Category Archives: Health Licensing Software

Over the Counter Licenses

We hope you enjoy watching this demonstration of how Citizenserve can help you offer instant, over the counter licenses to your constituents. Instant, Express, On-Demand, or Over the Counter Licenses describe a Licence that does not require review by the issuing agency. Citizenserve can configure your citizen portal to allow your constituents to apply and pay for an instant license online, then receive their license in an email, or download it from the portal.

Citizenserve's Highly Configurable Software

Citizenserve configures your software with custom fields. This means we gather all the information you need to manage your over the counter licenses as well as your other community development projects. Citizenserve software includes modules for Permitting, Licensing, Development Projects, Code Enforcement, Request Tracking, and a Citizens portal. Citizens submit applications, make payments, upload documents or send messages from the portal. The system notifies staff so no work is lost. Staff track review activities, notify applicants, track payments, and issue permits or licenses. License inspectors perform inspections on-site using our cloud-based software. Citizenserve's integrated modules let you view all files related to an address. Your citizenserve subscription also includes unlimited reporting. Metrics, another report type, provide a graphical view of processes to staff and management. Citizenserve's community development software helps you track and manage your projects.

Project Implementation Strategy

We work closely with our customers to configure their site to their needs using an agile implementation strategy. The Engagement Manager demonstrates new development work and gathers user feedback during weekly walk-through meetings. It's vital that each user test and play in the system after the weekly meeting. During this hands-on time, the user confirms the system works as expected, or uncovers any edge cases that should be addressed. Then the Engagement Manager incorporates user feedback and demonstrates new functionality during the next meeting. This process repeats until the user confirms the system works as desired. Finally, it's time to train system users and go live. We'll set up different sessions, such as the one covered in this Over the Counter Licenses Video, to get your staff ready to go-live.

About Citizenserve

Citizenserve is a cloud-based community development software suite. We configure our software to meet your needs. In addition to over the counter licenses, we also offer solutions for online Building Permits, Business Licenses, Development Projects, Code Enforcement, and Requests. Explore our site see how we support community development - schedule a live demo, and we'll help get you started today.

Citizenserve in the news

See how Alachua County, Florida migrated their Building Department to Citizenserve.

Health Licensing Software Enforcement Ticket iPad

Health licensing software using iPad to write a ticket on violations. Following up on an inspection report with violations we write ticket in the field using an iPad tablet. Violations are from the standard retail food inspection guide. Ticket is Massachusetts Violation Notice to Offender which can be printed in the field using a Bluetooth printer. Pictures can be added directly from the iPad camera. Follow-up activities bacn be automated based on the types of violations. Multiple code sections can be selected from such as health, environmental, building codes or property maintenance codes. Using citizenserve the violations and tickets can easily be displayed on maps or other management reports. The iPad also support adding inspection comments using iPad speech-to-text.

Health License Software Online Citizen Portal Application

Restaurant licensing and inspection software in citizenserve. Businesses can register on your citizen portal, complete complex health applications and upload documents such as menus and kitchen equipment specifications. Multiple license types can be setup for food establishments such as retail food, school kitchen, food service, caterer, mobile, tobacco and nicotine delivery. License applications can have an unlimited number of custom fields that include application submittal documents such as workers compensation insurance affidavit, workers compensation policies, plan review approvals, allergen awareness, choke safety, extermination, dumpster information can be uploaded and managed. License software applications can also be setup to be dynamic, asking questions related to prior license application answers.