Category Archives: E-Government Software

Over the Counter Licenses

We hope you enjoy watching this demonstration of how Citizenserve can help you offer instant, over the counter licenses to your constituents. Instant, Express, On-Demand, or Over the Counter Licenses describe a license that does not require review by the issuing agency. Citizenserve can configure your citizen portal to allow your constituents to apply and pay for an instant license online, then receive their license in an email, or download it from the portal.

Over-the-Counter Permits – Instant Permits – Express Permits

Citizenserve can help you deliver instant over-the-counter permits and licenses to your constituents. Why route for review, when you can just collect fees and deliver the permit online? The process is easy; applicants fill out a simple online form, pay online, and then download their permit. Request your own live demonstration today, just enter your details in the form below.

Citizenserve Web Services Q&A

This description of Citizenserve Web Services is our response to a formal Request for Information from a city of about 62,500 residents.  Read on for details about some of the Web Service features included in our e-government software solution. 1.11   Web Services 1.11.1. Describe the ability to provide web-based self-services. Include the ability to allow customers to submit, track, and pay for services (inspections/permit information for example). Also address how they access their respective information (i.e., permits, plan review, inspection) online. Our Response: We provide a configurable and customizable online portal. This portal allows citizens, contractors, and businesses to electronically interact with permitting, code enforcement, inspection, licensing,…