Online Portal

What if your citizens could have easy access to all of citizenserve’s comprehensive and innovative e-government solutions together in one seamlessly integrated, service-oriented online citizen portal? What if your employees and staff could be on the receiving end of your citizens’ needs speedily and succinctly? With citizenserve’s online citizen portal, you no longer need to question any of this, because all of it is right here in front of you.

Citizenserve’s cloud-computing online citizen portal seamlessly blends the power of our various e-government solutions into one all-encompassing, integrated and incredibly easy to use system.

This revolutionary system utilizes the latest in cloud-computing technology and security. Cloud computing allows for instant access to a database of stored information from the convenience of any authorized computer, tablet, Smartphone or other electronic device. All database information can be altered and edited by authorized users, without having to be stored directly on their devices.

We have been with citizenserve for a few years now and are very impressed with the level of service we receive and the speed of response.  Citizenserve has simplified our office tasks and we would highly recommend them.

- City of Athens, Ohio

Because the central database contains every file, multiple authorized users can access, view and edit the same file at the same time, allowing for instant communication and congruence between different departments and parties.

Citizenserve’s cloud-computing online citizen portal is the fully customizable, completely expandable, and totally integrated answer to all of your e-government hopes, dreams, wants and needs.

With the assistance and protection of citizenserve caring for your system, you no longer need to concern yourself with anything other than allowing your city to optimally function—without any delay or disassociation where all of your licensing, permitting, planning and zoning, code enforcing, and request tracking needs are concerned.

Business Licensing

Enjoy stress free, organized and intelligently comprehensive licensing application and renewal solutions. Citizens can track the progress of their license application through the Online Citizen Portal.

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Code Enforcement through the Online Citizen Portal

Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Citizens can track the status of their complaints through the Online Citizen Portal.

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Allow for online permit applications, processing and payments from citizens and contractors at a distance.

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Planning & Zoning through the Online Citizen Portal

Streamline and simplify application, review, resubmittal, public notification and hearing processes.

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Request Tracking

Automatically accept and route online citizen requests to the appropriate department or person.

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Online Demos