Monthly Archives: June 2020

Auditing Remote or Virtual Inspections

Citizenserve makes it easy to audit to your virtual inspection process.

1. Use a report or metric to periodically select an inspection for audit.

2. View Pending Remote Inspection Requests in a metric, and choose the inspection request you wish to audit.

3.  Simply change the inspection type to Field Audit

4. And assign to the appropriate inspector  5.  You can also update the inspection date and time

6. You can also email the contractor from the activity

Remote Video Inspections

Citizenserve supports pre-recorded inspections or live video inspections.

Contractors can request a video inspection through Citizenserve's Citizen Portal, on this form they can download instructions, and upload their video recording, or a link to the video inspection.

Municipal inspectors review the video from their device, and can log comments in the activity window.  Inspectors can ask for clarification in email, or can complete the inspection and send an inspection report.

This is just one way Citizenserve cloud based software supports remote work for your municipal staff, contractors, business owners, and citizens.