Category Archives: Articles

Workflow Management

Interested in automated workflows? Check out this case study to see how citizenserve handles workflow management. Read more...

Community Development Software & Performance Management

Performance management is the systematic and continual review of performance data to inform decision-making within the public sector. This proactive approach empowers administrators to make data-driven decisions, optimize resource allocation, enhance program efficiency, ensure accountability, and ultimately, serve the community's needs more effectively. With an integrated community development software program, government administrators can access the tools they need to support their performance management programs. So let's explore the impacts of community development software and performance management. The Importance of Performance Management for City Administrators Performance management is essential for local government administrators as it facilitates strategic planning and decision-making. Accurate measurement of service delivery, efficiency, and citizen…

How Online Permitting Software Improves Workflow for Local Governments

Online permitting software greatly enhances local government workflows by automating and streamlining the permit application and approval processes. It reduces administrative burdens, improves communication, and enhances transparency, resulting in faster, more efficient operations. With the convenience of online submissions and real-time updates, it empowers both government agencies and applicants. Online permitting software not only saves time and reduces errors but also provides invaluable data for decision-making, making it an essential tool for modernizing and optimizing local government operations. In this post we'll explore how online permitting software improves workflow for local governments. For more about the WHY, check out in our related post reasons a government should…