Since the system is dynamic, our staff can make support requests related to process improvements or report requirements. Most requests are implemented within hours and many times our contact Julie offers better more integrated solutions.
Citizenserve support and service is excellent. The support reps are always ready and willing to help with any problems or changes that need to be made and all requests are resolved in a timely manner.
“Citizenserve has provided the City of Spanish Fort Building Department an efficient way to perform all the critical activities necessary for operations. Some of the methods made easier are the ability to receive and archive all necessary documents digitally, user friendly processing of applications, quick turnaround to issue the appropriate permits, effective ways to schedule required inspections and most importantly the digital record keeping with in field access. The Citizenserve staff has been excellent to work with from conception to completion of implementation as well as the ongoing support with quick response!”
