Demonstration of permitting, electronic plan review, planning and zoning, business licences and accommodation tax.
Citizens portal overview 9:48
- Apply for an online building permit 19:00
- Pay for application online 25:02
- Review submitted file from portal 26:00
Citizenserve staff side overview 27:58
- Perform application intake review 34:43
- Review fee calculation based on valuation 40:18
- Add fees to application 41:30
- Take a payment 41:52
- Document markup tool 42:48
- Add common comments to markup tool 44:14
- Notify applicant via email 46:20
- Complete application review activity 49:45
- Document markup tool (add shapes, comments, make measurements) 50:18
- Complete required inspections checklist activity form from workflow route 56:10
- System conditions 57:10
- Take a payment 57:35
- Generate permit card 58:00
- View application status, permit card, document markup from citizen portal 58:55
- Request an inspection on the portal 1:01:25
- Review unassigned activity queue 1:02:52
- Review inspection activities on calendar 1:04:42
- Perform inspection from mobile device (iPad) 1:05:32
- Take/upload photographs from the field
- Use common comments book
- Email inspection report
- Generate Certificate of Occupancy 1:09:08
Brief overview of planning and zoning functionality 1:10:02
- Shorter application
- Longer review process
- Review committee meeting minutes/agenda
Demonstration of Business Licensing and Sales Tax
- Apply and pay for a business license on the citizen portal 1:13:30
- Review application on staff side 1:19:46
- Discuss license renewal process 1:22:25
- Review sales tax 1:24:51
- Apply penalties to application
- Add lodging tax license 1:26:10
- Add tax report and calculate taxes 1:26:45
