LIVE DEMOS

Municipal Business Tax Receipts Software

Watch how citizenserve's software handles municipal business tax receipts in this 70-minute demo.

Citizenserve Community Development Software

Citizenserve includes a licensing module that covers online business tax receipts software. Our integrated software also includes code enforcement, permitting, planning & zoning, and request tracking modules. In addition, citizenserve's cloud-based software offers a citizen-facing portal for application submission and payments.

Citizen Facing Portal

We begin our demo in the configurable citizen portal. Helpful content explains the process, and we can link to supporting documents or other websites. Citizens read and understand your processes before they apply. Then, the citizen registers for a portal account. Each registration type is configured to gather essential data about that contact type. You decide which fields to require. Applicants can submit an online business tax receipt application immediately after they register on the portal.

Highly Configurable Municipal Business Tax Receipt Software

Citizenserve configures your applications using custom fields. This means we can gather any information you need to manage your BTRs. Additionally, each application type can have a unique workflow route Each application type has its own workflow route and requirements documents. Once an applicant submits their business tax receipt application, they can pay their fees through an integrated payment processor. Citizens can also upload documents or send messages from the portal. Staff is notified so no work languishes on the portal.

Citizenserve will load your fee structure so correct fees are calculated based on the data entered on the application. Staff can enter additional fees and apply payments received. Reviewers can select commonly used comments from the comments library. Additionally, citizenserve can configure reviewer specific checklists to track your review process. Reviewers can request additional information or send review comments to the applicant. Next, the reviewer approves the BTR and issues a certificate. The applicant can view all related communications and documents through the citizen portal and citizens only have access to their projects.

Resources

For more information about the business licensing module, please see our Business Licensing Solutions Page.

Read how Citizenserve is helping communities near you.

Display Citizenserve in Other Languages – Google Translation Setting

Citizenserve showing Google Translate Page language prompt

Display Citizenserve in Other Languages - Google Translation Setting

Use Google Translation setting to display Citizenserve in other languages. Once you change your setting, Chrome will prompt you to translate each site you visit into the default language. But first, here are all languages available in Google (as of December 2020):

Afrikaans
Albanian
Amharic
Arabic
Armenian
Azerbaijani
Basque
Belarusian
Bengali
Bosnian
Bulgarian
Catalan
Cebuano
Chichewa
Chinese
Corsican
Croatian
Czech
Danish
Dutch
English
Esperanto
Estonian
Filipino
Finnish
French
Frisian
Galician
Georgian
German
Greek
Gujarati
Haitian Creole
Hausa
Hawaiian
Hebrew
Hindi
Hmong
Hungarian
Icelandic
Igbo
Indonesian
Irish
Italian
Japanese
Javanese
Kannada
Kazakh
Khmer
Kinyarwanda
Korean
Kurdish (Kurmanji)
Kyrgyz
Lao
Latin
Latvian
Lithuanian
Luxembourgish
Macedonian
Malagasy
Malay
Malayalam
Maltese
Maori
Marathi
Mongolian
Myanmar (Burmese)
Nepali
Norwegian
Odia (Oriya)
Pashto
Persian
Polish
Portuguese
Punjabi
Romanian
Russian
Samoan
Scots Gaelic
Serbian
Sesotho
Shona
Sindhi
Sinhala
Slovak
Slovenian
Somali
Spanish
Sundanese
Swahili
Swedish
Tajik
Tamil
Tatar
Telugu
Thai
Turkish
Turkmen
Ukrainian
Urdu
Uyghur
Uzbek
Vietnamese
Welsh
Xhosa
Yiddish
Yoruba
Zulu

Turn Translation on for a specific language.

You can control whether Chrome will offer to translate webpages in a specific language.

1. Open Chrome.
2. At the top right, click the three vertical dots (Customize and Control Google Chrome).
3. Choose Settings, then Advanced.
4. Under "Languages," click Language.
Chrome language settings
5. Click the more button next to the language you'd like to use.
- If the language isn't listed, add it by clicking Add languages.
Google Languages - Add Spanish Language
6. Turn on 'Offer to Translate Pages in this language'.
Offer to translate pages menu in Google Chrome Languages setting

Now, when you visit Citizenserve you'll be prompted to translate the page. Also, you can click the Translate Page button in your address window. Likewise, it is easy to change your selected language.
Citizenserve showing Google Translate Page language prompt

Likewise, if you'd like to translate a single page into another language, visit this blog post.

Before you go, visit our Live Demos page to see other ways citizenserve can support your community development needs.

Use Google to Translate Citizenserve into Other Languages

Select Translate To Language in Google Translate Plugin

Citizenserve is browser-based, so we can use Google tools in the Chrome Browser to translate our staff and portal pages into any language defined in google. There are a few different ways to translate a page into another language - let's start with the easiest!

Use Google Translate to Display Citizenserve into Another Language

1. Navigate to Google Translate
Google Translate Input Screen

2. In the empty cell on the left, type or paste the website you'd like to translate - set the default language the page displays in.
Google Translate with www.citizenserve.com in translate field.

3. In the cell on right, your web address displays - select the language you'd like Google to translate into, click the arrow for more selections.
Google Translate showing List of available languages

4. Click the translate button to load the translated page in a new browser tab.
Google Translate with Translate button highlighted.
5. Your website should display in your desired language.

Citizenserve Home Page in Spanish

Add Google Translate Plugin to Your Browser

Google Translate Plugin provides a quick and easy way to translate any Chrome page. Follow these steps to install it:

1. Navigate to Google Translate Plugin from Chrome and click "Add to Chrome".
Google Translate Plugin at Chrome Store
2. Confirm the 'Add Google Chrome?' popup by clicking 'Add Extension'

Add Extension Confirmation Button on Google Chrome Plugin Page

Pin the Google Translate Extension to Your Chrome Extension Tray

1. In the top right corner of Chrome, select the Extension Icon (the Puzzle piece)
2. Next to Google Translate, select the Push Pin icon to pin the extension to your extensions list.

Google Translate Plugin Icon in Shortcut bar

Use Google Translate Plugin to Translate a Web Page.

1. Navigate to the web page you'd like to translate

2. Click the Google Translate Plugin in Chrome, to the right of your address bar. If you have not pinned the extension, click the Google Extension (puzzle) icon and select Google Translate.

3. At the dropdown window, select TRANSLATE THIS PAGE.
Translate This Page Google Extension Button

4. On the new Google Translate toolbar that displays, select the 'Translate to:' language from the dropdown.
Select Translate To Language in Google Translate Plugin

5. View the webpage in the language you selected. (You may need to hit the translate button)

To make a more permanent change to your google account, and all pages displayed by Chrome, visit this blog post.

Digital Community Development Software Massachusetts

Citizenserve is cloud-based digital community development software. We offer permitting, planning and zoning, licensing, request tracking, and code enforcement solutions. In this video, you can watch a demonstration of some of our software's functionality.

Submit a Digital Community Development (Building Permit) Application


First, a contractor Registers for a Portal Account. Then they submit a building permit online. Portal users can edit their applications, make payments, send messages, and request inspections through the portal.

Review the Community Development Application


After submission, we log in as staff and review the home page. Staff can easily tweak their home page to show the tools they need. The application is automatically routed to staff for review. And as a result, they can approve it or send it back for more information. Here are some more cool software features:
- Each application can have its own workflow route.
- Supports consecutive or concurrent reviews.
- Select common phrases from the Comment Library.
- Add manual comments, send emails, and upload documents to the system.
- Add shapes, comments, and calculate measurements with the Document Markup tool.
- System conditions warn or stop staff from going rogue.

Once approved, Staff issue the permit. The contractor prints the permit and requests an inspection through the portal.

Digital Planning and Zoning Module


The Planning and Zoning module uses the same tools as a building permit. In addition, our workflows can manage design review meetings, city council meetings, and public hearings. As a result, we can generate meeting agendas and minutes from the database.

Digital Code Enforcement Module


Citizens can also submit code complaints through the citizen portal. Complaints are sent to staff for review. Once confirmed, the staff creates a code case for a junk vehicle and overgrown weeds. Citizenzserve also integrates with GIS systems to display GIS layers on a map. The Code Officer has full access to our cloud-based software in the field. They can add violations, take or upload photos, and produce letters using any browser-enabled device. Want to see more on our code enforcement module? Check out this demo on Cloud Based Online Code Enforcement.

Digital Health Inspections


Health inspections are usually tied to a health license. The inspection can be a required step for license approval and renewal. We will configure your inspection forms to track all required data. Then we'll create reports that display that data in the format you need. To learn more about our health licensing features, check out this live demo on Helath Licensing Software Enforcement Ticket.

Other Videos Resources


Finally, check out lots of other videos on Citizenserve's Digital Community Development Software at the Citizenserve Vimeo Channel.