LIVE DEMOS

Auditing Remote or Virtual Inspections

Citizenserve makes it easy to audit to your virtual inspection process.

1. Use a report or metric to periodically select an inspection for audit.

2. View Pending Remote Inspection Requests in a metric, and choose the inspection request you wish to audit.

3.  Simply change the inspection type to Field Audit

4. And assign to the appropriate inspector  5.  You can also update the inspection date and time

6. You can also email the contractor from the activity

Remote Video Inspections

Citizenserve supports pre-recorded inspections or live video inspections.

Contractors can request a video inspection through Citizenserve's Citizen Portal, on this form they can download instructions, and upload their video recording, or a link to the video inspection.

Municipal inspectors review the video from their device, and can log comments in the activity window.  Inspectors can ask for clarification in email, or can complete the inspection and send an inspection report.

This is just one way Citizenserve cloud based software supports remote work for your municipal staff, contractors, business owners, and citizens.

Over the Counter Licenses

A demonstration of how Citizenserve can help you offer instant, over-the-counter licenses to your constituents.

Instant, Express, On Demand, or Over the Counter Licenses describe a Licence that does not require review by the issuing agency. Citizenserve can configure your citizen portal to allow your constituents to apply and pay for an instant license online, then receive their licence in an email, or download it from the portal.

Instant Permits – Over the Counter Permits – Express Permits

Citizenserve can help you deliver express permits or licenses to your constituents. Contractors can fill out a simple online form, pay online, and download their permit.

Citizenserve also supports remote inspections. Jurisdictions can accept contractor or homeowner created video recordings, uploaded photographs, or can perform the remote inspection using conferencing software such as Skype. Contact us to see how we can help you implement remote inspections, express permits, or other online solutions to support your municipality.