Planning & Zoning

Citizenserve's planning and zoning software completely automates the processes associated with application, review, routing, inspections, resubmittals, and public notification.

Citizenserve’s planning and zoning software solutions increase efficiency and effectiveness for project staff and citizens.

Developers can submit government planning and zoning applications through the online portal. The portal also allows online payment at submission or at different project milestones. Participants can access all project data, submit new plans and documents, and message staff to keep everyone on the same page.

Our municipal planning and zoning software program streamlines the planning & zoning process for your staff and all project stakeholders.


Citizenserve has been a great tool in streamlining our operations. The support staff is great to work with in getting our system set up to match our paper operations. Citizenserve is easy to learn and has been invaluable in saving office time.

- Town of Blue River, Colorado


Citizenserve's government planning and zoning software includes valuable tools like a browser-based document markup tool; available integration to plan review tools like BlueBeam and ProjectDox; and capabilities to email or message staff and constituents, upload documents or photos to the project, and much more.

Easily generate letters, public notices, and certificates and view reports of any data in the database. Citizenserve will keep your planning projects on time, on track, and transparent to participants.

With increased efficiency and automation, your staff can spend more time with your constituents and less time on paperwork.

Request a live demonstration and learn how citizenserve can bring your community into the digital age. Let citizenserve help you deliver your services in a whole new way.

Online Planning Applications

Citizenserve can help your municipality go paperless quickly.
Your applicants can submit applications, pay fees, and check the review status in real-time through citizenserve’s online portal. Your staff can create customized routes for various types of application reviews—including reviews required, review deadlines, and routing priority.

Planning and Zoning Software Plan Review

Incoming applications are automatically routed to appropriate departments and staff based on your specific requirements. Plan reviewers can view electronic plans quickly and enter review comments from an online glossary of common corrections to create the plan review report. Reviewers can also easily track public notice due dates based on preselected hearing dates.

Zoning Board Hearings

The proximity search feature in our planning and zoning software allows for batched notification of parcels in the same area. Newspaper and other notice reminders can be automatically generated based on selected hearing dates. Your staff can also easily generate Hearing Board Agendas based on the digital compilation of all items up for review.

Planning and Zoning Reports

Citizenserve provides custom metrics from a dashboard that is customizable for each user -- never miss a review, hearing, or deadline. You can print or export reports to Excel and create dynamic merge templates to mail or email constituents in a batch process. Need a special report? Our support staff will create it for you as part of our Complete Customer Care Program.

Community Development Software, Simplified

          Government software systems often cause more headaches than they solve. Citizenserve has been designed from the beginning as an easy-to-use, robust, secure and reliable, community software solution. The system is fully configurable, meaning you can configure the software to meet your requirements rather than changing your processes to meet an inflexible municipal software package. In addition to this planning and zoning solution, citizenserve offers integrated solutions for permitting software, code enforcement software, and request tracking software, as well as solutions for business licensing software, including health inspection software, rental registration software, and contractor licensing software.

          Our online citizen portal makes it easy for your applicants to submit the right application and supporting documents, make online payments, and track the status of their submission. With our configurable workflows and tools, your staff can quickly complete reviews and communicate electronically with the applicant. Request a demo today to see how citizenserve’s flexible, configurable community development suite can meet the needs of your municipality and constituents. Citizenserve: community development software, simplified.

Online Demos