Rental Registration

Streamline the process of rental home registration for your applicants and staff with citizenserve's end-to-end rental registration software workflows.

Citizenserve’s comprehensive rental home registration solution allows applicants to submit, pay for, and renew rental home registrations efficiently and effortlessly online.

You specify the applicant information and documents required; applicants identify requirements from the portal before submitting the application. Automated routing ensures applications are forwarded to the appropriate departments.

Citizenserve's online rental registration software lets you easily configure rental home applications and output documents to your specific requirements.

With citizenserve, our yearly Rental Registration process moved from one that depended on paper and staff entry to a more efficient process through the citizenserve portal and email. That success led to growing enthusiasm in other parts of the City to use citizenserve for additional processes

- City of Urbana, Illinois

Notifying neighboring properties can be accomplished with an automated report. Automated notifications and real-time status updates to the online portal replace phone calls and visits to your office, saving both your staff and applicants valuable time.

If you want to move into the digital age, Citizenserve can help your municipality go paperless (almost) overnight. As an online business license application and part of our municipal business licensing software solution, you'll see increased efficiency in receiving, processing, and approving your municipal rental registrations.

With citizenserve's cloud-based rental registration software, your applicants complete their registrations and renewals quickly and accurately. They can also make online payments all through our online citizen portal. Replace the headaches of rental registration with automated workflows and reduced application-to-issuance timeframes. Let citizenserve help you deliver your services in a whole new way.

Online Rental Registration Applications

Applicants can submit rental registrations, upload required documents, and pay their fees through citizenserve’s online portal. Their applications are also automatically routed to the appropriate department and staff based on your specific review and workflow processes.

Review and Approval

New rental registrations appear on your employees' Task Lists. Employees can use customizable deficiency checklists to quickly review and approve an application, or to send deficiency notices to applicants. You can also generate notices to neighboring properties and electronic registration certificates to be printed and mailed or downloaded online by the applicant.


We can easily integrate to your GIS and parcel data to pull property and ownership information into your online rental registrations. Display rental registrations and inspections on a map for staff and citizens. Easily generate proximity notifications for neighboring properties. And we can provide JSON reports of rental registration information for your GIS to consume.

Rental Registration Renewal Process

You can automatically and quickly generate renewal notices to be mailed or emailed. With citizenserve's online portal, applicants can renew their rental registrations; update information; pay their registration fees; and submit insurance verification and other required documentation. Citizenserve's rental registration renewal process will save your staff and rental owners both time and headaches.

Rental Registration Reports

You and your employees can create custom metrics viewable from the citizenserve dashboard. Display your key data in list, pie chart, or bar graph format. Print or export your reports to Excel, or create dynamic merge templates to mail or email your citizens in a fast batch process. Need a special report? Our support staff will create it for you as part of our Complete Customer Care Program.

Community Development Software, Simplified

          Government software systems often cause more headaches than they solve. Citizenserve has been designed from the beginning as an easy-to-use, robust, secure and reliable, community software solution. But don’t take our word for it, read our user reviews. The system is fully configurable, meaning you can configure the software to meet your requirements rather than changing your processes to meet an inflexible municipal software package. In addition to this rental registration solution, citizenserve offers integrated solutions for business licensing software, including health inspection software and contractor licensing software.

          Our online citizen portal makes it easy for your applicants to submit the right application and supporting documentation, make online payments, and track the status of their submission. With our configurable workflows and tools, your staff can quickly complete reviews and communicate electronically with the applicant. Citizenserve also offers integrated municipal government solutions for permitting software, fire permits and fire inspections software, planning & zoning software, code enforcement software, and request tracking software. Request a demo today to see how citizenserve’s flexible, configurable solution can meet the needs of your municipality and constituents. Citizenserve: community development software, simplified.

Online Demos