As a new user of citizenserve, I found this software easy to use. Since it is customizable, I’m able to make everything exactly how I want it. Their excellent customer service will quickly resolve any issues that may arise.
Carbondale, Colorado
As a new user of citizenserve, I found this software easy to use. Since it is customizable, I’m able to make everything exactly how I want it. Their excellent customer service will quickly resolve any issues that may arise.
“We really appreciate Citizenserve’s unusual approach to costs: fixed-price services! We were able to start small with one area (Code Enforcement) and then roll out the system over time so that we addressed more of the functions for our Community Development Department: building permits, planning requests, and licensing. Citizenserve’s project manager was excellent and worked very hard to address all of our needs for a smooth implementation. Since the project their support team has continued to deliver quickly on all of the requests we’ve made, including building a whole new permit in a day when the Mayor identified an online outdoor seating permit as a priority for re-opening during the pandemic.”
“We implemented Citizenserve in 2017. It has streamlined our permitting process beyond our expectations. The Support Center is exceptional.”
