisfied with the way our needs are met in a timely manner. The understanding of what I am asking and trying to get fixed is given full attention with 100% satisfaction. THANK YOU TO ALL OF THE TECH SUPPORT WE REACH OUT TO! Frances Marinez"
- Frances, in Arizona
"He was quick to get to my request."
- Brenda, in Utah
"Super-fast response! Thank you!"
- Mark, in Arizona
"Kristian was very efficient with adding my fees."
- Trisha, in Minnesota
"Lucas navigated my request patiently, professionally and in a timely manner."
- Ginny, in Illinois
"Taylor navigated my request patiently, professionally and in a timely manner."
- Ginny, in Illinois
"Nestor navigated my request patiently, professionally and in a timely manner."
- Ginny, in Illinois
"Thanks"
- Kim, in Georgia
"Bryan responded quickly and offered to call someone who was having trouble with the portal. I appreciate his help."
- Jenn, in Iowa
"Summer always handles our requests in a super timely manner and the changes she makes are exactly what we are looking for! Summer rocks!"
- Jenn, in Iowa
"Thank you for your help."
- Patsy, in Alabama
"Summer was very quick in addressing the department's request. Always professional and a pleasure to work with."
- Colleen, in Massachusetts
"Very quick response and addressed the issue right away! Thank you."
- Laura, in Ohio
"Thank you for completing this so quickly."
- Patsy, in Alabama
"Lisa did a great job creating this invoice for me with lots of pieces to it."
- Trisha, in Minnesota
"Extremely kind and gracious. Summer was responsive and got the job done."
- Eryk, in Illinois
"Thank you, this is a huge help!"
- Michael, in Massachusetts
"Very fast response on this ticket. Thank you very much!"
- Megan, in Texas
"Thank You."
- Rick, in Florida
"Summer is always helpful and responsive, thank you!"
- Michael, in Massachusetts
"Thank you for the fast customer service to an urgent matter!"
- Stephanie, in California
"Hi Brandon, thank you for working with me to get the new subtype set up. I really do appreciate you and your time. Thank you for your hard work."
- Paddy, in Florida
"Fast response, provided clear instructions for how to handle this in the future. Thank you!"
- Michael, in Massachusetts
"Thank you for time and help as always. Have a great day!"
- Paddy, in Florida
"Quick response, got the document replaced perfectly, thank you!"
- Michael, in Massachusetts
"Great experience, very helpful!"
- Liliana, in Massachusetts
"Exactly what we needed and very quickly. thanks!"
- Terri, in Maryland
"Thanks for getting that resolved."
- Joe, in Illinois
"KJ responded in a timely manner and addressed my request"
- Brittney, in California
"There are few times in my career where I have encountered someone as skilled, friendly, and helpful as Taylor. To say that Taylor went above and beyond would be a gross understatement: for the past three months we have met weekly so he could not only introduce me to the platform, but also help me work through a major license revision project. Through these meetings, my knowledge of Citizenserve has grown exponentially, such that I am now becoming a resource for my colleagues. Taylor's assistance also reshaped my view of the platform, which started as somewhat apprehensive of the interface, and has really grown into an appreciation of the available (and in some instances underutilized) features. Thank you so much!"
- Michael, in Massachusetts
"Nestor rebounded from the initial response, appreciate the help!"
- Michael, in Massachusetts
"Lisa was great! She provided prompt responses on a matter that was not High Priority."
- Yasmin, in Arizona
"Super fast, exactly what I was looking for, thank you!"
- Michael, in Massachusetts
"Thank you for the prompt processing of my request."
- Judy, in California
"Brandy fixed the fee issue with perfection! She is always super friendly and so great to work with! Thanks Brandy!"
- Debbie, in Minnesota
"The draft may still need some tweaks, but the first effort out of the gate exceeded my expectations."
- Mike, in Missouri
"Summer is always very helpful and gives me exactly what I need. The entire support staff is extremely helpful."
- Sharon, in South Carolina
"Ryan is always very helpful. I am always grateful for his assistance."
- Cherie, in Ohio
"Very quick change! Brandy is always quick to fix us!"
- Terri, in Maryland
"Summer is always quick and helpful! Thank you!"
- Michael, in Massachusetts
"Reese is very knowledgeable and helped me evade a mistake."
- Eryk, in Illinois
"Very responsive !"
- Joe, in Illinois
"worked hard to figure what i needed and he got it done!"
- Stacey, in Arizona
"Thanks for resolving this for us asap. :)"
- Catherine, in California
"Super fast! Thanks!!"
- David, in Iowa
"Just GOOD JOB, and thanks for the promptness..."
- Roger, in Iowa
"Summer was amazing. We had a huge project of updating all of our fees and had a ton of changes. She was so responsive and kept me updated as she was working on our updates. I can't begin to explain how happy I am with how smoothly this huge project went with Summer in charge of it."
- Michelle, in Missouri
"Nestor rocks, got me some last minute metrics I asked for real quick."
- Ryan, in New York
"Kristian was very efficient with my issue."
- Trisha, in Minnesota
"Super fast as always."
- Claudia, in California
"Great job Reese!"
- Lisa, in Colorado
"Bryan is helpful! Thanks for all your hard work."
- Megan, in Texas
"Thank you for your help."
- Patsy, in Alabama
"Thank you for such a quick response."
- Patsy, in Alabama
"Summer did a great job and was quick to fix and respond."
- Eryk, in Illinois
"Summer responded very quickly to my request and was able to complete it for us in a quick turn around."
- Glenn, in Florida
"Summer completed my request very efficiently!"
- Trisha, in Minnesota
"He completed my request very efficiently!"
- Trisha, in Minnesota
"Nice, complete and fast .... as always... keep up the good work."
- Roger, in Iowa
"Bryan was very speedy and got it done in record time."
- Eryk, in Illinois
"Thank you!"
- Melissa, in Alabama
"Brandon was very thorough and kept checking back to ensure it is was exactly the way I wanted it. awesome job."
- Dawn, in Ohio
"fast and amazing as always"
- Dawn, in Ohio
"Taylor is great!"
- Ryan, in New York
"Thank you for the fast response. Thank you for helping with my issue."
- Michelle, in Illinois
"Kristian took care of this in less than 5 minutes. Thanks for the great customer support!!"
- Jimmy, in Georgia
"Super fast response. Kristian is always a great help!"
- Mark, in Arizona
"I have worked with Daniel for several years, always kind and goes the extra mile to help. Thank you, Daniel!"
- LeeAnn, in Florida
"Brandon was very helpful and did a great job setting us up on the portal"
- Eryk, in Illinois
"Brandon did a fantastic job."
- Eryk, in Illinois
"Brandy resolved the issue quickly."
- Eric, in Florida
"Thank you for processing my request so quickly! Thanks! Judy"
- Judy, in California
"Works great! Thank you"
- John, in California
"The wrong permit access was added. I requested the applicant have access to the permit they are already on (ENG1n-0001nn). The applicant was given access to ENG1n-0000nn instead."
- John, in California
"Thanks for the help Ignore my msg about sending it to Eryk. Joe"
- Joe, in Illinois
"Summer went above and beyond for this ticket. She perfected all of the Residential Temp and Final Certificate of Occupancy templates and then created new templates for all the Commercial CO's! She will ask questions and double check her work and it definitely shows - perfection at its finest. Thanks Summer!!"
- Debbie, in Minnesota
"The export function icon is no longer available so how can I verify the columns were added to the export."
- Joe, in Illinois
"The export to excel is still missing. Please assign a high priority since the export function on all reports is critical to our business."
- Joe, in Illinois
"Brandy is always fast and accurate in responding to our requests. Thank you, Brandy!"
- Sydney, in Iowa
"Thank you Brandy!"
- Lisa, in Colorado
"Job was done quickly and accurately."
- Eryk, in Illinois
"We appreciate all your help."
- Beverly, in Arkansas
"Summer took this trouble and fixed it lickety-split! So fast and efficient - much appreciated!!"
- Debbie, in Minnesota
"So glad the answer came fast."
- Terri, in Maryland
"Super fast, exactly what I needed, thank you!"
- Michael, in Massachusetts
"Brandy was very quick with resolving my issue!"
- Trisha, in Minnesota
"Brandy fixed our issue. Thank you!"
- Mary, in Kansas
"Great job and very quick response times."
- Eryk, in Illinois
"Brandon was very helpful, quick to respond and solved our problem."
- Izzy, in Illinois
"THANK YOU THANK YOU THANK YOU THANK YOU THANK FOR ALL YOUR TIME AND HELP WITH ALL MY PROJECTS"
- Paddy, in Florida
"Thanks for the help!"
- David, in Iowa
"Hi Summer, you are my hero today thank you very much for all your help. Keep up the good work. Paddy,"
- Paddy, in Florida
"Closed request before completing it."
- Michael, in Massachusetts
"Thank you for correcting this so fast."
- Patsy, in Alabama
"Bryan was quick and efficient! Everyone on the support team is extremely helpful and I appreciate it very much!"
- Jamie, in Alabama
"It was a simple request, but what a super quick response!!! Great job!"
- Eden, in Alabama
"Kristian we a wonderful help. This was a particular issue that took a lot of time and he was so patient and helpful. I am very please with his level of attention and service. He's great!"
- Meredith, in Alabama
"Bryan fixed the problem super-fast and it's much appreciated!"
- Debbie, in Minnesota
"Bryan completed what I asked quickly and efficiently."
- Heather, in South Carolina
"I was happy that the issue was resolved quickly by Summer."
- Garrick, in Arizona
"Summer is friendly, efficient and completes my requested tasks with accuracy and promtness!"
- Jill, in Utah
"Thank you for taking care of our request so quickly! We appreciate the excellent customer service."
- Judy, in California
"Summer provided me with a simple solution when I wasn't able to save documents. She is always patient, kind and appreciated! Nancy Yoakum City of Merriam KS"
- Nancy, in Kansas
"Summer is always very responsive and gets what I need done very quickly and correctly."
- Krista, in South Carolina
"Summer responded quickly and provided a fix while the issue is being worked on. Summer is always very professional and pleasant to work with."
- Colleen, in Massachusetts
"Bryan solved my issue very efficiently."
- Trisha, in Minnesota
"Thanks for deleting that report."
- Joe, in Illinois
"Brandy has done quite a few support requests for me and she is always so helpful and quick to accomplish whatever I am asking of her, and she is such a cheerful person! I really appreciate her promptness and professionalism!!"
- Jill, in Utah
"Thank you so much for the quick response."
- Patsy, in Alabama
"Daniel did a fantastic job. Very patient and very quick to respond 10/10"
- Eryk, in Illinois
"Quick and effective, thank you!"
- Michael, in Massachusetts
"Summer is always quick to respond and find solutions to the tickets. And always (always) so pleasant! So very much appreciated!"
- Debbie, in Minnesota
"Bryan was prompt and accurate. MUCH APPRECIATED!"
- Naomi, in Florida
"Taylor helped to explain the process and make sense of the issue that was happening - super helpful ... and much appreciated!"
- Debbie, in Minnesota
"Sarah made some major changes for one of our license types. It all looks great. Thank you."
- Mary, in Kansas
"Brandy was very helpful in answering my questions and her response time was very fast."
- Josh, in California
"So fast and efficient! Thank you so much!!"
- Dralynn, in Florida
"Quick and accurate report created, thank you!"
- Michael, in Massachusetts
"Very responsive, great customer service!"
- Izzy, in Illinois
"Daniel was very helpful, response, and was able to solve the problem. He checked in to make sure things were working and then fixed the rest of the errors!"
- Izzy, in Illinois
"great job - very quick."
- Code, in Ohio
"Brandy thank you - I can always depend on you - you're the best!"
- Daneen, in Missouri
"Brandy was very helpful and a pleasure to work with."
- Stephanie, in California
"As always, Brandy provided great customer service!"
- Joshua, in Arizona
"Summer is always very professional and timely on her replies. I never worry about receiving incorrect information on my request."
- Lisa, in Colorado
"Thank you and it works great! Love that merge option. Helps us to clean up out database of contacts."
- Barbara, in Missouri
"it works, thank you"
- Stacy, in Minnesota
"Thank you for the quick response."
- Kimberly, in Utah
"Bryan was able to provide the answers we needed and in a timely manner."
- Eric, in Florida
"Response and action were really fast and accurate! Thank you!"
- Nathan, in Kansas
"Taylor has done a great job with a timely response."
- Reginald, in Ohio
"Sarah was awesome in helping resolve the issue we had. Even though the resolution that was presented did not work for our needs, she was very knowledgeable, friendly, and took the time to thoroughly explain our options. I enjoyed working and talking to her."
- Eric, in Florida
"Sarah was awesome. We talked about the options that we had to accomplish the request and although we decided in the end not to use those options, she was very knowledgeable and courteous! Thanks Sarah!"
- Eric, in Florida
"Ryan did an amazing job!"
- Angela, in Alabama
"Quick and helpful, thank you!"
- Michael, in Massachusetts
"Sarah is so nice to work with. She always understands or clarifies details of what I am needing and makes it happen. She makes the liquor license renewal process so much easier to handle."
- Jill, in Missouri
"Awesome job, and exactly what I requested. Thanks !"
- Robert, in Alabama
"Sarah completed my report request very efficiently."
- Trisha, in Minnesota
"GOOD JOB AND THANK YOU FOR HELP :)"
- Paddy, in Florida
"This update where the single payment for multiple permits can be divided by different departments is going to be so helpful for our customers! Thanks so much for making this happen! :-)"
- Mindy, in Alabama
"He was great and so fast! We are a little late in responding to him, so that's on us."
- Terri, in Maryland
"Summer is always prompt and very helpful!"
- Michelle, in Florida
"Hi! I can't express enough how much the techs at CitizenServe rock! They've helped us to shape CitizenServe to work for us and this very busy office. They are very appreciated here! Cleveland Heights Building Department"
- Lynn, in Ohio
"Bryan was very efficient with my request."
- Trisha, in Minnesota
"Great work and speedy response time."
- Eryk, in Illinois
"He was awesome, very knowledgeable and helpful."
- Hattie, in Texas
"Brandy is always so helpful and quick to respond. I know when she replies to a request it will be taken care of in a timely manner and she is always so helpful and friendly."
- Sally, in Alabama
"Super fast -and with perfection - it's much appreciated! :)"
- Debbie, in Minnesota
"Thanks for getting us out of www5 and onto www7. That cured the bad response time."
- Joe, in Illinois
"Brandy took the extra time to make the adjustments on the inspection card. It's PERFECT. I appreciate her efforts and good work. So awesome! :)"
- Debbie, in Minnesota
"had the answer fast!"
- Roger, in Iowa
"Brandy was more than helpful and replied quickly. THANK YOU!"
- Norma, in Arizona
"I appreciate the through quick manner in addressing my support request."
- Kimberly, in Utah
"Thank you so much. You were very helpful and extremely fast!!"
- Dralynn, in Florida
"Brandy was awesome with my request!"
- Trisha, in Minnesota
"Brandy is always wicked helpful and thorough in her responses, which is incredibly helpful and appreciated."
- Amy, in Florida
"Feedback was addressed quickly"
- Nathan, in Kansas
"Thanks for fixing those drop downs. Nice job."
- Joe, in Illinois
"Quick response and service!"
- Ernie, in Kansas
"Lucas was super responsive and helped me quickly put together a mass email, which was a huge help. Thank you!"
- Michael, in Massachusetts
"Brandon did a great job and was very quick to respond"
- Eryk, in Illinois
"Thanks for checking."
- Joe, in Illinois
"Taylor was very responsive, and he let me know he was working on finding a solution to my problem. He was able to find the issue and correct it."
- Izzy, in Illinois
"Daniel went above and beyond to complete this ticket - it was done perfectly. His expertise and patience are very much appreciated!"
- Debbie, in Minnesota
"Awesome job with getting this request completed."
- Tammy, in Utah
"Kristian was quick to resolve my issue."
- Trisha, in Minnesota
"Daniel is very helpful. Today he suggested a good solution when the system could not accommodate a request I made. I appreciate hearing ideas or best practices instead of a simple "no, we can't do that!""
- Megan, in Texas
"Thank you so much Sarah for helping us with this very urgent request. We really appreciate that you were able to find a solution to our temporary problem. Thank you!"
- Judy, in California
"Kristian did great!"
- Cody, in Missouri
"Super quick and helpful!!"
- David, in Iowa
"Thanks for putting that code in for the Non-Billable if checked, to be the override of fees if checked on the BL Renewal, Late notice and the List report."
- Joe, in Illinois
"you added one word... good job.. :) but it is a very important word.."
- Roger, in Iowa
"Super fast fix Kristian. Thank you so much!"
- Barbara, in Missouri
"Hi Lucas, Thak you again for all your help! Always appreciated your help!"
- Paddy, in Florida
"Great job and did it very quickly. Thanks Taylor"
- Eryk, in Illinois
"Great job. Thank you again."
- Joe, in Illinois
"HI Tayor thank you for your help!"
- Paddy, in Florida
"Kristian did a great job with my request."
- Trisha, in Minnesota
"Thanks Lucas for quickly addressing my request and modification to my original request!"
- Bryan, in Kansas
"Daniel did a great job creating the report. He did it in a very timely manner and was sure to be detailed. Thanks again."
- Eryk, in Illinois
"Summer has been great in helping us to implement certain items we've needed. we give her 10 Thumbs up!!!"
- Gladys, in Florida
"thank you - we mailed the corrected invoices yesterday."
- Christine, in Ohio
"Thanks Brandon for your quick help and fix on this issue!!"
- Brenda, in Colorado
"Very happy about having this issue fixed. Kristian is friendly and professional."
- Jamie, in Alabama
"Very responsive."
- Patricia, in Arizona
"Taylor is super helpful and very responsive!"
- Brittney, in California
"Bryan was great and very helpful!"
- Jennifer, in Massachusetts
"Thank you Bryan! It was an error on my part that was the issue."
- Yasmin, in Arizona
"Thanks for getting that subtype removed from the OTC and dropdowns on rpts."
- Joe, in Illinois
"thank you -"
- Christine, in Ohio
"As always Reese was a tremendous help!"
- Lisa, in Colorado
"Hi Summer, thank you for your time and help and always willing to help make the workflow process easier."
- Paddy, in Florida
"Thank you for the quick response in helping our contractor."
- Patsy, in Alabama
"Thanks, Reese! Super fast work!"
- Jeremy, in Arizona
"Issue was resolved in a timely manner."
- Tammy, in Utah
"KJ completed my request very quickly."
- Trisha, in Minnesota
"Summer is so efficient - thanks for being so quick to help out!"
- Debbie, in Minnesota
"Summer fixed the fee issue super quick and perfectly. Her work is very much appreciated!"
- Debbie, in Minnesota
"Brandy is always quick to respond, helpful, and friendly!"
- Megan, in Texas
"Thank you Brandy. Thanks for sending this as an e-mail. Sometimes I have a hard time trying to figure out how to get to the screen with the up and down thumbs. :} Cristi"
- Cristi, in New York
"Brandy made the changes I requested very quickly."
- Trisha, in Minnesota
"Thank you Daniel for your great customer service!! Was able to adjust a report exactly how I wanted it."
- Joshua, in Arizona
"He was very helpful and quickly resolved my issue."
- Angie, in Pennsylvania
"Nice job. Thanks for the report changes."
- Joe, in Illinois
"As always, Summer is super helpful! I always appreciate the friendliness!"
- Michelle, in Missouri
"As always, Brandy completed my request quickly and efficiently."
- Trisha, in Minnesota
"Brandy is always quick and thorough handling support requests. Always a joy."
- Matthew, in Massachusetts
"Ryan rules! Super helpful getting this report together so quickly for me."
- Jesse, in Massachusetts
"Kristian was very efficient in completing this request for me."
- Trisha, in Minnesota
"Super fast - thanks Brandon!!"
- Debbie, in Minnesota
"Brandon completed my request very quickly."
- Trisha, in Minnesota
"Summer does such a great job on keeping me posted on the progress of the ticket - she is top notch and I appreciate her good work immensely!"
- Debbie, in Minnesota
"Summer is always super helpful and detail oriented. She does a great job. :)"
- Sydney, in Iowa
"Thank you for your quick response and resolving the issue quickly!"
- Sarah, in Pennsylvania
"Thank you Sarah!"
- Mary, in Kansas
"Thank you Taylor for the quick fix regarding the time stamp issue!"
- Michael, in California
"Thanks, Taylor! Great job!"
- Jeremy, in Arizona
"Thanks, Lisa!"
- Jeremy, in Arizona
"Thanks, Lisa! Great job!"
- Jeremy, in Arizona
"perfect! thank you."
- Leticia, in California
"Quick response time"
- Eryk, in Illinois
"Thanks for the nice job in updating that report."
- Joe, in Illinois
"Thank you for the fix."
- Joe, in Illinois
"Love Summer, she is always so helpful and quick to get what ever task we need doing done. And Bryan is the same."
- Cynthia, in South Carolina
"Nice job and great response. Report looks good. Thanks."
- Joe, in Illinois
"Thank you for the quick response"
- Ryan, in Missouri
"Nice job. Thanks"
- Joe, in Illinois
"Great team!"
- Mark, in Ohio
"5 thumbs up Thank you so much for helping me"
- Dawna, in Georgia
"Great service as always!"
- Trisha, in Minnesota
"She's always a professional and a great help!"
- Mark, in Ohio
"quick and efficient"
- Natalie, in Minnesota
"Thank you!"
- Mary, in Kansas
"Great job in solving a financial issue for us in a timely manner."
- Terri, in Maryland
"Resolved my request quickly."
- Trisha, in Minnesota
"he is so helpful, great communication."
- Dawn, in Ohio
"clear and complete.."
- Roger, in Iowa
"So fast and helpful"
- Dawn, in Ohio
"great job"
- Dawna, in Georgia
"Citizenserve has the most amazing customer support, especially Syama. There are times when I need something urgently done, and I really appreciate all that he does to help me help our City staff with their work projects!"
- Judy, in California
"3 thumbs up..... thank you"
- Dawna, in Georgia
"Summer was very helpful and completed the request completely."
- Patrick, in California
"Taylor clearly explained how our new email templates work. Thanks Taylor!"
- Eric, in Florida
"Summer Did great! Great resource for getting this accomplished fast."
- Cody, in Missouri
"She fixed my issue in minutes."
- Trisha, in Minnesota
"Summer is always super responsive and great help to us at the City of Revere!"
- Nick, in Massachusetts
"great job"
- Dawna, in Georgia
"Kristian is always helpful and quick to assist in completing the request."
- Mark, in Arizona
"Awesome job, I appreciate the quick turnaround!"
- Patsy, in Alabama
"thank you very much for your help"
- Dawna, in Georgia
"Thank you for the very quick response to my questions."
- Judy, in California
"As always, took care of the issue right away. Responded immediately."
- Amanda, in Missouri
"Super fast! Thanks Summer!"
- Mark, in Arizona
"Thanks for your help"
- Dawna, in Georgia
"Very informative and explained to me so that i could get a better understanding of the system. Thanks again"
- Dawna, in Georgia
"Daniel worked through the issues we needed to be corrected and communicated effectively. Thanks Daniel."
- Eric, in Florida
"Summer did a wonderful job explaining our issues to me and finding a quick solution."
- Brenna, in Missouri
"Even though it wasn't the answer I was hoping for, Daniel explained to me in a very professional way the reason why something could not be done. Thank you for excellent customer service! :-)"
- Mindy, in Alabama
"Thank you for the addition to the dockets reports."
- Joe, in Illinois
"Thanks again for all your help."
- Joe, in Illinois
"Nice job correcting that report. Thanks."
- Joe, in Illinois
"OK Thanks"
- Joe, in Illinois
"Ryan quickly resolved my request and also helped out on another request in a timely manner. He is always responsive and came up with a good solution. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Request was completed quicker than I was expecting as I didn't request a rush. Appreciate all you do. Thanks!!"
- Thomas, in Colorado
"Thanks for the info."
- Joe, in Illinois
"Buddy has been amazing!! Not only did he take the mess we gave him and create what we needed; he remained calm with us after we threw a bunch of changes in and was able to interpret all of it. The portal is working exactly as Lisa needs it to. Thanks so much!"
- Terri, in Maryland
"Thank you so much for your help with this yearly project! You are amazing!"
- Judy, in California
"I think you are passing up on a nice enhancement for the future to assist many municipalities like ours who do a lot of Multi-family Complexes. You could have a Special Add function for what I described. Thanks for trying."
- Joe, in Illinois
"Thanks for the help."
- Joe, in Illinois
"Summer was quick to respond to my request and to find and implement a solution. Really appreciate her help!!"
- Beth, in Pennsylvania
"Thank you for the fast response to my request!"
- Judy, in California
"Daniel, Your help with this project was amazing, and thank you for taking the time to read thru my long explanations... and understanding what I was trying to say. Thank you for taking care of this request so quickly!"
- Judy, in California
"Thank you for the quick response and work on my requests!"
- Judy, in California
"Fantastic. Exceedingly helpful and thorough. Very much appreciate Buddy's work."
- Matthew, in Massachusetts
"I don't recall seeing any notification of that change, but I will yield to your memory. Thanks."
- Joe, in Illinois
"This adjustment was very beneficial for us and time sensitive. thank you."
- Robert, in Florida
"Thanks for the help."
- Joe, in Illinois
"Good response time, helpful in answering what could be done. Thank you, Brandy!"
- Angie, in South Carolina
"Thanks"
- Joe, in Illinois
"Thanks for resetting her."
- Joe, in Illinois
"Daniel did a great job on this! I was not sure if what I was requesting was even possible and he had it completed on the same day."
- Cynthia, in Ohio
"Ellen was great(As always) super quick repsonse"
- Dawn, in Ohio
"Thanks for fixing the screen that displays all the addresses."
- Joe, in Illinois
"Thanks for your help on the customer pop ups issue."
- Joe, in Illinois
"Summer is always super helpful. great to work with."
- Dawn, in Ohio
"Kristian was fast and accurate!"
- Albert, in California
"Thanks for the help on Kyle's pswd."
- Joe, in Illinois
"Summer did an amazing job walking me through a payment issue that I had no clue on how to fix. She directed me from beginning to end and who to contact to make the correction. Summer has been an amazing asset to Citizen Serve and we appreciate all of her work!!"
- EJ, in Missouri
"Thank you so much for your help on this request. It saved much staff time. Thanks!"
- Judy, in California
"Lisa was amazing as always! Thank you for the very quick response to my request. : )"
- Judy, in California
"Thank you"
- Mary, in Kansas
"Thanks for removing that fee for CB's."
- Joe, in Illinois
"Nestor was very helpful and worked well to solve the problem."
- Michael, in Utah
"Thank you so much!"
- Shana, in Alabama
"Kristian did a great job and quickly too!"
- Colleen, in Massachusetts
"Thank you for the amazing quick response to my request!"
- Judy, in California
"Super fast and responsive, resolved my issue quickly, thank you!"
- Code Enforcement, in California
"Great tech help"
- George, in Alabama
"Brandy did an excellent job not only providing written information for my request, but kindly took the time to call and provide an additional option for searching for the information I requested. Kindly, Nancy"
- Nancy, in Kansas
"Thank you for the prompt help!"
- Stephanie, in California
"Brandy was great to work with. She did a great job in solving the issues."
- Michael, in Utah
"Great to work with and was able to help fix my problem!"
- Stephanie, in California
"great job thanks so much"
- Scott, in North Carolina
"Excellent job!"
- Deborah, in Florida
"Thank you for the very prompt response to my request!"
- Judy, in California
"Thank-you, you were excellent!!!!"
- Deborah, in Florida
"As I view my request it has yet to be done!"
- Deborah, in Florida
"Sarah helped me with my requests she was efficient and knowledgeable about my issues. Thank you Sarah"
- Lynn, in Georgia
"I see that it is now correct Thanks"
- Paul, in California
"Thank you so much for taking care of this so quickly!"
- Judy, in California
"thanks for the help"
- Joe, in Illinois
"Great job, Summer!!!"
- Cynthia, in Ohio
"Daniel wowed me with how quickly he responded and addressed my needs. Two thumbs up :)"
- CSG, in California
"Ellen always is on top of these things and gets whatever the request may be, done quickly. You are very lucky to have her on your team."
- Nancy, in Ohio
"Lucas did a great job figuring out what I was afraid would be a complicated request. THANK YOU"
- Cynthia, in Ohio
"Thanks for clarifying that."
- Joe, in Illinois
"Great Job, thanks for adding that field."
- Joe, in Illinois
"Thank you!"
- Margaret, in Colorado
"thank you soooo much!"
- Ruth, in Florida
"It is always a pleasure to have Julie on the case....."
- Shayne, in Florida
"Good job!"
- Deborah, in Florida
"I can't thank Buddy enough for coming to my rescue on this. Thanks for the help and glad you are available. Best communication ever."
- Joe, in Illinois
"Thanks for fixing the ME types issued and exp. dates."
- Joe, in Illinois
"GOOD JOB"
- Scott, in North Carolina
"Buddy is always an top of answering requests in a timely manner"
- Steve, in Florida
"Thanks for the mods to that permit typ. Nice job."
- Joe, in Illinois
"Thank you!"
- Stephanie, in California
"Summer was great with this problem."
- Cynthia, in Ohio
"Thanks for fixing the Food Inspection Report. Nice job."
- Joe, in Illinois
"Thanks for fixing the Food Inspection report. Nice Job."
- Joe, in Illinois
"Lisa did a great job, Thank you!"
- Roy, in Florida
"Thanks for informing me of Portfolio Pdfs. I will let the staff be aware of this."
- Joe, in Illinois
"Thanks for fixing that report - Nice Job."
- Joe, in Illinois
"Ryan response time was amazing."
- Mike, in Florida
"We've been so impressed with CitizenServe Support! Thank you :)"
- Brenda, in Minnesota
"Sarah was very quick and efficient in getting the items I needed."
- Permit, in Idaho
"Thank you very much for that city replacement option. Nice job"
- Joe, in Illinois
"Thank you Lucas for such a prompt response, it was greatly appreciated!! My report is now complete. Have a good day! Marian Kane City of Industry City Hall"
- Marian, in California
"Thanks for the final cleanup."
- Joe, in Illinois
"Thanks that's just what I needed to know. I'll pass this on to other folks that have this need."
- Robert, in Georgia
"Thank you."
- Joe, in Illinois
"Thanks for checking."
- Joe, in Illinois
"Thank you Brandy. I have been so scattered these past two weeks training my replacement and tidying up loose ends here. Thanks for picking this up and running with it. I really enjoy working with you."
- Bridget, in Ohio
"Thanks for being so patient with us."
- Terri, in Maryland
"Great-thank you!"
- Mary, in Kansas
"Nestor always does a fantastic job addressing the requests sent to him, always professional and helpful."
- Colleen, in Massachusetts
"Great job and fast turnaround. Another 0ne and done. Thanks"
- Joe, in Illinois
"Nice info, thanks for the education."
- Joe, in Illinois
"Can you add the Delinquent as an activity type?"
- Brenda, in Missouri
"Julie created a Report to allow us to generate and pull data that we require. I Thank You, Julie!"
- Lori L., in Georgia
"Very quick response in handling what we ask for"
- Larry, in Texas
"Thanks for adding those additional columns!"
- George, in New York
"Thank yo so much for the help with the unlocks. Nice Job."
- Joe, in Illinois
"Thanks for fixing the Reports recipients issue. Nice Job."
- Joe, in Illinois
"Thank you so much for resolving this issue for us!"
- Judy, in California
"great job! fast and accurate."
- Scott, in North Carolina
"Ellen's the best"
- Roy, in Florida
"I appreciate Taylor's help and the instructions I need to actually run the letters. I have asked him another question and I hope he is able to respond this morning."
- Amy, in Missouri
"Thank you for the mods."
- Joe, in Illinois
"Always a pleasure to work with and gets the job done !"
- Donna, in Massachusetts
"You rock!!!"
- Angie, in South Carolina
"Your staff is always prompt with our requests & we appreciate all of you and your hard work!"
- Beverly, in Arkansas
"Thanks for the help on that report."
- Joe, in Illinois
"Thanks for the total lines."
- Joe, in Illinois
"Thank you for the de-activation of Valeria username."
- Joe, in Illinois
"Just a Thanks again."
- Joe, in Illinois
"Thanks, nice job"
- Joe, in Illinois
"Perfect! Thank you Sarah!"
- Mary, in Kansas
"This is great! Thank you Sarah!"
- Mary, in Kansas
"I'm locked out once more"
- Phillip, in Massachusetts
"Lucas, thanks for helping us get this process started!"
- Bryan, in Kansas
"Thanks for fixing that error message on those 2 reports."
- Joe, in Illinois
"Excellent service, fast and efficient."
- Code, in Florida
"Reese, thank you so much for your assistance! We made our finance department happy, for once thanks to you :) Hope to work with you again :) ~Halene"
- Halene, in Kansas
"Thank you for taking care of this so quickly. I really appreciate the immediate response to my support request!"
- Judy, in California
"Thanks for the mod to the report."
- Joe, in Illinois
"Thank you for the help."
- Joe, in Illinois
"Great job & quick - appreciate it!"
- Richard A., in Missouri
"Thanks for the fix. Nice work."
- Joe, in Illinois
"Thank you for the very quick response to my questions."
- Judy, in California
"Great, very fast solution to my request as always! Thank you!"
- Judy, in California
"Great job on fixing that issue. Thanks again for the early support today."
- Joe, in Illinois
"Great job done quickly - never disappointed!"
- Richard A., in Missouri
"Thanks for checking in this."
- Joe, in Illinois
"Nice Job. Thanks"
- Joe, in Illinois
"Thank you for the fix. Nice work."
- Joe, in Illinois
"Reese is very knowledgeable about all of our processes in Citizenserve. He is very helpful and I appreciate all of the work that he does, and its always done so quickly and efficiently! Thank you!!!"
- Judy, in California
"Thanks for the help."
- Lee, in Georgia
"Sarah did an awesome job. She took something very complicated and made it work for us! Thank you!"
- Mindy, in Alabama
"The customer followed your directives in were able to open the document thank you for your help"
- Ronnie, in Missouri
"Awesome job with this, Ryan! You are amazing. Have a great weekend!"
- Code, in Florida
"Bryan did a great job helping solve a problem, re-setting a permit and educating me what field information was pulling from. His patience is much appreciated. Kindly, Nancy City of Merriam"
- Nancy, in Kansas
"Excellent work! Thank you"
- Salvatore, in New York
"Lucas was quick to respond! Thanks!"
- Maureen, in Georgia
"Thanks for the fix."
- Joe, in Illinois
"Well, it said it sent the replies, if you did not receive any blanks or duplicate messages, then I guess it is a faulty message on the sender side."
- Joe, in Illinois
"Brandy is awesome, as usual! Very fast response. Thanks!"
- Jeremy, in Arizona
"Very fast response time. Thank you, Daniel!"
- Code, in Florida
"all CS crew; outstanding;"
- Deborah, in North Carolina
"Thank you Daniel!"
- Mary, in Kansas
"Thank you for the very quick response to my request!"
- Judy, in California
"Thanks"
- Joe, in Illinois
"Thank you for the extremely quick resolution to my request."
- Judy, in California
"Thank you for all of your amazing work on this project. Great job!"
- Judy, in California
"This request should not be closed. The problem was only partially fixed. The report still reflects more that Plan Review and Permit Issuance fees."
- Paul, in California
"As always, Daniel did great!"
- Mary, in Kansas
"Brandy! You are always my hero! Thank you so much for your time and efforts in correcting our problems! I will be hoping to work with YOU again in the future! ~Halene"
- Halene, in Kansas
"Thanks for your effort."
- Joe, in Illinois
"Daniel was very professional and friendly throughout the process! He was very willing to assist and was not afraid to ask for clarification if something did not make sense. He was very patient and understanding! A pleasure to work with!"
- Nayeli, in Arizona
"Thanks for reading my How To and verifying that that works."
- Joe, in Illinois
"Thanks for the additional column. Nice job."
- Joe, in Illinois
"Great Job!"
- Pascual, in Massachusetts
"The request was not completed."
- Permit, in Idaho
"Thanks, nice fix."
- Joe, in Illinois
"Thank you for that fix."
- Joe, in Illinois
"Thanks for the quick fix to a report with an incorrect date recording on the documents tabs."
- Christine, in Ohio
"He did great!"
- Cheryl, in Colorado
"Thanks for your help today and taking care of my request very quickly."
- Kent, in South Carolina
"Ryan was very responsive and address my requests on a timely manner."
- Finance, in California
"looks good on our side. i have not tested the portal view yet. but thank you for the prompt attention."
- Christine, in Ohio
"Somehow a previous support center request got mixed in with the request I sent today. My request today is #175363. But I got a reply from Sarah to a prior request which had been resolved already, #175394. I still need an answer to my request #175363, please, regarding scheduling inspections for rental licenses when the status of the license is not "Waiting for Inspection". Thank you."
- Cheryl, in Iowa
"Syama did a great job in addressing this issue."
- Albert, in California
"Thanks for the research and efforts. Nice job"
- Joe, in Illinois
"We now have our 2022 invoice and are working on the processing from our end. thank you."
- Christine, in Ohio
"It works! Thank you!"
- Mary, in Kansas
"I hope everything is working normally now. Thank you Jake!"
- Halene, in Kansas
"Thank you for the great job! I really appreciate that you could do my request so quickly!"
- Judy, in California
"Thank you . And I appreciate it getting done in a 1 and done scenario."
- Joe, in Illinois
"Thanks, good job. A 1 and Done."
- Joe, in Illinois
"Great job as always!"
- Judy, in California
"Julie added the code quickly and accurately - perfect work!"
- Beth, in Pennsylvania
"Thanks for the mod to that report. Nice Job."
- Joe, in Illinois
"Thank you for the explanation."
- Joe, in Illinois
"Thanks for the report information."
- Joe, in Illinois
"Thanks for your help, Lucas. You always do a great job!"
- Jeremy, in Arizona
"Great, quick response time!"
- Terri, in Maryland
"Truly a lifesaver!"
- Terri, in Maryland
"Thanks for taking the time out to answer my question on the Mac OS X Portal issue."
- Joe, in Illinois
"Thanks for your help."
- Joe, in Illinois
"Nice job not only did he add the missing sub type but found others that were missing and added those. Thanks for going that extra mile. Nice response time too."
- Joe, in Illinois
"Thanks for answering the question."
- Joe, in Illinois
"Good work."
- Timothy, in Missouri
"I enjoyed working with Ellen. She answered my questions in a reasonable amount of time. Beth Harper"
- Beth, in Missouri
"Sarah was fantastic, as always. She got my work ticket completed right away and correct the first time. Thanks, Sarah!"
- Jeremy, in Arizona
"Thanks for the reset on the server."
- Joe, in Illinois
"Thanks for the quick fix on that bug. Nice job."
- Joe, in Illinois
"Same day results was important for this request and that was accomplished! Great job again by the Citizenserve Team."
- Roger, in Iowa
"Nestor made the requested edit as requested and very quickly, much appreciated."
- Colleen, in Massachusetts
"Very quick response. I don't have confirmation yet if it works but if it doesn't I will reach back."
- Michelle, in Ohio
"Thanks for the great job on this report. Perfect."
- Joe, in Illinois
"Too Bad this can't happen. But it is what it is. Thanks for looking into it."
- Joe, in Illinois
"Good job, Thank you."
- Roy, in Florida
"thank you"
- Roderick, in California
"Thanks for the information. I will pass it on."
- Joe, in Illinois
"Nice Job! Thanks for all the changes."
- Joe, in Illinois
"Thanks Ellen, Nice Job. And again, your support is appreciated."
- Joe, in Illinois
"Nice Job. Fast turn-around. Thanks so much. Great service."
- Joe, in Illinois
"Thank you for the quick response and fix!!"
- Sharon, in Florida
"Thanks for making sure the old CL won't be impacted by the change. Nice job."
- Joe, in Illinois
"Thank you for the very quick turn around on my request; Great Job!"
- Judy, in California
"This ticket was closed and the problem still exists."
- Cortney, in Missouri
"Buddy did an awesome job creating this new report. I had many different variables that I needed. He even called and clarified information with me. He really went above and beyond and I appreciate it!"
- Mindy, in Alabama
"Ryan, did an excellent job in making the requested edits, very professional and easy to work with."
- Colleen, in Massachusetts
"Diego did a good job, he was happy to handle much of the issue and explanation by phone which saved a lot of time in understanding and resolving the issue."
- Cynthia, in Ohio
"Nice Job in cleaning up that report. Thanks again."
- Joe, in Illinois
"Fastest tech in the west!"
- Terri, in Maryland
"Nestor did a great job on this request. It was complicated and he stayed with it until we had a resolution."
- Cynthia, in Ohio
"Nice job on flipping the check box to a Yes/No option. This will help the external customers using phone to see each line of importance."
- Joe, in Illinois
"Thank you for modifying those Delinquent reports. Nice Job and thanks for your support."
- Joe, in Illinois
"Thank you!"
- Sidney, in Arkansas
"I appreciate the work to figure out the issues. It would be nice if when this happens a faster message could get to our Internal and Portal users instead the spinning arrows. Just a thought."
- Joe, in Illinois
"Nice find. Thanks for the quick response."
- Joe, in Illinois
"The request was taken care of very quickly! Thanks Lucas!!"
- Sofia, in Arizona
"Thanks for the explanation."
- Joe, in Illinois
"Taylor was very helpful and did an excellent job in making the requested edits, great to work with Taylor"
- Colleen, in Massachusetts
"Taylor did a fantastic job in helping with requested edits, very professional to work with!"
- Colleen, in Massachusetts
"Lucas was great to work with and was able to achieve the task given. I am very appreciative of his assistance."
- Stephanie, in California
"Taylor did a great job with the requested edits and did them in a timely fashion as well, very much appreciated!"
- Colleen, in Massachusetts
"Jaren is always a pleasure to work with and is able to come up with a timely solution."
- Stephanie, in California
"Fantastic job in building this report. Nice work and nice turn-around. Thank you for you super help."
- Joe, in Illinois
"Thanks for the Mods. Nice Job."
- Joe, in Illinois
"Thanks for the research. Nice Job."
- Joe, in Illinois
"Jaren did great!"
- Jeremy, in Minnesota
"Patience of a Saint with me!!!"
- Terri, in Maryland
"Thanks for the fix. Nice Job."
- Joe, in Illinois
"Jaren was quick and took care of the issue!!"
- Sofia, in Arizona
"Fabulous Job. Thank you so much."
- Joe, in Illinois
"Thank you again for your quick response!!"
- Sharon, in Florida
"Provided exactly what I needed. Thanks for the help!"
- David, in Iowa
"Thank you very much for your help in getting this out so quickly."
- Sharon, in Florida
"Daniel went above and beyond to assist me with this issue! Thank you very much for taking the time to do so. Exceptional customer service as always!"
- David, in Iowa
"Great Job! Thank you so much for jumping on this and getting it to work."
- Joe, in Illinois
"Julie is always great! Very prompt response and the report looks good. Thank you very much!"
- Jeremy, in Arizona
"Thank you, stay safe. Stacy"
- Stacy, in California
"Nice job, quick response. Thanks again."
- Joe, in Illinois
"Great job Andrew. Thank you for getting this down so quickly."
- Sharon, in Florida
"Andrew was very helpful and effective. Thank you"
- George, in Alabama
"Great Job! Thank you so much for all the changes."
- Joe, in Illinois
"Nice job! Quick response. Thanks."
- Joe, in Illinois
"Nice job. Thanks for your spport."
- Joe, in Illinois
"Thank you for fixing the issue. Nice job."
- Joe, in Illinois
"Nestor is always professional and courteous. He is a pleasure to work with and a big help!!"
- Sofia, in Arizona
"Good job, fast turnaround."
- Joe, in Illinois
"Thanks for correcting that. Good job"
- Joe, in Illinois
"Thanks again for trying."
- Joe, in Illinois
"You tried your best. Maybe Development will someday get some of these ideas in."
- Joe, in Illinois
"Great as always!"
- David, in Iowa
"Very quick response. Thanks!"
- David, in Iowa
"Very fast response and accurate. Thanks."
- Joe, in Illinois
"Very fast response to this change. Thank you for the prompt service."
- Joe, in Illinois
"Thanks for fixing that report error. Nice job and fast."
- Joe, in Illinois
"Very helpful. Fixed an additional issue for me as well. Quick response!"
- David, in Iowa
"Nice job adding the requested fields to the report. Thank you so much."
- Joe, in Illinois
"timely and accurate work!!!"
- Patrick, in Iowa
"Taylor did a great job in helping/working around my issue."
- Connor, in Illinois
"that was fast!"
- Jeff, in Missouri
"Very quick response. Thanks!"
- David, in Iowa
"Great experience"
- George, in Alabama
"Nice job with a fast turn-around. Thank you."
- Joe, in Illinois
"Good Job. Thank you for the quick response."
- Joe, in Illinois
"Nice job. Thanks for the quick response."
- Joe, in Illinois
"I was able to access and amend the permit with no problem. Thank you, Nestor!"
- Johanna, in Ohio
"Bryan was really fast, a matter of minutes and had the issue resolved. I appreciate his service!"
- Alexa, in Pennsylvania
"Thanks for making the changes so quick!"
- David, in Iowa
"thankyou"
- Reuben, in Massachusetts
"Fast Change, Thank for the work you do."
- Joe, in Illinois
"Taylor is great! Thanks again for your help today!"
- Jeremy, in Arizona
"Taylor completed my request in a timely and professional manner. She is always helpful! Thanks!"
- Jeremy, in Arizona
"Nice work. One and done. Great job."
- Joe, in Illinois
"Nestor is always ON IT! He always jumps right on any request I send. Thanks!"
- Jeremy, in Arizona
"Fantastic Job! Sarah knocked this one out of the park. Thanks."
- Joe, in Illinois
"Nice job. Thank you for you support."
- Joe, in Illinois
"Great job on making the modifications to our portal. Thanks."
- Joe, in Illinois
"Nice job on creating a special letter with prompts to the user."
- Joe, in Illinois
"Fast response time, and very friendly. Thanks!"
- Erin, in California
"As always you are awesome, Reese!"
- Liam, in California
"Daniel was a super help in explaining the portal process to allow any contact to add documents to a Permit. Thanks again."
- Joe, in Illinois
"Nestor is always helpful, professional, insightful and quick to resolve any issues that he has worked on for me. Thanks for having such a great Support staff!!"
- Sofia, in Arizona
"Reese did an exceptional job in understanding the issue reported and correcting as needed in a very timely and professional manner."
- Colleen, in Massachusetts
"Nice Job with a quick turn-around on this report too. Thanks."
- Joe, in Illinois
"Nice Job with a quick turn-around. Thanks."
- Joe, in Illinois
"Great job done quickly! Thanks!"
- Judy, in California
"Awesome! Thanks!"
- Jeremy, in Arizona
"Great job, as always, Daniel! Thanks!"
- Jeremy, in Arizona
"Quick and helpful needs to be re-opened for a small modification to be made"
- George, in Alabama
"quick and very helpful thanks"
- George, in Alabama
"Great job on creating the new invoice style notices."
- Joe, in Illinois
"Andrew was quick to resolve the issue and did a great job corresponding! Thank you! Nancy-City of Merriam"
- Nancy, in Kansas
"Request completed fine. Thank you for the service."
- Joe, in Illinois
"Thanks for your prompt assistance, Sarah!"
- Jeremy, in Arizona
"Fantastic job. Thank you so much for this work."
- Joe, in Illinois
"He shot that trouble dead. All right all right all right!"
- Sam, in Iowa
"Try and fix the issue at hand before telling a client to go in and do it their selves !!!1"
- Sherrell, in Texas
"Thanks for your help! :)"
- Jeremy, in Arizona
"Reese is AWESOME! He was very professional and completed my report extremely fast."
- Sharon, in South Carolina
"Thank you! As always, thank you for the quick response to my request."
- Judy, in California
"I sent a bulleted list of what we needed, a mock-up of what things needed to look like and even a screenshot of items that needed fixing. Yet I've spent all day so far fixing many of the changes that were made and working on changes that were supposed to happen but never did. I still have a few hours to go before I finish. We are not happy. Next time please read the instructions and review the mockups thoroughly before starting work."
- Read, in Illinois
"Ellen always does a great job! She quickly responded to our request and resolved it. Thanks!"
- Jeremy, in Arizona
"Excellent Service"
- George, in Alabama
"Thank you for the quick action on correcting the code error. Nice quick analysis."
- Joe, in Illinois
"Thumbs up! Great job--"
- Deborah, in Florida
"was good I think that I was not vary clear in what I needed the report to do"
- Roderick, in California
"Fast and accurate response. Thanks for the quick mod to that report."
- Joe, in Illinois
"One fantastic job! I think Taylor did a great job in interpreting what we were asking for, and how it related to their system records/files/fields. Big THANK YOU. Great Job."
- Joe, in Illinois
"Great research to determine what the heck happened to this license renewal. Thank you so much."
- Joe, in Illinois
"Was quick, efficient and knowledgeable. Great Job--"
- Deborah, in Florida
"Andrew did very well and did it quickly. I appreciate all of his effort."
- Lenny, in Ohio
"Very prompt and effective assistance"
- George, in Alabama
"Thanks for correcting the report."
- Joe, in Illinois
"Syama, Thank you for the quick work done on my request!"
- Judy, in California
"Thank you for doing the research and helping us with the flow on the Court fees."
- Joe, in Illinois
"Nestor was fast and professional. He is a valuable member of the Support team. Thanks!"
- Jeremy, in Arizona
"This was not completed."
- Heather, in Washington
"I always appreciate Daniel's prompt service and diligence. He's always helpful and easy to work with. Thanks!"
- Jeremy, in Arizona
"Daniel accomplished exactly what I had asked for and thank you for always responding to our requests in a timely manner. I only work at City Hall a few days a week, so I apologize for the delayed reply. Regards, Marian "
- Troy, in California
"Thank you so much, for reaching out and helping our customer, we appreciate it so much."
- Patsy, in Alabama
"Thank you for setting up the new associate."
- Joe, in Illinois
"THANK YOU FOR ADDRESSING THIS MATTER SO QUICKLY."
- Patsy, in Alabama
"Thank you Sarah!"
- Mary, in Kansas
"Thank you for the quick response."
- Patsy, in Alabama
"Great work & quick!! Thanks"
- Kelly, in Iowa
"Kristian is always so helpful!"
- Tre'jon, in Georgia
"KJ was very quick with responding to my ticket and addressing my issue"
- Brittney, in California
"Sarah responded to my initial request quickly and efficiently, and then was patient while I tweaked the new report until I got the results I was expecting."
- Eden, in Alabama
"Brandy, you rock! You literally just took hours off closeouts with this form. Our inspectors use software called Mobile-Eyes and we here in the zoning office don't care for it, and got the green light to issue the certificates from our software - CitizenServe!! Woo! Hoo!! thank you so very much. The turn-around time was amazing. Keep up the good work, thank you, thank you!!!"
- Janet, in Vermont
"thanks - appreciate the help"
- Christine, in Ohio
"Excellent, prompt response!"
- Lisa, in Colorado
"And thank you Syama!!!"
- Bryan, in Kansas
"very helpful in setting up the route to automatically assign when permit comes in. Thank you."
- Christine, in Ohio
"thank you very much"
- Dawna, in Georgia
"Bryan does a great job at getting the job done quickly - its very much appreciated!!"
- Debbie, in Minnesota
"Bryan is always very helpful and had a quick response to my support ticket"
- Brittney, in California
"Looks just like want I wanted... Great job as always! Keep up the good work."
- Roger, in Iowa
"Everyone did great! Thank you!"
- Mary, in Kansas
"Hopefully v2 will be in - in the beginning of June. Our Rental License renewal will run mid June. Thanks for your help."
- Joe, in Illinois
"Love working with Brandy! She's always incredibly helpful and pleasant. I know the job will get taken care of correctly when she works on my tickets. Super grateful for her! Thanks Brandy!!"
- Debbie, in Minnesota
"Summer is ALWAYS super pleasant to work with - so grateful for her!! :)"
- Debbie, in Minnesota
"Reese took my need and suggestions for a report and made it work even better than I had hoped. Just the results I needed! Thank you!"
- Mindy, in Alabama
"Brandy was a pleasure to talk to and corrected the problem in a timely manner. Thanks Again"
- Michael, in Florida
"Reese was quick and efficient. He also explained the reasoning behind what data we can pull from and why. He was very helpful, friendly and quick!"
- Jamie, in Alabama
"Speedy and efficient!"
- Cheryl, in Colorado
"Thank you very much. Nice job."
- Joe, in Illinois
"THANKS FOR THE FAST RESPONSE TURN AROUND TIME"
- Dawna, in Georgia
"Taylor did an amazing job of making a report work for us so we no longer have to do manual calculations to figure out some info. This will be super helpful for all of us! Thank you!"
- Mindy, in Alabama
"thank you - request was completed quickly and as requested."
- Christine, in Ohio
"Thanks so much!"
- Terri, in Maryland
"Good job"
- William, in Ohio
"It was just a thought."
- Joe, in Illinois
"Summer quickly and accurately added the codes I requested. She was polite and friendly, very pleased to have worked with her!"
- Beth, in Pennsylvania
"Awesome! Thank you Kristian."
- Barbara, in Missouri
"thank you"
- Christine, in Ohio
"Most excellent he did. He taught me how to navigate some administrative functions, and I appreciate that!!! Well done Kristian!!!"
- Gary, in Florida
"We are a fan of Brandy. She is great, and exceeds our expectation!!!!!!"
- Gary, in Florida
"Brandy is always super helpful and pleasant. She's positive and always gets the job done! Thanks Brandy! :)"
- Debbie, in Minnesota
"Great Job. Thank you so much for the quick response on this one."
- Joe, in Illinois
"Taylor found a way to make the impossible POSSIBLE! We had a problem that we were told there was no way to fix. Taylor was able to create a condition that fixed it for us! Thank you so much! :-)"
- Mindy, in Alabama
"Great Job! Thankyou so much. I love One and Done requests."
- Joe, in Illinois
"Kristian along with the rest of your team have been great to work with. Thank you"
- Mark, in Ohio
"Taylor made quick work of creating a report that will allow my colleagues and I to avoid errors in generating revenue reports. Thank you!"
- Michael, in Massachusetts
"Answered my question and follow up questions quickly and accurately. Very helpful, thank you!"
- Matthew, in Massachusetts
"Thanks, Bryan, for your always great assistance!"
- Amy, in Florida
"Bryan corrected the fee in record time! :)"
- Debbie, in Minnesota
"Citizen Serve Support Team are AWESOME, each time I ask a question whether it sounds crazy to me they understand what I need. Thank you, thank you to The Support Team"
- Adrienne, in Ohio
"Thank you Taylor! We appreciate all of your hard work and diligence with answering our questions and working to develop a solution to our request. This has been an immense help to our process and we appreciate how Taylor explained each step of the process thoroughly. Thank you!"
- Judy, in California
"Bryan is always super helpful and very quick to respond to tickets I submit"
- Brittney, in California
"Buddy understood my request and provided the report very quickly."
- Esther, in Arizona
"Awesome job!"
- Patsy, in Alabama
"Helped me quickly when needed."
- Terri, in Maryland
"Lucas was quick to respond and efficient!!!!!!"
- Shayne, in Florida
"Fastest tech in the west!"
- Terri, in Maryland
"Daniel did an awesome job updating two of my reports! Thank you!"
- Mindy, in Alabama
"He was able to set up a report that was needed in an extremely timely manner!! Very helpful and a great customer service attitude!! :)"
- Patti, in Florida
"Thanks again. Not sure If I sent this."
- Joe, in Illinois
"Thank you for the report. Nice Job."
- Joe, in Illinois
"Brandy is always very helpful and helps me to complete my support tickets 100%. Citizenserve is so lucky to have her."
- Sharon, in South Carolina
"Good work and fast... we never know who we might get to help us when putting in request, but we always get top notch customer service."
- Roger, in Iowa
"Daniel is always very helpful with reports. The support staff at Citizenserve always goes above and beyond!"
- Megan, in Texas
"Ryan helped guide me through the process and solved our problem"
- Eryk, in Illinois
"Super fast response times, that helps to make my work life so much better. Thanks!"
- Barbara, in Missouri
"Taylor fixed our issue. Thank you Taylor!"
- Mary, in Kansas
"This was a complex request that Taylor handled with ease, extremely helpful!"
- Michael, in Massachusetts
"Brandon did good job.. it was quick and fast ... FYI: I need to find things that take more time to fix... to make him actually work for the thumbs up :)"
- Roger, in Iowa
"Fast fix"
- Emmanuel, in Pennsylvania
"Thank you for making my report changes so quickly! Citizenserve Support Staff are the BEST!"
- Judy, in California
"I'm amazed at how fast you did this - thank you!!!!"
- Kelly, in Iowa
"Nestor was great! He completed all three of my reports very quickly and efficiently."
- Michelle, in Missouri
"Nestor was able to quickly compare 2 very extensive reports and figure out what was going on differently between the two. He got everything working great for us! Thanks Nestor! :-)"
- Mindy, in Alabama
"Awesome job!"
- Terri, in Maryland
"thanks for your help."
- Christine, in Ohio
"Great job thanks"
- Michael, in Arizona
"Lucas was awesome and came up with a great idea to assist us for the future too!"
- Terri, in Maryland
"Taylor is great! I've probably driven him a little crazy with some weird requests (sorry!) but he always gets them done quick."
- Ryan, in New York
"Thank you, Brandon!"
- Regina, in Georgia
"Thank you for the extremely fast response!"
- Judy, in California
"Two thumbs up for Daniel! He quickly addressed my request!"
- Ricci, in Massachusetts
"Thank you for figuring out how to eliminate that issue on the report."
- Joe, in Illinois
"Great Communication"
- Eryk, in Illinois
"KJ is always very helpful he will always call me as well for any clarification"
- Brittney, in California
"Taylor is very quick with fixing our requests and very helpful when we submit requests"
- Brittney, in California
"Thank you. Much Appreciated."
- Charlie, in Alaska
"Wonderful work, i apprciate all the help."
- Patsy, in Alabama
"Excellent communication, and super quick response. Taylor is the best!"
- Michael, in Massachusetts
"Great work and very patient, 5/5 stars"
- Eryk, in Illinois
"Summer did an amazing job!!! Professional, prompt, and knowledgeable. She definitely represents Citizenserve well."
- Norman, in Missouri
"Taylor was super quick and helpful!"
- Brittney, in California
"Thanks for the research and fix. Nice job. Claire said she just did that yesterday. I told her if she ran some large reports today, it could be the cache issue today. Thanks again."
- Joe, in Illinois
"Quick and easy!"
- Sandy, in South Carolina
"You guys a great."
- Andrei, in Ohio
"Brandy not only solved our fee schedule issues but she also taught me how to fix the issue in the individual accounts (should we come across the issue again). She really has done a wonderful job of helping us and I appreciate the quick fixes and proven support Citizenserve has for our City. I have zero regrets with choosing Citizenserve for our City's online software provider."
- Jamie, in Alabama
"Brandy did an excellent job of fixing our solution to our fee schedules quickly and efficiently! Great job!"
- Jamie, in Alabama
"Brandy did a great and quick job of solving our issues with fee structure. It is a difficult task, as I have looked at trying to it with administrative rights - ugh! She is excellent!"
- Jamie, in Alabama
"Helpful as always!!!"
- Dawn, in Ohio
"very good, complete and FAST"
- Roger, in Iowa
"Brandy's instructions on how to fix my problem were great! It was everything I needed and I have fixed what I needed to."
- Amanda, in Alabama
"Thanks for adding Ann to that process"
- Joe, in Illinois
"Kristian did a fantastic job in communicating with me with this ticket and promptly completing it."
- Mark, in Arizona
"Taylor was very quick to respond and helped complete the support request very quickly. His speedy assistance with this is greatly appreciated."
- Mark, in Arizona
"Thanks for the help on this."
- Joe, in Illinois
"Brandy truly works to understand our needs and assists us to meet them at every turn. She is friendly, professional and works diligently to meet our needs."
- Jamie, in Alabama
"Well I hope this is all fixed now. Thanks"
- Joe, in Illinois
"Daniel, You did good, actually excellent. I sent this request in as I left my office at the end of day. Then saw a response it was done when I got home, looked at it and asked for an addition and it was done by 10:00 pm cst. This is outstanding service. We do not take this for granted.. thanks."
- Roger, in Iowa
"Very quick and got the problem fixed"
- Eryk, in Illinois
"Brandy kindly help run through a series of test to help determine why our database system was having issues, She trouble shooted, took screen shots, and spot to our IT Manager on the phone to help find a resolution to the problem."
- Nancy, in Kansas
"Summer was impressive! Thank you"
- Mark, in Ohio
"Quick and helpful response! Much appreciated!"
- Kevin, in Kansas
"Thanks for removing the extra blank line from the code dropdown."
- Joe, in Illinois
"Thanks for the reset."
- Joe, in Illinois
"thanks"
- Joe, in Illinois
"Nice Job on creating that report. Nice response time too. Thanks again."
- Joe, in Illinois
"Taylor corrected all the ticket requests and the job was completed to perfection. Thank you!"
- Debbie, in Minnesota
"Thanks for the corrections to the Portal Liquor License Renewal. Nice job."
- Joe, in Illinois
"Thanks for fixing the ones that did not work and thanks for removing the old ones. Nice Job. I will work with Eryk to make sure all work now."
- Joe, in Illinois
"I really appreciate all the work Daniel did on this request! This feature is going to be very helpful for our customers! Thank You! :-)"
- Mindy, in Alabama
"Thanks for all your help. Hopefully someday your system will be able to make adjustments and it won't impact fees."
- Joe, in Illinois
"Did a great job and paid attention to the details. Great work"
- Eryk, in Illinois
"Summer is always super helpful and pleasant! Thanks for always being so wonderful to work with! :)"
- Debbie, in Minnesota
"Summer was very timely with processing and completing the request. Thank you so much - really appreciate the entire CS team!!!"
- Margaret, in Colorado
"Thank you for all your great help. They should give you a raise."
- Joe, in Illinois
"Thank you Lisa for taking care of this...now searches will be more accurate for these locations. Much Appreciated!"
- Michelle, in Vermont
"Thanks for fixing Jason's signature record."
- Joe, in Illinois
"thank you for your very quick response. we appreciate the help."
- Christine, in Ohio
"Quick response and explained why the problem occurred."
- Eryk, in Illinois
"Thank you for taking care of my request so quickly! I appreciate the support."
- Judy, in California
"I really appreciate Brandy and Lucas working together on this! Brandy came up with some good ideas but we needed something to work just a little differently. Then Lucas picked up and made another idea work for us. Great teamwork and we appreciate you all! :-)"
- Mindy, in Alabama
"Amazing response and fix by Buddy! the previous person who answered the ticket was unable to help, but Buddy recognized the issue and the importance of getting it corrected for us as quickly as possible."
- Rachelle, in Florida
"She was quick to respond and understood my request!"
- Esther, in Arizona
"She did a great job and was very quick to respond"
- Eryk, in Illinois
"Thanks Sarah!"
- Mary, in Kansas
"Brandy did an excellent, quick job of fixing my non-issue. She is always quick and efficient!"
- Jamie, in Alabama
"She was quick to respond to my request and made the changes I requested."
- Sabrah, in Utah
"Thanks for the quick fix! Helped remind us a feature of CS we haven't utilized much in the past."
- Tyler, in Mississippi
"Very fast response!"
- Terri, in Maryland
"Thank you for the very quick response to my request."
- Judy, in California
"thanks - report seems to be working now. we will double check next week and submit a new request if it still needs revised."
- Christine, in Ohio
"Summer was very kind and helpful in completing our fairly massive fee update in a very quick turnaround time. As always, it was great working with her and I look forward to doing so again in the future."
- Patrick, in California
"the report still is not working - please let us know when the report will be working, as we need to run this report and get the documents to our clients. we have tried a work around with a different report - but it is time consuming for staff."
- Christine, in Ohio
"Thanks for the quick fix on that drop down. Nice job. Love One and Done requests."
- Joe, in Illinois
"Fast response Time"
- Eryk, in Illinois
"Thank you"
- Cody, in Missouri
"Taylor did a fantastic job creating our project for receipts"
- Eryk, in Illinois
"Very fast with response times, he did a great job getting everything done and informing me on processes"
- Eryk, in Illinois
"Thanks for a great job on building these screens and reports for PW's new permit. Nice Job."
- Joe, in Illinois
"Good job on setting up those fees for the PW Utility permit. Thanks."
- Joe, in Illinois
"Thank you"
- Agustin, in Florida
"This condition that Julie told us about in our week of training and that Lisa set up for us is going to be AMAZINGLY helpful for all of our Permit Techs and our Customers! Saves everyone tons of time! THANK YOU!!! :-)"
- Mindy, in Alabama
"Thanks for the fee response. I will go with a manual fee."
- Joe, in Illinois
"Thanks - for the report."
- Maryjoy, in Pennsylvania
"Thank you Summer!"
- Cody, in Missouri
"Thanks for the info."
- Joe, in Illinois
"Thanks Brandon! Very quick response and completion"
- Steve, in Florida
"great job!"
- Scott, in North Carolina
"Summer kept in communication with me and I appreciated that. She took care of the changes with needed in a timely manner. Thank you"
- Patricia, in Arizona
"I was glad he updated the issue so it does not happen again but he also commented that I could update this manually. It does no good for me to update it manually. We need to be notified once the review process is complete and it did not do that. We usually don't know about these situations until we get a phone call from the customer, at which time they are not happy, wondering what is taking so long. This is what we are trying to avoid, and really need this problem to not ever happen. It needs to automatically populate so we are aware the review has been completed."
- Tammy, in Utah
"Thank you for the consistently amazing support!"
- Judy, in California
"Thank you always for the amazing customer support!"
- Judy, in California
"Nice job. Thanks for the fix on those letters and emails."
- Joe, in Illinois
"Thank you Summer , I appreciate your help and patience."
- David, in Arizona
"Super helpful and fixed the issue fast."
- Melissa, in Alabama
"Summer did a great job getting information pulled in to update our generated invoices for customers. Help help in greatly appreciated! Kindly, Nancy Yoakum City of Merriam KS"
- Nancy, in Kansas
"Summer was very quick in getting my request done and exactly like I asked."
- Jason, in Kansas
"Previously gave a thumbs down - it was the only box at the time that would open - sorry. Now I need assistance again - I wasn't able to update my password - and so cannot log in again...please help!"
- Colleen, in Ohio
"Thanks for all your Help. Nice Job."
- Joe, in Illinois
"Brandon did a fantastic job of answering my question. He was great and did so in a matter of minutes."
- Jamie, in Alabama
"Thank you for your help."
- Patsy, in Alabama
"Taylor was fantastic! Our request was done within a matter of minutes! Thank you!"
- Jamie, in Alabama
"Thanks for fixing the letter and email."
- Joe, in Illinois
"Exactly what we were looking for. Thanks!"
- David, in Iowa
"I was in a couple of licenses this morning and the issue looks to be taken care of, Thank you!"
- Ruth, in Florida
"I am so grateful! Thank you!"
- Lynn, in Arizona
"Summer answered the request promptly. She was very courteous and professional. Thank you!"
- Gregory, in Georgia
"good work"
- Tom, in South Carolina
"he called and we got it taken care of"
- Tom, in South Carolina
"Bryan did a great job."
- Michael, in Utah
"Thank you for your help."
- Patsy, in Alabama
"Ryan was super helpful with a very quick response."
- Nancy, in Massachusetts
"Thanks Summer!"
- Mary, in Kansas
"Thanks for setting up that username and pswd."
- Joe, in Illinois
"Thank you for the quick response."
- Patsy, in Alabama
"He was quick and responsive! When I asked for an edit (a failure on my side) - he was quick and kind! I appreciate all the Support Staff at Citizen Serve!"
- Lori, in Georgia
"Thanks"
- Joe, in Illinois
"Summer deserves a raise for her dedication and hard work."
- Angella, in Ohio
"Thanks for the assist with Syama."
- Joe, in Illinois
"Great communication and follow up"
- Dawn, in Ohio
"Thank you for the quick response."
- Patsy, in Alabama
"Buddy’s a rockstar!"
- Kim, in Florida
"Always great customer support!"
- Randy, in Missouri
"Thank you for the quick response."
- Patsy, in Alabama
"Thanks for making the requested changes quickly, Ryan!"
- Lisa, in Arizona
"Thanks for figuring this one out, Brandon. Much appreciated. :)"
- Samantha, in Minnesota
"Thank you so much, this helps me tremendously."
- Patsy, in Alabama
"Always so helpful"
- Dawn, in Ohio
"Fast and efficient, much appreciated! Thanks!"
- Jennifer, in Minnesota
"Summer came up with a solution to a problem we've had since the beginning of CS!"
- Cynthia, in Ohio
"thank you - the change worked perfectly."
- Christine, in Ohio
"Thanks again for the quick response and solution."
- Jeremy, in Wisconsin
"Thanks for getting test sys login fixed."
- Joe, in Illinois
"Thank you Summer Hankins for your quick response in getting my request resolved in a timely manner."
- Brigess, in Georgia
"Thank you for resolving this issue so quickly."
- Judy, in California
"Thanks, nice job, fast turn-around."
- Joe, in Illinois
"Fixed a serious issue immediately. Thank you so much!"
- Matthew, in Massachusetts
"Brandon was fast to fix this. We were a little slow in replying to him however...sorry about that."
- Terri, in Maryland
"Great job!"
- Eric, in Arizona
"Thank you Julie!"
- Mary, in Kansas
"I said this last time, but I really appreciate that Summer just picked up the phone and gave me a call. It really helped to save time. I feel like she didn't hurry me along, but took the time to explain things to make sure I understood them. I really appreciate that too. Thanks Summer!! :D"
- Samantha, in Minnesota
"Brandy responded very quickly to the department's request to add an appeal hearing date to the vacant property file"
- Colleen, in Massachusetts
"Lucas was very helpful and did a great job creating a report for the department."
- Colleen, in Massachusetts
"Thanks for all the help on this one."
- Joe, in Illinois
"Great and timely service"
- Eric, in Arizona
"GREAT JOB! Thank you for getting these corrected. I do realize a lot of folks had their hands on these 2 templates/reports. I personally hope, we never have to change these again. Again fantastic job. hope they are locked down now."
- Joe, in Illinois
"Thanks for the help."
- Joe, in Illinois
"Buddy made this PAINLESS!!!"
- Shayne, in Florida
"Thanks for trying and explaining."
- Joe, in Illinois
"The 10 million messages back and forth are really annoying when it could just be a phone call. She made the time to talk to me."
- Samantha, in Minnesota
"My issue was addressed quickly and accurately. thanks"
- Jen, in Georgia
"I enjoy working with Summer so much...she is always kind and patience with me"
- Leisa, in Minnesota
"It was the first month using these reports and Ryan worked with me until it was all cleaned up and usable. I appreciated his timely help as we are on a tight deadline for our November meetings."
- Eden, in Alabama
"Thanks"
- Joe, in Illinois
"Thanks for adding extra space to the email field."
- Joe, in Illinois
"Lisa did a great job on the reports I requested"
- Leisa, in Minnesota
"Thanks for fixing the report to add the Sip and Shop fee."
- Joe, in Illinois
"Summer is great to work with she is always very helpful"
- Leisa, in Minnesota
"Super fast response and fixed my issue within minutes. Double thumbs up."
- Michael, in Ohio
"Summer did fantastic work with updates to the Vacant Property License page"
- Colleen, in Massachusetts
"communicates well and helps you through the process. always so helpful"
- Dawn, in Ohio
"Really appreciate the super fast turn around time!"
- Ellen, in Missouri
"Nice job on the Elevator Special Invoice. Thank you so much."
- Joe, in Illinois
"Thanks for getting this done. Hope nothing else pops up."
- Joe, in Illinois
"Thank you so much Taylor!"
- Mary, in Kansas
"Thank you Taylor!"
- Mary, in Kansas
"Thanks for the fix on the error msg."
- Joe, in Illinois
"Quick, accurate, and responsive"
- Nancy, in Minnesota
"Thank you!"
- Mary, in Kansas
"Thanks for a lot of hard work on this project."
- Joe, in Illinois
"She did great"
- John, in Georgia
"Summer its funny only this inspection I am unable to enter"
- John, in Georgia
"It still doesn't work"
- John, in Georgia
"Thank you Lucas."
- Mary, in Kansas
"Nice job creating that additional email rpt. Thanks."
- Joe, in Illinois
"Thank you for the amazing new report! It's exactly what we needed!"
- Judy, in California
"Thank you great job."
- Patsy, in Alabama
"Ryan did a great job in creating a new report for the department!"
- Colleen, in Massachusetts
"Daniel was very helpful. We were looking for a report on a specific statistic. Daniel asked poignant questions to identify exactly what information we were looking for. When it turned out that there were no existing reporting option that fit our need, Daniel created a new report that was perfect for our purpose."
- City, in Massachusetts
"Duplicate route SFMnn-000nn is still in my queue."
- Cody, in Florida
"Duplicate route SFMnn-000nn is still in my queue."
- Cody, in Florida
"Duplicate route SFMnn-0001nn is still in my queue."
- Cody, in Florida
"Very helpful and very rapid responses!"
- Paige, in Ohio
"Summer took care of the department's request as soon as it was sent in."
- Colleen, in Massachusetts
"Brandy was great!! Solved the request very quickly."
- Michael, in Utah
"Kristian was gracious and expedited my request after a misunderstanding on my part. Kristian is super helpful, professional, and efficient. Thank you!!!"
- Dawn, in Missouri
"Thanks for the quick fix! Melissa"
- Melissa, in Alabama
"Nice Job thanks,"
- Joe, in Illinois
"thank you!"
- Dora, in Arizona
"Brandy was awesome and very helpful. I appreciate all her help."
- City, in California
"Thank you for the quick response."
- Patsy, in Alabama
"Thank you for the quick response."
- Patsy, in Alabama
"Thanks for the changes on that Phone # field."
- Joe, in Illinois
"Thanks for fixing that report"
- Joe, in Illinois
"Reese, this is great. Thank you!!"
- Mary, in Kansas
"Quick response. Thank you."
- Dale, in Missouri
"Very fast and helpful, as usual."
- Matthew, in Massachusetts
"Thank you Brandy. You were very helpful."
- Harley, in Missouri
"Thank you Summer for helping out. I appreciate you."
- Harley, in Missouri
"Thank you for the quick response on this. It will truly Help."
- Joe, in Illinois
"Extremely satisfied! She went beyond the call of duty to help me out. I'm very grateful for it! Anil Navkal Advisor to the Mayor Energy, Environment, and Sustainability City of Lawrence"
- Anil, in Massachusetts
"Thank you Summer!"
- Mary, in Kansas
"Thank you for your time and effort on finding the solution to our request. It is very appreciated. Thank you!"
- Judy, in California
"Great job plus Buddy found a security issue we weren't even aware of in our templates. Great job!"
- Terri, in Maryland
"Nice job adding the new field to the Permits. Thanks."
- Joe, in Illinois
"Taylor was really helpful in finding the solution to the address issue on a particular file!"
- Colleen, in Massachusetts
"Thanks for the help"
- Joe, in Illinois
"Always a pleasure"
- Read, in Illinois
"Bryan was swift in identifying the problem I had and quickly made changes to the system. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"He did a great job and was very helpful and patient on helping me get our on line portal operational."
- Judy, in Ohio
"He did a great job and has been so good and helpful and patient on helping me get our online portal operational."
- Judy, in Ohio
"Nice job on updating that report. Thanks."
- Joe, in Illinois
"Did a great job of making corrections quickly."
- Judy, in Ohio
"Answered all my questions and completed request quickly."
- Judy, in Ohio
"Thanks for checking. I knew it was user error (actually human memory error)."
- Joe, in Illinois
"Pleasant to work with and completed everything quickly in spite of me :)"
- Judy, in Ohio
"Very quick response and very helpful."
- Judy, in Ohio
"Nice job on the report. Thanks."
- Joe, in Illinois
"Great job, Taylor! Thanks very much!"
- Jeremy, in Arizona
"Thanks for the news on 6 vs 7"
- Joe, in Illinois
"Great job and helpful suggestions."
- Judy, in Ohio
"Thank you for your help and quick response."
- Sarah, in Pennsylvania
"Thank you. I did not know that I was able to make a change like that. Sorry for inconveniencing you but thank you SO much . Bill B"
- Bill, in Minnesota
"Kristian was very quick and responsive in addressing my issues on the portal. Thank you!"
- Michelle, in Florida
"Thanks for the quick help!"
- Jennifer, in Minnesota
"good job quick and exact - best thing to happen on this Friday!!"
- Roger, in Iowa
"Thank-you - Great Job!!!!"
- Deborah, in Florida
"Thanks for answering the question on Delete options for users."
- Joe, in Illinois
"Thanks for trying."
- Joe, in Illinois
"Sarah always does such a great job and completes our requests in a timely manner and it is always correct the first time. She takes time to read our requests and really understand what we're needing."
- Sydney, in Iowa
"Thanks for fixing other folks changes. I understand they have so many customers, it is hard to remember things."
- Joe, in Illinois
"Thank you Sarah!"
- Mary, in Kansas
"I open a new case. Put in the notes and all dates and nothing shows up on the calendar as scheduled. What am I doing wrong?"
- Lev, in Ohio
"thanks"
- Christine, in Ohio
"Outstanding turn-around time and response"
- Frances, in Arizona
"Thank you for the quick response to my request."
- Judy, in California
"Thanks for fixing this. It was working last week. It is weird that not only this receipt went off track, but so did the Pay by Contact receipt that Lucas fixed for us yesterday. Strange."
- Joe, in Illinois
"Thanks for the fix"
- Joe, in Illinois
"Awesome job on everything"
- Dawn, in Ohio
"Thanks for the good work, the service and everything else you do."
- Joe, in Illinois
"Thanks for the fix."
- Joe, in Illinois
"thank you for the quick response."
- Patsy, in Alabama
"thank you."
- Christine, in Ohio
"very helpful"
- Dawn, in Ohio
"Thanks for removing that username."
- Joe, in Illinois
"Summer Hankins was awesome, professional, patient, informative, responsive, complete and everything I would expect from our service provider. Thank you!!!"
- Gary, in Florida
"Thanks for the fix on the Daily Allocation rpt"
- Joe, in Illinois
"AMazing as always"
- Dawn, in Ohio
"Excellent support - Brandon exemplifies what makes Citizenserve a great product leader in support."
- John, in New York
"Thanks for the work."
- Joe, in Illinois
"Excellent communication. Called me to get clarification. Tested his changes well before they got back to me. Great job!"
- Read, in Illinois
"Awesome- quick response and met our needs 100%.....Thank you !!!"
- Margaret, in Colorado
"Thanks for the unlock."
- Joe, in Illinois
"Thanks so much for responding quickly."
- Terri, in Maryland
"Thanks for repairing that invoice."
- Joe, in Illinois
"Thanks for fixing that report sequence and adding a column."
- Joe, in Illinois
"Thank you Nestor. Have a good day"
- Cristi, in New York
"Quick fix to an urgent need. Thanks."
- Terri, in Maryland
"I really do appreciate the quick response from Summer"
- Mike, in Florida
"I appreciated Taylor listening to my concern and coming up with a solution to the issue i was running into when getting the details of a report."
- Kimberly, in Utah
"Quick response and great results!"
- Kevin, in Kansas
"Thanks for adding the Credit to the invoice. Nice work."
- Joe, in Illinois
"Kristian was extremely helpful and addressed the department's request very quickly!"
- Colleen, in Massachusetts
"Fast and Quick. Thank you"
- Maryjoy, in Pennsylvania
"Brandy expedited my support request. She was very knowledgeable and was able to fix the problem quickly. Thank You Brandy!"
- Gavin, in California
"Thank you for getting this done quickly, and for not "touching anything else"! :)"
- Cynthia, in Ohio
"Quick response. Very much appreciated!"
- Kathleen, in Pennsylvania
"Thanks for the help"
- Joe, in Illinois
"Thank you."
- Christine, in Ohio
"Nestor did a great job tweaking the report just the way we need it! Thanks!"
- Mindy, in Alabama
"Thanks for answering all my questions."
- Joe, in Illinois
"We appreciate your time and effort in these types of projects. Thanks."
- Joe, in Illinois
"Thank you, Brandy! I appreciate all of your effort helping our customers for their issues in timely manner! Your team is awesome for helping us and our customers whenever there is an issue or question."
- Ning, in Florida
"Quick work. Thank you."
- Charlie, in Alaska
"Thank you for the quick response yesterday."
- Patsy, in Alabama
"Perfect. Thanks"
- Jeremy, in Wisconsin
"Thanks for the quick answer and confirmation."
- Joe, in Illinois
"Great Job on this report. Thanks for the Fabulous effort and Turn-around."
- Joe, in Illinois
"Nestor is very helpful and took the time to explain things in detail. Totally appreciate his efforts."
- Kathy, in Missouri
"Very speed and thorough work. Thanks!"
- Patrick, in California
"Thank you so much for the help."
- Patsy, in Alabama
"Very fast response, very professional."
- Albert, in California
"What I requested, with fast, efficient support!"
- Judy, in California
"thank you - issue appears to be resolved./cdr"
- Christine, in Ohio
"I know if a request makes it's way to Julie it will be done right!!!!"
- Shayne, in Florida
"she was kind and very helpful"
- Leisa, in Minnesota
"Always very helpful. Thank you!"
- Matthew, in Massachusetts
"Great Job! I love that Buddy always explains in detail so we non-tech people can understand."
- Terri, in Maryland
"Thank you for the excellent support regarding my request!"
- Judy, in California
"The Citizenserve does the best job I have ever seen in my 23 years of government in responding to clients with assistance requests."
- John, in New York
"Great job. I was delayed in responding however, but you were quick!"
- Terri, in Maryland
"thank you for the quick reply!"
- Dora, in Arizona
"thanks! super quick response"
- Jenny, in Alabama
"Thanks very much for the quick turnaround on my support question - this information is very helpful so that we can inform our constituent. Sarah White, Senior Planner, City of Somerville"
- Sarah, in Massachusetts
"Thank you for an excellent job on creating the reports. Nice job."
- Joe, in Illinois
"Sarah is very knowledgeable and great at problem solving. She was patient with my inability to stay responsive to this request due to my juggling multiple priorities. She was also very communicative when she was going to be unavailable or delayed in responding. The thing I most appreciated, however, was when she pre-emptively informed me that the Test environment was going to be refreshed to remind me about the development she'd done in Test and then after the refresh she recreated the developed changes and reset my password for me. Excellent work. -Kim"
- Read, in Illinois
"Thanks"
- Joe, in Illinois
"Thank you for fixing the contact receipt fee amount logic. And a BIG THANK YOU for staying with me on this last night."
- Joe, in Illinois
"Thank you for the quick response."
- Patsy, in Alabama
"Thank you for the quick response!"
- Judy, in California
"Thumbs up!"
- Nicole, in Ohio
"Thanks for fixing that route."
- Joe, in Illinois
"Thanks for the Closing of the username"
- Joe, in Illinois
"Nice Job on updating those 2 reports. Thanks."
- Joe, in Illinois
"Always so helpful"
- Dawn, in Ohio
"Thanks for removing Mark's username."
- Joe, in Illinois
"Thanks for adding total(s) to that report."
- Joe, in Illinois
"Thanks for adding total(s) to that report."
- Joe, in Illinois
"Summer solved my problem! Thank you!"
- Mary, in Kansas
"Thank you - Kristian, appreciated the call to help work thru the requested change, and the efficiency with which the request was completed."
- Christine, in Ohio
"KJ was helpful by scheduling a call to discuss the changes and patient in awaiting a response. Thanks for the assistance!"
- Megan, in Texas
"Thank you! Sarah is great and always great with her response time!"
- Montana, in Ohio
"Very helpful. Thank you!"
- Matthew, in Massachusetts
"THANK YOU FOR THE FAST FIX!"
- Dora, in Arizona
"Amazing efficient and fast work as always!"
- Judy, in California
"Thanks for the help in explaining that contact issue."
- Joe, in Illinois
"Always happy to hear Brandy's voice on the other end, she's the best!"
- Cynthia, in Ohio
"Thanks for the info. Learn something everyday. This answers a lot of other areas with same issue."
- Joe, in Illinois
"Thanks for the assist."
- Joe, in Illinois
"Nope THUMBS UP Daniel was Great. The Report was good and then he tweaked it and it is Perfect. Thank You!"
- Lori L., in Georgia
"Thanks for the research."
- Joe, in Illinois
"Thank you for the quick response."
- Patsy, in Alabama
"Ok. Thank you."
- Cristi, in New York
"Thanks for getting that Phone Number Edit corrected."
- Joe, in Illinois
"Thank you so much for your quick response."
- Patsy, in Alabama
"Great job in digging into this issue."
- Terri, in Maryland
"Great job and I appreciate how quickly it was completed!"
- Richard A., in Missouri
"Thanks for repairing Brandon's signature record."
- Joe, in Illinois
"Another rock star!"
- Lisa, in Massachusetts
"Hi -- The request was closed by Brandy immediately after receiving an email that the problem was resolved. Unfortunately, the problem was not actually resolved and since this was related to a specific file/permit it was easy to check whether or not it was. Now I have to try to re-open the request. I used that button, but there is no confirmation that the request was re-opened either."
- Cindy, in Minnesota
"Thanks Bryan and also thanks for calling to confirm the change before implementing ."
- Roger, in Iowa
"Thanks for the assist in fixing those licenses. Allocations have been our pain since 2018."
- Joe, in Illinois
"Thank you so much for getting this set up. Nice Job."
- Joe, in Illinois
"Brandy is always very helpful!"
- Colleen, in Massachusetts
"She's a rock star!!"
- Lisa, in Massachusetts
"Thank you Nestor. Have a good day. Cristi"
- Cristi, in New York
"Awesome work, thank you!"
- Shane, in Illinois
"Very helpful. super responsive"
- Dawn, in Ohio
"Thanks for Checking"
- Joe, in Illinois
"helpful as always."
- Dawn, in Ohio
"Thanks for the explanation and thanks for fixing the issue."
- Joe, in Illinois
"As always, great to work with!"
- Amanda, in Missouri
"KJ helped me with an email template request that seemed difficult, but made it happen and is just what we needed. Thank you!"
- Megan, in Texas
"Brandon addressed our department's request almost immediately, very much appreciated!"
- Colleen, in Massachusetts
"Thanks for your help."
- Timothy, in Missouri
"Another great job well done. Thank you so much."
- Joe, in Illinois
"Very fast and did exactly what I needed."
- Matthew, in Massachusetts
"Thank you!"
- Public, in Idaho
"Ty Taylor :) yall always of great help"
- Axl, in Arizona
"Thanks for the fix."
- Joe, in Illinois
"Thank you for you quick response and solving the issue. Brenda Moyers"
- Cortney, in Missouri
"Thank you so much. This will be a big help."
- Joe, in Illinois
"Thank you for the quick assistance."
- Judy, in California
"Excellent, speedy support as always!"
- Judy, in California
"Quickly fixed what I was looking for. Thank you!"
- Matthew, in Massachusetts
"Very happy with her service!"
- Tammy, in Utah
"Thank you!"
- Matthew, in Massachusetts
"Reese did a great job in fixing our issues...and so fast. We greatly appreciated the speedy service."
- Terri, in Maryland
"Thanks Brandy!"
- Mary, in Kansas
"Thank you for taking care of this request so amazingly fast!"
- Judy, in California
"Great research and we finally got there. Nice job."
- Joe, in Illinois
"Great Job on balancing the 3 reports. Thanks."
- Joe, in Illinois
"Fast and accurate fix!"
- Terri, in Maryland
"Nice job correcting the P&Z route sort. Thank you"
- Joe, in Illinois
"Thank you for making this adjustment, it is much appreciated! Kindly, Nancy"
- Nancy, in Kansas
"Thanks for the fix, nice job."
- Joe, in Illinois
"Buddy went above and beyond and helped me with at least 2 different follow up issues. Thank you for great customer service! :-)"
- Mindy, in Alabama
"Great Job on adding those counters. Thanks."
- Joe, in Illinois
"Very helpful solved my problem quickly"
- George, in Alabama
"Looks awesome! Thank you for making these modifications!"
- Judy, in California
"Your support is amazing, and we appreciate the very fast response to our requests! Thank you!"
- Judy, in California
"Nice job, thanks for the fixes."
- Joe, in Illinois
"Thanks for that fix. Mark's report had 1 more than mine, hence the issue."
- Joe, in Illinois
"Awesome, thank you so much."
- Patsy, in Alabama
"Thanks for the new report clone."
- Joe, in Illinois
"Thanks for verifying."
- Joe, in Illinois
"Thanks for the changes."
- Joe, in Illinois
"As always, Brandon was able to quickly and accurately assist me with adding a code."
- Beth, in Pennsylvania
"He was very fast and responsive with my request. Thank you."
- Permit, in North Carolina
"Thanks for removing Liam's user name. An Intern going back to school."
- Joe, in Illinois
"Super fast and helpful as usual"
- Matthew, in Massachusetts
"Outstanding help and understanding of what our needs are!"
- Frances, in Arizona
"Awesome as always"
- Dawn, in Ohio
"Thank for taking care of my request so quickly and efficiently!"
- Judy, in California
"Thank you for all your help today"
- Phyllis, in Florida
"Lucas was very helpful and was quick to solve mu issue."
- Jason, in Kansas
"Thanks so much!"
- Terri, in Maryland
"Thank you so much for correcting this."
- Patsy, in Alabama
"Thank you Lucas!"
- Matthew, in Massachusetts
"Thank you Lisa for the great costumer service!"
- Stephanie, in California
"Thanks for fixing the font."
- Joe, in Illinois
"Thanks for the save. Nice job."
- Joe, in Illinois
"Ryan was very helpful with the alert issue reported and helped resolve it quickly."
- Colleen, in Massachusetts
"As always, if I can explain what I want, Julie is able to give it to me. Thank you"
- Kevin, in Florida
"Thanks for adding the date. Nice work."
- Joe, in Illinois
"Thank you for the very quick response to my request. Thank you!"
- Judy, in California
"Thanks for the information on that setting. I don't ever recall knowing that was there."
- Joe, in Illinois
"Nice job on correcting the Inspection screens. Thank you very much."
- Joe, in Illinois
"Taylor was great to work with. He helped me through a situation that was very complicated and hard to explain. Very appreciative of it."
- Permit, in Idaho
"Thanks for looking into that double payment issue."
- Joe, in Illinois
"Thanks for looking into this. Sorry Finance could not wait."
- Joe, in Illinois
"Brandy did a great job handling the department's request!"
- Colleen, in Massachusetts
"Nestor quickly addressed my issue. Thank you!"
- Kelley, in Kansas
"Thank you so much for the quick respones."
- Patsy, in Alabama
"Always a pleasure working with Julie!"
- Colleen, in Massachusetts
"Brandon is always so quick to help with whatever request I have, I've never had any issues with accuracy or mistakes."
- Beth, in Pennsylvania
"Daniel did a great job taking care of our department's request!"
- Colleen, in Massachusetts
"Thanks, nice work correcting the address."
- Joe, in Illinois
"Quick responses and always knowledgeable of what we are asking for. KUDOS"
- Frances, in Arizona
"Very helpful, thank you!"
- Matthew, in Massachusetts
"This report was updated faster than it took me to type the email that it is going to be attached to.. :) You are much appreciated."
- Roger, in Iowa
"The response to which she completed the request is impressive as well as how quickly she responds to messages. Impressive and appreciated."
- Charlie, in Alaska
"Efficient and knowledgeable, always timely and helpful with requests :)"
- Frances, in Arizona
"Thanks for the help in deleting the dup record. Nice job."
- Joe, in Illinois
"Great to work with."
- Timothy, in Missouri
"Awesome, thank you so much!"
- Barbara, in Missouri
"Thank you!"
- Kae, in Colorado
"Thank you for a great job on that report. I love One and Done's."
- Joe, in Illinois
"Did it good and FAST... Nice work for a HOT DAY.. :)"
- Roger, in Iowa
"Thank you so much for the help."
- Patsy, in Alabama
"Sarah did a great job creating a report as requested!"
- Colleen, in Massachusetts
"Kristian was very quick to respond to my request, provided great customer service and very friendly! Thank you ?? Kristian"
- Kimberly, in Arizona
"Very quick!!"
- David, in Iowa
"Thanks for the corrections on those letters/email. nice job."
- Joe, in Illinois
"Summer rocks! Thank you!"
- Michelle, in Ohio
"Thank you!"
- Mary, in Kansas
"Nice fix. Thanks for the quick and accurate work."
- Joe, in Illinois
"Thanks for the help and research."
- Joe, in Illinois
"Always a pleasure to work with !!!"
- Donna, in Massachusetts
"Nice job on adding in the code to check addr ln 1 and addr ln 2 for an address."
- Joe, in Illinois
"Brandy was quick to come to my rescue with easy instructions to change a default setting! Thank you , Nancy Yoakum Merriam, KS"
- Nancy, in Kansas
"Thanks for clearing that up."
- Joe, in Illinois
"You all are the best at customer service - always so quick and helpful. Keep up the good work!"
- Kristyn, in Florida
"Super helpful as always, thank you!"
- Matthew, in Massachusetts
"Thanks for removing the user."
- Joe, in Illinois
"Thanks for the help. Nice assist."
- Joe, in Illinois
"Awesome Job! And Thank you for making this request happen super fast!"
- Judy, in California
"Thank you Lisa for the very quick response to my request!"
- Judy, in California
"Sarah is a Rock Star! I had been working with a different Citizenserve employee for a number of weeks to get our fees updated. After submitting a new request in hopes of getting the issue resolved, Sarah got involved and fixed the fees immediately. She's the Best!!"
- David, in Iowa
"Quick response"
- Eric, in Arizona
"Timely and professional"
- Eric, in Arizona
"really quick answer. - Thank you Ms. Lisa!"
- Paula, in Arizona
"He did very well and fixed my problem. Thank you"
- Brenda, in Missouri
"Sarah help out with an issue that needed to be fixed and it worked out great."
- Kim, in Pennsylvania
"Lucas did a great job with an integration request!"
- Colleen, in Massachusetts
"Thank you for your help."
- Patsy, in Alabama
"Bryan was very patient and helpful."
- Kim, in Pennsylvania
"Very helpful and very fast!"
- Matthew, in Massachusetts
"Thanks for the answers"
- Joe, in Illinois
"Thanks for correcting Kyle's phone number."
- Joe, in Illinois
"Report was updated accurately and quickly - extremely appreciative of Reese's efforts! Thank you!"
- Marina, in Arizona
"Thank you for your help."
- Patsy, in Alabama
"I appreciate Daniel's thorough analysis of problems and willingness to make process improvements."
- Lisa, in Arizona
"Great job on re-doing the Elevator Renewal forms. Thank you so much."
- Joe, in Illinois
"Thanks for checking."
- Joe, in Illinois
"Brandy blew my mind with this one! Also, I may just be dumb... Andrea says "thank you" too!"
- Cynthia, in Ohio
"Thank you."
- Ben, in South Carolina
"Super helpful and super quick!!!"
- Matthew, in Massachusetts
"Thank you for the quick response."
- Patsy, in Alabama
"Thank you. I think we are good to go for renewals!"
- Mary, in Kansas
"Thank you for the help."
- Patsy, in Alabama
"Thanks for getting this all to work. Nice job."
- Joe, in Illinois
"Helpful, professional and efficient!!!"
- Dawn, in Missouri
"Brandon was quick to respond and add the code I needed to the system."
- Beth, in Pennsylvania
"Great job on explaining how to move a License to it own File Number. Thank you so much."
- Joe, in Illinois
"Thank you. You have done so much helping us get ready for our busy season."
- Mary, in Kansas
"Ryan, everything is working out great for this request. Thank you."
- Lisa, in Florida
"Great customer service !!"
- Donna, in Massachusetts
"Great job as always!"
- Judy, in California
"Thanks for the great work on fixing these 4 items. Nice job."
- Joe, in Illinois
"Thank you."
- Patsy, in Alabama
"Exactly what I was looking for thank you!!"
- Matthew, in Massachusetts
"Lucas was TERRIFIC. He did a great job in getting everything to flow smoothly. I truly appreciate his efforts."
- JoAnn, in Florida
"Thanks for the heads up."
- Joe, in Illinois
"Thank you for being so diligent on researching my questions. Thanks!"
- Judy, in California
"Thanks for the update. I am in a training mode (with Documentation) and some folks can't read. They are on their own next year at this time."
- Joe, in Illinois
"Thanks for checking"
- Joe, in Illinois
"Thank you for your help."
- JerriAnn, in Utah
"Thanks for the quick fix on those 4 reports."
- Joe, in Illinois
"Thank you for taking care of this urgent request so quickly. We appreciate the amazing customer support from the Citizenserve staff!"
- Judy, in California
"Super-fast!!"
- Matthew, in Massachusetts
"Thank you Brandy."
- Cristi, in New York
"Brandy did a fantastic job putting in a new work flow route."
- Colleen, in Massachusetts
"Thanks for the fix."
- Joe, in Illinois
"Thank YOU!!!!"
- Marilyn, in Arizona
"Thank you!"
- Matthew, in Massachusetts
"Thanks for your help. Hope you get better."
- Joe, in Illinois
"Fixed the problem quickly and explained follow up questions thoroughly. Incredibly helpful."
- Matthew, in Massachusetts
"You guys are quick to help. Thank you Summer!"
- Cristi, in New York
"Fantastic!"
- Matthew, in Massachusetts
"carlos is not in the drop drown box in the permit activity report"
- Mark, in Minnesota
"She did not complete my request. I am the admin for CitizenServe."
- April, in New York
"Buddy is fantastic in solving all our problems."
- Terri, in Maryland
"As always, Buddy was awesome!"
- Terri, in Maryland
"Thank you- Brandy was super helpful and responsive. :)"
- Lindsay, in California
"Very Helpful!"
- David, in Iowa
"Completed in first try !! Awesome !! Those download files are tricky."
- Donna, in Massachusetts
"Always great and expeditious work!"
- Judy, in California
"Thank you for the information and explanation!"
- Judy, in California
"THANKS"
- Jenny, in Alabama
"Thank you!"
- Jackie, in Oregon
"Thanks for the help."
- Joe, in Illinois
"As always quick to respond I Love it"
- Mike, in Florida
"Fantastic service...thank you!!!!!"
- Brey, in Florida
"Super fast response. Thank you Kristian!"
- Jackie, in Oregon
"Thanks for the test. I guess the system knew you were watching so it decided to speed up to our normal response time."
- Joe, in Illinois
"Was very helpful explaining a very complicated and nuanced issue. THANK YOU"
- Matthew, in Massachusetts
"Brandy was amazing! She went the extra mile to help me. Thank you so much, Brandy!!"
- Michelle, in Ohio
"I thank you for your quick response . I want all of line 4 and Line 8 placed in our violations"
- Mike, in Florida
"Seemed very patient and willing to do what I asked."
- Lori, in Illinois
"Thank you!"
- Mary, in Kansas
"Great service!"
- Roy, in Florida
"Thank you."
- Sonia, in Arizona
"Thank you"
- Ruth, in Florida
"Very nice edited field, works great. Thanks for the awesome job."
- Joe, in Illinois
"GREAT JOB IN CREATING THIS REPORT! Thank you very much."
- Joe, in Illinois
"wasnt fixed but closed"
- Gary, in Arizona
"Taylor jumped right in and fixed the error, thanks Taylor!"
- Cynthia, in Ohio
"Please ask support not to close requests until we are able to review the changes (this happens often and with many of the support people). This report is giving an error message and I don't know if Taylor will receive my reply to a closed request.."
- Cynthia, in Ohio
"Thanks for the quick response!"
- Brenda, in Utah
"Buddy called and walked me through this problem. I appreciated his patience!"
- Cynthia, in Ohio
"Thank you so much for the help. Thanks, Patsy"
- Patsy, in Alabama
"Nice job on setting up the new Email. Thanks."
- Joe, in Illinois
"Very Quick!"
- David, in Iowa
"Thank you!"
- Brenda, in Utah
"Good Job and quick.. Thanks !!!"
- Roger, in Iowa
"Thanks for checking."
- Joe, in Illinois
"Awesome Ryan Garvey, thumbs up! Thank you for all your hard work!"
- Esther, in Arizona
"Thank you so much, quick response appreciated."
- Patsy, in Alabama
"Always a pleasure to work with..."
- Donna, in Massachusetts
"Thank you Sarah."
- Mary, in Kansas
"Thank you!"
- Karen, in California
"Brandy was great to work with. She proved exceptional communication while working on my request."
- Permit, in Idaho
"Has a quick response time, and great customer service. Thank you again, Summer!"
- Gina, in Florida
"Thank you so much for time and quick response to working out my issues and changes necessary. I really appreciate you!"
- Margaret, in Colorado
"Thanks for letting me know."
- Joe, in Illinois
"Summer is awesome!"
- Randy, in Missouri
"Very helpful with updating the settings needed and explaining the answer to my question. Always very helpful."
- Matthew, in Massachusetts
"Thank you!"
- Matthew, in Massachusetts
"you did good! and quick. thanks for the support"
- Roger, in Iowa
"Thanks for all your help Brandy :}"
- Cristi, in New York
"Daniel created a very complicated report for me and I appreciate all the time and effort he put in. I had several change requests and he worked through it all patiently and helpfully! Thank you!"
- Mindy, in Alabama
"Thanks for jumping in on this one. I appreciate your fixing it. He had it working and last night said he found something that needed to be fixed and I guess that messed up those required fields. But thanks again, and I will message him to close his request."
- Joe, in Illinois
"Thanks for checking out the reports. Nice job."
- Joe, in Illinois
"Thanks for finding those."
- Joe, in Illinois
"Thank you for the quick response!"
- Yasmin, in Arizona
"Taylor went above and beyond to fix and make changes to an existing report. I appreciate that he took the time to call me to go over some changes. He was patient and understand, as always!!!"
- Amanda, in Missouri
"Thanks for the adjustments on those reports."
- Joe, in Illinois
"Thanks for the clarification. It would be nice if your Dev folks could explain these enhancements a little better as you so kindly did. There was no mention of the "X" at all."
- Joe, in Illinois
"Prompt response"
- Amy, in Missouri
"Thank you! That was a quick efficient response! Much Appreciated!"
- Michelle, in Vermont
"Great and fast customer service."
- Roger, in California
"Kristian was able to help correct an issue on the review process in a timely manner. His help is greatly appreciated! Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Great speedy service...Thank you Brandon!"
- Dana, in South Carolina
"Thank you for the very fast response to my request."
- Judy, in California
"Great job on finding the issue with the Contact Payment process. Thank you so much for the quick turn-around."
- Joe, in Illinois
"Brandon was quickly able to make the necessary changes on routing. Thank you! Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Nice job in researching my user's issue. Great explanation. Thanks."
- Joe, in Illinois
"Thank you for fixing my mistake so quickly."
- Cristi, in New York
"Thank you Summer. You guys are always on top of questions."
- Cristi, in New York
"Amazing, fast response and work as always!"
- Judy, in California
"Thanks for trying to fix those boxes. It is good enough."
- Joe, in Illinois
"Thank you for being so prompt with my request!"
- Stephanie, in Arizona
"Thanks for your help!"
- Dan, in Missouri
"Buddy created an awesome report that is so very helpful to us! Thank you for working with me and going back and forth a few times until it was exactly what we needed! Thanks so much!!!!!"
- Mindy, in Alabama
"Super quick!"
- David, in Iowa
"Another quick, successful resolution for Brandy!"
- Cynthia, in Ohio
"I did not choose the thumbs down, Brandon did a GREAT JOB helping me with this, there was not a thumbs up option.. please note this that it was a thumbs UP!"
- Cindy, in Missouri
"If you change the layout of your site you should give instructions on how the new format works not just blindly change it and hope everybody gets it."
- Scott, in Missouri
"Thank you Sarah!"
- Mary, in Kansas
"Sarah quickly solved a problem and her timeliness is greatly appreciated! Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Lucas was great. He gave me the information that he had to answer my qeustion, and checked with another department on another part of my questions. He followed up and gave me the rest of the information that I needed. It is much appreciated."
- Izzy, in Illinois
"Really appreciate the fast turn around on this."
- Martin, in Kansas
"Helpful and courteous, thank you."
- Matthew, in Massachusetts
"Thank you so much for finally fixing this problem."
- Patsy, in Alabama
"Very thorough with looking into the problem in depth. Thank you!"
- Matthew, in Massachusetts
"thanks for your help."
- Christine, in Ohio
"Great job, thank you."
- Patsy, in Alabama
"Thank you Sarah!"
- Mary, in Kansas
"Thank you, good job!!!"
- Deborah, in Florida
"Nice job on adding the 2 boxes. Thanks"
- Joe, in Illinois
"Sarah did a great job continuing to work with me until I got the report I needed"
- Amy, in Missouri
"Thank you!"
- Matthew, in Massachusetts
"Thanks for the enhancement to the Garage Detached sub type."
- Joe, in Illinois
"Thank you to Brandon! He was able to get us links to our permit applications which will be so very helpful for us and our customers. Thank you! :-)"
- Mindy, in Alabama
"Thanks for updating those workflows."
- Joe, in Illinois
"A BIG Thank you for processing our request so quickly! THANK YOU!"
- Judy, in California
"Excellent, very helpful and fast!"
- Matthew, in Massachusetts
"Thank you for a quick response."
- Patsy, in Alabama
"Perfect! Thank you"
- Mary, in Kansas
"Lucas is always gracious looking into requests and problem solving, and today was no exception. He was able to make some adjustments for us to better serve people applying for licenses. Kindly, Nancy Yoakum City of Merriam KS"
- Nancy, in Kansas
"Thanks Brandy for your Quick Response, I made the change as you noted."
- Michael, in Florida
"Perfect! Thanks Reese!"
- Mary, in Kansas
"Thank you, Brandy! Especially for not judging my panic mode! Insert eye roll here!!"
- Michelle, in Ohio
"Thanks for Adding the new user."
- Joe, in Illinois
"Thank you for your quick respone!"
- Judy, in California
"Thanks, kind of thought that was the reason."
- Joe, in Illinois
"Thanks for removing that username."
- Joe, in Illinois
"Thank you for the fast service!"
- Stephanie, in California
"Kristian helped to come up with a solution to a field not populating in a timely manner. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Brandy - good information, thanks. FYI - the new look you suggested also does better on a mobile device!"
- Read, in Illinois
"Thanks for adding the 2 Categories in the drop down."
- Joe, in Illinois
"Thanks for the research."
- Joe, in Illinois
"Always incredibly helpful and understanding of our issues."
- Cynthia, in Ohio
"good job"
- Roger, in Iowa
"This ticket was closed out before I was finished questioning it and making sure it was correct. I've also found while asking about this report and the information on it that the owner information is being brought over incorrectly. The system is bringing part of the address information over from the county and putting it in the Owner Name information area instead of the Address information area. When there is a C/O person under the Property Appraiser's information that should be going under the address not as part of the owner. A C/O person can be anyone including a Property Manager that the owner wants to have their tax information sent to. It is not normally the actual owner of the property. When this information is changed (which it is quite often) then Citizenserve is trying to close out the rental license. We don't need to keep closing licenses that haven't actually had any kind of ownership change. I also need to have a phone call to go over some other information on the report that I'm still uncertain of. I just need to make sure all of this information is corrected and I'm doing everything correctly myself before our next mail out and this report is the first thing I need to make sure it fixed. Thanks"
- Melinda, in Florida
"Awesome thank you!"
- Billie, in Alabama
"Thanks for the fix."
- Joe, in Illinois
"Thanks for the Fix of the Pay by Contact Receipt."
- Joe, in Illinois
"Nice job on updating our routes. Thank you."
- Joe, in Illinois
"Summer is great always polite and super helpful."
- Terrill, in Florida
"Very helpful and listened to all of my concerns and added the report just as requested."
- Jill, in Missouri
"Kristian quickly responded and completed the work request sent, much appreciated!"
- Colleen, in Massachusetts
"Kristian went above and beyond to help one of our applicants, much appreciated!"
- Lisa, in Massachusetts
"Thank you for the fast and professional custom service!"
- Victor, in Idaho
"Thanks for finding that code error for the pay by contact receipt."
- Joe, in Illinois
"solved my isssue"
- Cobi, in Georgia
"Promptly done and to perfection"
- Clement, in Pennsylvania
"Thanks for the fix. Do you know why it changed from Thursday's correction?"
- Joe, in Illinois
"Thank you"
- Matthew, in Massachusetts
"Perfect, thank you!"
- Billie, in Alabama
"Thank you, just what we needed."
- Billie, in Alabama
"Taylor you did good! and did it fast. Have a great weekend."
- Roger, in Iowa
"I can't thank Ellen enough for this work of art. Nice job. Great job. My idea, her analysis and implementation - What a Team."
- Joe, in Illinois
"Thanks for adding Liam to the dropdown."
- Joe, in Illinois
"Thanks so much! Very fast service!"
- Terri, in Maryland
"Nice job on fixing the math on that report. Thanks."
- Joe, in Illinois
"I haven't gotten definitive feedback that the issue is cleared up, but I'm hopeful that it is. In any case, thanks for your help with this matter."
- Mike, in Missouri
"Brandy was quick to respond and assist with the email problem I reported. Her timeliness is greatly apprecaited. Thank you, Nancy Yoakum City of Merriam"
- Nancy, in Kansas
"Nice fix. Thanks for correcting Arlington Heights or Arl Hts, etc."
- Joe, in Illinois
"Thank You."
- Billie, in Alabama
"Great job! Bryan was very quick at responding to my request :)"
- Brittney, in California
"GREAT WORK!"
- Scott, in North Carolina
"Thank you for the quick response."
- Patsy, in Alabama
"Thanks."
- Joe, in Illinois
"Thanks."
- Joe, in Illinois
"Thank you! She solved our problem."
- Amy, in Missouri
"I will try this again. Got logged off. Thanks for the research and I have deleted the records"
- Joe, in Illinois
"Thank you for the research and I have deleted those records."
- Joe, in Illinois
"Summer was great thank you for the quick response"
- Lenny, in Massachusetts
"Thanks for fixing those fonts."
- Joe, in Illinois
"Thanks for the signature add for Liam."
- Joe, in Illinois
"Great work, thank you!"
- Matthew, in Massachusetts
"Thanks for checking."
- Joe, in Illinois
"Very quick to respond and update my request to our portal :)"
- Brittney, in California
"Great work"
- Roderick, in California
"Thanks for the research and hope your Dev group can see what could be done."
- Joe, in Illinois
"Thanks for the help on this. Nice job."
- Joe, in Illinois
"Thanks for fixing the report. Nice Job!"
- Joe, in Illinois
"Lucas was very helpful and attentive to this support request. Lucas was also very patient, informative, and knowledgeable."
- Mitchell, in Georgia
"thank you for your quick response, it looks good."
- Gina, in Florida
"I appreciate the quick response"
- Amy, in Missouri
"Thank you for the great follow-up and communication on this fix! Much Appreciated!"
- Michelle, in Vermont
"Thanks for the fix and the research. Nice Job!"
- Joe, in Illinois
"I was asking about the new version of Citizenserve. Your screen shot looks like the old version. Please see my screen snips that show what I am talking about."
- Mike, in Missouri
"Thanks #2"
- Joe, in Illinois
"Thanks for the quick response"
- Amy, in Missouri
"Thanks for the assist."
- Joe, in Illinois
"Great job. Thanks for the fix on the Categories."
- Joe, in Illinois
"Thank you so much for reaching out and explaining things to me. Great Customer Service."
- Patsy, in Alabama
"Brandy was very helpful and thorough in responding to my inquiry."
- Colleen, in Massachusetts
"Nice job adjusting the Routing users. Thank again."
- Joe, in Illinois
"Nice job. Thanks for the quick response."
- Joe, in Illinois
"Thanks for fixing that issue o Development Project in the portal."
- Joe, in Illinois
"Thanks for the clarification."
- Joe, in Illinois
"I don't know yet, but since he found the issue and is re-running the job at 5:45am Pacific time tomorrow i will assume it will work."
- Joe, in Illinois
"Thank you for the great job and fast response to my request."
- Judy, in California
"Nice job Summer. Thank you. Another One and Done project. Very impressive."
- Joe, in Illinois
"Thank you for taking care of this so quickly."
- Judy, in California
"Whew! Thank you for taking care of this so quickly."
- Paula, in Colorado
"Amazing response thank you!"
- Lisa, in Massachusetts
"Thank you for all you do"
- Jessica, in Texas
"Bryan went above and beyond to get me the information I needed on this!!!"
- Permit, in Idaho
"Great job! We just couldn't get our #s to jive and you and Brian are the masters!"
- Terri, in Maryland
"Awesome work Brandon. Until the next time. Thank you."
- Lisa, in Florida
"Thank you, Brandon!"
- Ricci, in Massachusetts
"Thank you for reaching out to make sure I understood."
- Patsy, in Alabama
"Thank you for taking care of this request so quickly!"
- Judy, in California
"This looks GREAT - thanks for all your help!!"
- Debbie, in Minnesota
"The support person closed the case as complete and my issue is not resolved. I went to print out the document and scan it so I could show the representative that it is still not printing properly and in that time she closed the case."
- Leeta, in Florida
"Thanks for adding the new user."
- Joe, in Illinois
"Thanks for the help."
- Joe, in Illinois
"Summer is great to work with and can address the issues in a timely manner."
- Stephanie, in California
"Big help to us, thanks."
- Terri, in Maryland
"Great job! Thank you!"
- Judy, in California
"Thank you for fixing this issue, I appreciate how quickly you could resolve the problem."
- Judy, in California
"Thanks so much for the fast service!"
- Terri, in Maryland
"Thanks for the help on the Common Comments research."
- Joe, in Illinois
"Thanks for getting the reports to match."
- Joe, in Illinois
"Thanks for figuring that out. I know we have an old OPEN request to prevent that but guess it is in the 'someday' file."
- Joe, in Illinois
"Fast fix. Thanks so much."
- Terri, in Maryland
"Thanks for changing the 12 to a 10. Nice job"
- Joe, in Illinois
"Perfectly and promptly done!"
- Clement, in Pennsylvania
"Thanks for the research and answer."
- Joe, in Illinois
"Thanks for helping us fine tune our information."
- Dee Dee, in Arizona
"The Dashboard-Section/Inspector report is still not working."
- Van, in Florida
"Fast turnaround on that report request, thank you. Just one note, I had asked for the report to be sorted numerically by license #, but since it is not I assume that is not possible?"
- Barbara, in Missouri
"Thanks and don't forget to let me know after you closed her down."
- Joe, in Illinois
"Thank you! Great work around and provided what we need."
- Christine, in Ohio
"Thank you for the quick response. Awesome work"
- Maryjoy, in Pennsylvania
"Thank you for another great 1 and Done request. Nice Job. Thanks"
- Joe, in Illinois
"Nice Job adding the "Other" fields. Works like we asked. Thanks."
- Joe, in Illinois
"fast and complete as always!!"
- Roger, in Iowa
"Nice job on the research on units. Thanks."
- Joe, in Illinois
"Nice research to prove the point. Thanks."
- Joe, in Illinois
"Thank you for taking care of this so quickly!"
- Judy, in California
"Thanks for fixing the PW weekly reports."
- Joe, in Illinois
"Thanks for fixing the Contact Reprint report."
- Joe, in Illinois
"Thank you."
- Patsy, in Alabama
"Nestor did a great job and I appreciate his patience and the kind words I receive from him when responding to my requests"
- Leisa, in Minnesota
"Thanks for the editing of the contractor licenses."
- Joe, in Illinois
"Problem was swiftly resolved, thank you! Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Thank you for your fast attention to this matter."
- Stephanie, in California
"Thanks for adding that new contractor license. Nice job."
- Joe, in Illinois
"Great response time!"
- Michael, in Florida
"Thank you for that zoning class report. Nice job."
- Joe, in Illinois
"Kristian was very helpful and Friendly!"
- Marquita, in Florida
"Sarah was most kind and came up with a plan next time I have a routing issue. Thank you! Kindly, Nancy Yoakum City of Merriam KS"
- Nancy, in Kansas
"Awesome job, thanks for the quick response."
- Patsy, in Alabama
"Thanks."
- Joe, in Illinois
"Thanks for de-activating Paige."
- Joe, in Illinois
"I would just like to point out how efficient Lucas was. It was by far the quickest turnaround time yet. I appreciate his attentiveness and professionalism."
- Tahycha, in Massachusetts
"Thanks for the repairs to that allocation issue. We will go back to that process as opposed to what Julie said we can do. Nice Job."
- Joe, in Illinois
"Wow! Nice Job. A one and done request. Very impressed. Thank you so much."
- Joe, in Illinois
"Awesome work, so proud to have it fixed correctly."
- Patsy, in Alabama
"Great prompt reply on fulfilling request."
- Thomas, in Colorado
"Brandy did a great job. Thanks so much!"
- Terri, in Maryland
"Always double checking you understand what our needs are! EFFICIENT and FRIENDLY. 100% satisfied"
- Frances, in Arizona
"THANK YOU FOR THE QUICK RESPONSES."
- Patsy, in Alabama
"Reese has done a great job helping me with the portal!"
- Sandy, in South Carolina
"Thank you for taking care of this so quickly, great job!"
- Judy, in California
"Did an awesome job."
- Patsy, in Alabama
"You are the best, Daniel.."
- Alfonso, in Massachusetts
"Thanks for the help. I have a note here to ask for the conversion parcel number run once we hear from Cook Cty."
- Joe, in Illinois
"Thanks for the research and the changing of that email template. Nice Job!"
- Joe, in Illinois
"Fastest tech in the west!"
- Terri, in Maryland
"Thank your for a quick response."
- Victor, in Idaho
"I appreciate the opportunity to communicate with someone who is working on my issue at this time. He was good to work with and he got the issue resolved. Hopefully this jurisdiction numbers are not up to date. Thnaks"
- Bill, in Minnesota
"Thanks for adding the Linkable option for the Permit number. Great job."
- Joe, in Illinois
"You may need to fly here and calm these ladies down."
- Joe, in Illinois
"Good catch, I guess there is some old stuff still laying around. Thanks for this correction."
- Joe, in Illinois
"Nice work, Thanks for the fix."
- Joe, in Illinois
"Thank you very much Lisa for the quick turnaround on the request! Awesome Job!"
- Chris, in Alabama
"Very helpful and clear in explaining options. Thank you!"
- Matthew, in Massachusetts
"Thanks Reese! Your prompt attention helped me meet our report deadline!"
- Norman, in Missouri
"She did a great job! Very quick too."
- Judy, in Ohio
"Nice job. Thanks for correcting those invoices."
- Joe, in Illinois
"Summer did a great job addressing my request it a very timely manner! Thank you, Nancy Yoakum City of Merriam"
- Nancy, in Kansas
"Thanks for the notice."
- Joe, in Illinois
"Thank you!"
- Mary, in Kansas
"Thank you for adjusting that report. Looks good now. Nice job."
- Joe, in Illinois
"Brandy completed this task much faster than we anticipated. Great job!"
- Terri, in Maryland
"Very helpful and very quick with responding to my request! Thank you so much!"
- Brittney, in California
"Super quick at responding to my request! Thank you so much!"
- Brittney, in California
"Great job, done perfectly, with typical immediate response. Awesome job - thanks!"
- Richard A., in Missouri
"as always so helpful"
- Dawn, in Ohio
"He resolved the issue very quickly."
- Patsy, in Alabama
"Great job! Thank you."
- Judy, in California
"Thanks Julie!!"
- David, in Iowa
"Reese did a great job helping me with a report issue and answering a question regarding report sharing. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Thanks for the fix. Nice job."
- Joe, in Illinois
"Reese completed my requests very fast. I am appreciative of his quick efficient work!"
- Deb, in Minnesota
"Thanks for the clarification"
- Joe, in Illinois
"Thanks for explaining the new change."
- Joe, in Illinois
"Thanks to Nestor, for taking care of my request so quickly!"
- Denise, in California
"Thank you nice job."
- Joe, in Illinois
"Nice job modifying that report. Thanks"
- Joe, in Illinois
"Thanks for modifying that report for the Code Enforcement re-inspections. Nice job"
- Joe, in Illinois
"Thanks for the clarification"
- Joe, in Illinois
"Thank you for the explanations and making all of the different changes that we needed in our process. Great job!"
- Judy, in California
"Super Job. Thanks for the adjustments on that report."
- Joe, in Illinois
"Thanks for the hard work on those inspection types. Nice job."
- Joe, in Illinois
"Thanks for the work on the old Inspection names."
- Joe, in Illinois
"Thanks for finally figuring the issue out. What a hidden issue that was."
- Joe, in Illinois
"Thank you Ryan!"
- Mary, in Kansas
"Good job!"
- Deborah, in Florida
"Thanks for helping with the reports."
- Joe, in Illinois
"Thanks for the research to explain the difference."
- Joe, in Illinois
"Thanks so much."
- Terri, in Maryland
"It was easy to make the changes requested on my end and appreciate the timely turnaround."
- Kimberly, in Utah
"Nice job, Thanks for the support."
- Joe, in Illinois
"Brandon has done awesome very responsive and sked the right questions to ensure I get what I needed."
- Dawn, in Ohio
"Thank you Buddy for working through this to the point where I understand and am able to prevent further problems of this type."
- Cynthia, in Ohio
"This has helped us enormously. Thank you Sarah!"
- Mary, in Kansas
"Answered our question quickly and politely."
- Terri, in Maryland
"Thank you for the quick response."
- Patsy, in Alabama
"Brandy is always so helpful. very prompt with her follow-through."
- Dawn, in Ohio
"Reese was very fast and informative! Thank you!"
- Mary, in Kansas
"Does great work !!"
- Donna, in Massachusetts
"Great Job, Great Support. Thanks for fixing the Finance changes back."
- Joe, in Illinois
"Quick response and results. Thank you!"
- Ashley, in Idaho
"Thanks again for all your help."
- Joe, in Illinois
"Nice job correcting that report. Thanks."
- Joe, in Illinois
"OK Thanks"
- Joe, in Illinois
"Ryan quickly resolved my request and also helped out on another request in a timely manner. He is always responsive and came up with a good solution. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Request was completed quicker than I was expecting as I didn't request a rush. Appreciate all you do. Thanks!!"
- Thomas, in Colorado
"Thanks for the info."
- Joe, in Illinois
"Buddy has been amazing!! Not only did he take the mess we gave him and create what we needed; he remained calm with us after we threw a bunch of changes in and was able to interpret all of it. The portal is working exactly as Lisa needs it to. Thanks so much!"
- Terri, in Maryland
"Thank you so much for your help with this yearly project! You are amazing!"
- Judy, in California
"I think you are passing up on a nice enhancement for the future to assist many municipalities like ours who do a lot of Multi-family Complexes. You could have a Special Add function for what I described. Thanks for trying."
- Joe, in Illinois
"Thanks for the help."
- Joe, in Illinois
"Summer was quick to respond to my request and to find and implement a solution. Really appreciate her help!!"
- Beth, in Pennsylvania
"Thank you for the fast response to my request!"
- Judy, in California
"Daniel, Your help with this project was amazing, and thank you for taking the time to read thru my long explanations... and understanding what I was trying to say. Thank you for taking care of this request so quickly!"
- Judy, in California
"Thank you for the quick response and work on my requests!"
- Judy, in California
"Fantastic. Exceedingly helpful and thorough. Very much appreciate Buddy's work."
- Matthew, in Massachusetts
"I don't recall seeing any notification of that change, but I will yield to your memory. Thanks."
- Joe, in Illinois
"This adjustment was very beneficial for us and time sensitive. thank you."
- Robert, in Florida
"Thanks for the help."
- Joe, in Illinois
"Good response time, helpful in answering what could be done. Thank you, Brandy!"
- Angie, in South Carolina
"Thanks"
- Joe, in Illinois
"Thanks for resetting her."
- Joe, in Illinois
"Daniel did a great job on this! I was not sure if what I was requesting was even possible and he had it completed on the same day."
- Cynthia, in Ohio
"Ellen was great(As always) super quick repsonse"
- Dawn, in Ohio
"Thanks for fixing the screen that displays all the addresses."
- Joe, in Illinois
"Thanks for your help on the customer pop ups issue."
- Joe, in Illinois
"Summer is always super helpful. great to work with."
- Dawn, in Ohio
"Kristian was fast and accurate!"
- Albert, in California
"Thanks for the help on Kyle's pswd."
- Joe, in Illinois
"Summer did an amazing job walking me through a payment issue that I had no clue on how to fix. She directed me from beginning to end and who to contact to make the correction. Summer has been an amazing asset to Citizen Serve and we appreciate all of her work!!"
- EJ, in Missouri
"Thank you so much for your help on this request. It saved much staff time. Thanks!"
- Judy, in California
"Lisa was amazing as always! Thank you for the very quick response to my request. : )"
- Judy, in California
"Thank you"
- Mary, in Kansas
"Thanks for removing that fee for CB's."
- Joe, in Illinois
"Nestor was very helpful and worked well to solve the problem."
- Michael, in Utah
"Thank you so much!"
- Shana, in Alabama
"Kristian did a great job and quickly too!"
- Colleen, in Massachusetts
"Thank you for the amazing quick response to my request!"
- Judy, in California
"Super fast and responsive, resolved my issue quickly, thank you!"
- Code Enforcement, in California
"Great tech help"
- George, in Alabama
"Brandy did an excellent job not only providing written information for my request, but kindly took the time to call and provide an additional option for searching for the information I requested. Kindly, Nancy"
- Nancy, in Kansas
"Thank you for the prompt help!"
- Stephanie, in California
"Brandy was great to work with. She did a great job in solving the issues."
- Michael, in Utah
"Great to work with and was able to help fix my problem!"
- Stephanie, in California
"great job thanks so much"
- Scott, in North Carolina
"Excellent job!"
- Deborah, in Florida
"Thank you for the very prompt response to my request!"
- Judy, in California
"Thank-you, you were excellent!!!!"
- Deborah, in Florida
"As I view my request it has yet to be done!"
- Deborah, in Florida
"Sarah helped me with my requests she was efficient and knowledgeable about my issues. Thank you Sarah"
- Lynn, in Georgia
"I see that it is now correct Thanks"
- Paul, in California
"Thank you so much for taking care of this so quickly!"
- Judy, in California
"thanks for the help"
- Joe, in Illinois
"Great job, Summer!!!"
- Cynthia, in Ohio
"Daniel wowed me with how quickly he responded and addressed my needs. Two thumbs up :)"
- CSG, in California
"Ellen always is on top of these things and gets whatever the request may be, done quickly. You are very lucky to have her on your team."
- Nancy, in Ohio
"Lucas did a great job figuring out what I was afraid would be a complicated request. THANK YOU"
- Cynthia, in Ohio
"Thanks for clarifying that."
- Joe, in Illinois
"Great Job, thanks for adding that field."
- Joe, in Illinois
"Thank you!"
- Margaret, in Colorado
"thank you soooo much!"
- Ruth, in Florida
"It is always a pleasure to have Julie on the case....."
- Shayne, in Florida
"Good job!"
- Deborah, in Florida
"I can't thank Buddy enough for coming to my rescue on this. Thanks for the help and glad you are available. Best communication ever."
- Joe, in Illinois
"Thanks for fixing the ME types issued and exp. dates."
- Joe, in Illinois
"GOOD JOB"
- Scott, in North Carolina
"Buddy is always an top of answering requests in a timely manner"
- Steve, in Florida
"Thanks for the mods to that permit typ. Nice job."
- Joe, in Illinois
"Thank you!"
- Stephanie, in California
"Summer was great with this problem."
- Cynthia, in Ohio
"Thanks for fixing the Food Inspection Report. Nice job."
- Joe, in Illinois
"Thanks for fixing the Food Inspection report. Nice Job."
- Joe, in Illinois
"Lisa did a great job, Thank you!"
- Roy, in Florida
"Thanks for informing me of Portfolio Pdfs. I will let the staff be aware of this."
- Joe, in Illinois
"Thanks for fixing that report - Nice Job."
- Joe, in Illinois
"Ryan response time was amazing."
- Mike, in Florida
"We've been so impressed with CitizenServe Support! Thank you :)"
- Brenda, in Minnesota
"Sarah was very quick and efficient in getting the items I needed."
- Permit, in Idaho
"Thank you very much for that city replacement option. Nice job"
- Joe, in Illinois
"Thank you Lucas for such a prompt response, it was greatly appreciated!! My report is now complete. Have a good day! Marian Kane City of Industry City Hall"
- Marian, in California
"Thanks for the final cleanup."
- Joe, in Illinois
"Thanks that's just what I needed to know. I'll pass this on to other folks that have this need."
- Robert, in Georgia
"Always great to work with Daniel !"
- Donna, in Massachusetts
"Quick response! Thank you!"
- Mary, in Kansas
"Thank you for the quick response to my requests!"
- Judy, in California
"Very good customer service"
- George, in Alabama
"Thank you Lisa for all that you do to make my job easier! : )"
- Judy, in California
"Great Job on setting up that new report. Thank You."
- Joe, in Illinois
"Thank you!"
- Mary, in Kansas
"great job!! and fast"
- Scott, in North Carolina
"Thanks for the help."
- Joe, in Illinois
"Quick response. Thank you!"
- Kevin, in Kansas
"We appreciate all your patience & support that you give us!"
- Beverly, in Arkansas
"Thank you for inactivating those 2 emails. Nice job."
- Joe, in Illinois
"Thanks fro putting that field back. nice job."
- Joe, in Illinois
"Thanks for adding the permit # to that email."
- Joe, in Illinois
"Awesome as always!!"
- Trisha, in Minnesota
"Thank you for all your hard work."
- Mary, in Kansas
"Super responsive Very knowledgeable Creative with solutions High quality work"
- Read, in Illinois
"Speedy service, as usual! Thanks, Sarah!"
- Lisa, in Arizona
"Thanks"
- Thomas, in Pennsylvania
"Thanks for the excellent job on creating this new email. Nice work!."
- Joe, in Illinois
"Thanks for the quick Fix on the H2O"
- Joe, in Illinois
"Thanks for the fix on the H2O."
- Joe, in Illinois
"Thanks for the work."
- Joe, in Illinois
"Thanks for the feedback."
- Joe, in Illinois
"Thank you for all your patience and help getting Tom set up!"
- Stephanie, in California
"We appreciate all your help."
- Beverly, in Arkansas
"Nestor is always a pleasure to work with and swiftly resolved my issue. Kindly, Nancy Yoakum City of Merriam"
- Nancy, in Kansas
"Thanks"
- Joe, in Illinois
"Summer was amazing in answering my questions."
- Permit, in Idaho
"she did all she could, program is not capable of doing what was needed."
- Deborah, in Florida
"Thanks for fixing the Amount positioning for the Licenses Receipts."
- Joe, in Illinois
"Summer is a ROCK STAR. Thanks for your help."
- Scott, in Arizona
"Quick response. Awesome !"
- Donna, in Massachusetts
"Great job on removing that column. Fast turn-around. Thanks."
- Joe, in Illinois
"Nice Job, Nice turn-around. Thought I sent this already, but just in case, wanted to credit where due."
- Joe, in Illinois
"Sarah is awesome!!"
- Trisha, in Minnesota
"Every single Support person I've dealt with since we went live on January 3rd, 2023 has been awesome!! I was worried with Brandy going on maternity leave but that worry went away within the first couple of support requests and responses I received. You're a great team to work with!!"
- Trisha, in Minnesota
"Summer did a great job. Im consistently impressed with the results to all of our support requests. This has truly enabled us to build a custom permitting program for a unique environment, a very busy deep water commercial port in Florida. Thanks again, Bill H."
- William, in Florida
"Thanks for the update."
- Joe, in Illinois
"Thanks again for the help on the Categories list."
- Joe, in Illinois
"Thanks for the report Mod. Nice job."
- Joe, in Illinois
"Thanks for the answer on the Category."
- Joe, in Illinois
"We appreciate all your support & its always in a timely manner."
- Beverly, in Arkansas
"Resolved my issue quickly!"
- Evan, in Arizona
"Good Job Jake. Thank you."
- Dianne, in Arizona
"Great Job. Email works fine. Thanks again."
- Joe, in Illinois
"As always, Buddy did a great job in assisting us!"
- Terri, in Maryland
"Thanks for finding that bug. Nice work."
- Joe, in Illinois
"Excellent"
- James, in South Carolina
"Thanks for that enhancement. Nice job."
- Joe, in Illinois
"Bryan did great! This was an interesting problem that took some time to work through. I appreciate that he stuck with it, and worked through it on a time frame that was good for me. Thanks again!"
- Robert, in Arizona
"Brandon did a great job creating a new letter!"
- Colleen, in Massachusetts
"great job!!"
- Scott, in North Carolina
"Thanks for the help on the List."
- Joe, in Illinois
"Fast and great job as always!"
- Judy, in California
"Thanks for the fix. Nice job."
- Joe, in Illinois
"Thank you for the very quick response to my request!"
- Judy, in California
"Thanks for all the work on this."
- Joe, in Illinois
"Thanks for modifying that report. Nice job."
- Joe, in Illinois
"We appreciate all your help."
- Beverly, in Arkansas
"Absolutely the fastest fix in history! Thanks so much."
- Terri, in Maryland
"Thanks for investigating the city issue."
- Joe, in Illinois
"Great job! Thanks for adding the new "OTHER" to the permits."
- Joe, in Illinois
"Lisa, Did a fantastic job! Ben"
- Ben, in Georgia
"You all are great! Enjoy your weekend Please pass on many more thumbs up you all deserve. Ben Crawford"
- Ben, in Georgia
"Thanks for the support. Good catch on the Sign Request."
- Joe, in Illinois
"Thanks, Nice job. And in Admin, can you move this to the Environmental Heath Lookup? It should not be in Building Division."
- Joe, in Illinois
"Great response time & always great service!"
- Nikki, in Missouri
"Thanks for the research and the How To info. Nice job."
- Joe, in Illinois
"Jake has been great! I sent a few requests over together and they are being handled quickly."
- Cynthia, in Ohio
"Thanks and Keep up the good work."
- Joe, in Illinois
"As usual great service!"
- William, in Florida
"Thank you for the quick test. I will delete the rest. Appreciate the help."
- Joe, in Illinois
"Thank you for the help."
- Kevin, in Kansas
"Nice Job. Thanks for fixing those 6 fields."
- Joe, in Illinois
"I appreciate Nestor's prompt response. Thank you!"
- Tracy, in Colorado
"Nice Job! One and Done. Thanks for the enhancement on the 3 Court Orders."
- Joe, in Illinois
"Thank you for the quick response."
- Kevin, in Kansas
"Brandon was able to quickly give me the information I needed. Kindly, Nancy at City of Merriam, KS"
- Nancy, in Kansas
"Fast Response! Thank you!"
- Brenda, in Utah
"Kristian was communicative giving me updates on an issue that went to the Design Team to resolve. He also helped with learning some new functionality on the new interface. Kindly, Nancy Yoakum City of Meriam KS"
- Nancy, in Kansas
"Thank you for the prompt response!"
- Judy, in California
"Ryan was able to fix my issue quickly and was very nice to me."
- Terri, in Maryland
"Jake did a great job in fixing our issue quickly."
- Terri, in Maryland
"Nice job! Thanks for the updates on those reports."
- Joe, in Illinois
"Sarah was very detailed in instruction to us - which we loved! The problems has been resolved."
- Terri, in Maryland
"Fast and efficient! Thank you!"
- Brenda, in Utah
"Nice job finding that bug. Thanks"
- Joe, in Illinois
"Thanks for adding Max to the drop Downs"
- Joe, in Illinois
"Very helpful and went above and beyond by double checking on a follow up question I had. Thank you!"
- Matthew, in Massachusetts
"Great help, and patiently waited while we went through several attempts to get the software and hardware configured for the meeting."
- Steve, in Florida
"Thanks for the help."
- Joe, in Illinois
"Thanks for the research on read receipts."
- Joe, in Illinois
"Thanks for the re-adjustment of this form."
- Joe, in Illinois
"Thanks for the link on cut sheets"
- Joe, in Illinois
"Great service and help"
- George, in Alabama
"Extremely prompt response time! Very helpful. Thank You"
- Norman, in Missouri
"Thank you for all of your help!! You are an asset to any company you work for! You customer service is A+!"
- Michael, in Missouri
"Very quick turnaround"
- Steve, in Florida
"Julie is amazing! She always fixes everything! Thank you!"
- Mindy, in Alabama
"I couldn't believe how fast Daniel fixed our issues on several files. I was thrilled!"
- Terri, in Maryland
"Thanks for the investigation on that report. Nice Job"
- Joe, in Illinois
"Thank you"
- Ruth, in Florida
"Great Job - Thanks for all you do."
- Joe, in Illinois
"Brandon was very patient and helpful getting me back online with citizenserve. Thanks."
- Reginald, in Ohio
"great response time and trouble shooting! thank you Buddy!"
- Paula, in Arizona
"Very satisfied. Summer got the request and responded almost immediately. Got everything done as requested."
- Albert, in California
"The BEST!!"
- Dianne, in Arizona
"Sarah is the BEST!"
- David, in Iowa
"Julie was awesome!! Fast fix and reset for our issue."
- Terri, in Maryland
"Great, very helpful, thank you."
- Matthew, in Massachusetts
"Thank you for the prompt response."
- Judy, in California
"Thanks for adjusting that Liquor License Invoice. Nice Job."
- Joe, in Illinois
"Thank you for the fast service on this. Nice job."
- Joe, in Illinois
"Thank you for going above and beyond to get this report put together. Nice Job. Thank you so much."
- Joe, in Illinois
"Thank you for correcting the logic for the screen and the invoice. Nice Job"
- Joe, in Illinois
"Ellen was fast and awesome to work with."
- Brenda, in Utah
"That was very quick! Thank you! Happy Monday!"
- Jody, in Colorado
"Fast service, thank you! Happy Friday!"
- Dora, in Arizona
"Thank you for the fast response! Take Care! Jody"
- Jody, in Colorado
"Brandon was gracious pointing out the new location of commands. Kindly, Nancy Yoakum City of Merriam"
- Nancy, in Kansas
"Brandon kindly pointed me to the new location of the missing commands. Thank you! Nancy, City of Merriam"
- Nancy, in Kansas
"Ryan quickly to care of the problem, and was prompt in replying back to me."
- Jason, in Kansas
"Thanks for fixing the portal screen load. Nice job."
- Joe, in Illinois
"Thanks for the save. Nice job."
- Joe, in Illinois
"So fast, so awesome!"
- Judy, in California
"That was fast and easy! Thank you!"
- Jody, in Colorado
"Ryan helped me a great deal. He is a true professional and a great asset for Citizen Serve and myself Sincerely, Thomas F Jamieson"
- Thomas, in Ohio
"Sarah was very helpful. ??"
- David, in Arizona
"Thank you Sarah, You did a great job!"
- Cody, in Missouri
"Thank you"
- TJ, in Ohio
"Fast and personal service. Bryan is great!"
- Terri, in Maryland
"Bryan was kind enough to call me and work on making adjustments to the email template. He was very responsive and addressed my problem. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Incredibly helpful with task assignment and gave additional helpful background."
- Matthew, in Massachusetts
"That was very quick! Thank you for making it so easy!"
- Jody, in Colorado
"Thanks for adding the signature."
- Joe, in Illinois
"Nice job and thanks for the quick action on this one."
- Joe, in Illinois
"Thanks for a good job."
- Joe, in Illinois
"Nice job"
- Joe, in Illinois
"Awesome! Summer was a great help! Thank you"
- Larry, in Texas
"Everyone does an amazing job. very responsive and helpful"
- Dawn, in Ohio
"Buddy was extremely helpful in creating a much needed new report! As always, Buddy is fantastic to work with!"
- Colleen, in Massachusetts
"Nice job, thanks for modifying that report."
- Joe, in Illinois
"Thanks for the setting up of a new person. Nice job!"
- Joe, in Illinois
"Ryan was very helpful and was able to fix the problem in a timely manner. Thank you!"
- Stephanie, in California
"Nestor is always helpful and does a great job educating and resolving problems. Kindly, Nancy Yoakum City of Merriam, KS"
- Nancy, in Kansas
"Sarah is amazing and so helpful! She worked on several reports for me yesterday and she always does a great job! Thank you!"
- Mindy, in Alabama
"Sarah is amazing and so helpful! I know whenever she gets my requests (no matter how complicated) that she will get the job done right! Thanks so much to her and to Citizenserve. You guys really make our jobs so much easier with all the reporting and tracking that you can do! :-)"
- Mindy, in Alabama
"I made a request for something to be edited that I was unable to fix on my end, Summer not only corrected my mistake, but she also updated the form and now it is better than original."
- Robert, in Florida
"Quick resolve, thank you."
- Rachel, in Nevada
"Thank you, Sarah! The client has not responded so I couldn't answer your last question."
- Roy, in Florida
"Will make life easier! Thank you!"
- Mary, in Kansas
"Thank you so much for taking care of my request so quickly!"
- Judy, in California
"Thank you as always for taking care of this request so quickly!"
- Judy, in California
"Very nice job. Thank you for the enhancement."
- Joe, in Illinois
"Thanks for the quick reply!"
- Richard A., in Missouri
"Awesome job. You were very fasy to to complete my request. Thank you. If I have anymore needs or questions I will reach out agian. Keep up the great work."
- Chris, in Arizona
"Great job, thanks for fixing that link issue."
- Joe, in Illinois
"Thank you for the research and the process to correct all those permits manually. I don't understand why ALL the permit subtypes Structure Start Dates have to Change when we only wanted 1 to change. Per your answer you don't believe that should happen, but it did on the 12/9/22 change and then again on the 1/3/2023 change. Again, thanks for the help."
- Joe, in Illinois
"Ryan worked with me to fit the needs of our department and provide a better product."
- Robert, in Florida
"Thank you for the quick response."
- Judy, in California
"Thanks for fixing the issue on the reconciliation report."
- Joe, in Illinois
"thanks for the fast response."
- Roger, in Iowa
"The issue was resolved very quickly"
- Cynthia, in Ohio
"Thank you, that is what I was looking for!"
- Alan, in Idaho
"Sarah is the BEST!!"
- David, in Iowa
"Nice job, thanks for the extra touch on the report."
- Joe, in Illinois
"Nice job in fixing that report. Thanks."
- Joe, in Illinois
"thanks"
- Christine, in Ohio
"Thank you for the quick response."
- Jody, in Colorado
"Nice Job. Thanks. We won't reprint the ones that were incorrect. I don't think they (customer) will even notice it."
- Joe, in Illinois
"Julie saved the day! Thank you for fixing our report! :-)"
- Mindy, in Alabama
"Excellent"
- Matthew, in Massachusetts
"Julie was able to quickly identify the problem in a report issue, make the adjustment, and all in record speed. Kindly, Nancy Yoakum Community Development City of Merriam, KS"
- Nancy, in Kansas
"All taken care of quickly. Thanks so much."
- Terri, in Maryland
"Quick to respond but the issue couldn't be resolved - no fault of the technician. Just the portal won't adapt to this issue."
- Terri, in Maryland
