Category Archives: Rental Inspection Software

Online Short Term Rental Registrations

Citizenserve is a cloud-based community development software system. It supports online short-term rental registrations, rental inspections, and registration renewals. In this short demo, watch how citizenserve can support your short-term rental process. The software includes a citizen facing portal, online application and payment, workflow routing, letter creation, and much more.

Short-Term Rental Registration


It is simple to register a short-term rental in citizenserve. Citizens fill out an online form from your own portal. Forms are sent to your staff or other departments for review. Alternatively, the form can trigger an certificate or approval letter. Our software also includes mobile inspection features. Inspectors add common comments from a list or complete a custom inspection form. They can also add violations, upload photos, and create notices on site. Inspection reports can be a letter or email and can include uploaded photos.

Renew a Short-Term Rental Registration


Renewal is easy in citizenserve. Staff run a custom report that batches expiring short-term rental registrations. This report also clears required data from the registration form. Rental owners are notified to complete the renewal and pay online. Citizenserve also offers reports and metrics to help you manage your work.

We are Configurable!


Citizenserve is easy to configure. We use custom fields to build your online forms. Do you need to track tenant data on your short-term rentals? Do you want to track square footage on your registrations? No problem! During your project build we work with you every week to show what we’ve built. You also get to test our work and ask for changes. Once you decide you are ready to go live, we continue to support your staff. We’ll also make the changes you need in the future as part of your software subscription.

For More Information


Citizenserve supports more than online short-term rental registrations! Check out our site for more information on our online services. We support Building Permits, Planning Permits, Business Licenses, Code Enforcement, and Request Tracking. Find pricing information, watch recorded demos and schedule a live demo today to see how Citizenserve can support your short-term rental registrations and other community development needs!

Auditing Remote or Virtual Inspections

Citizenserve makes it easy to audit to your virtual inspection process.

1. Use a report or metric to periodically select an inspection for audit.

2. View Pending Remote Inspection Requests in a metric, and choose the inspection request you wish to audit.

3.  Simply change the inspection type to Field Audit

4. And assign to the appropriate inspector  5.  You can also update the inspection date and time

6. You can also email the contractor from the activity

Remote Video Inspections

Citizenserve supports pre-recorded inspections or live video inspections.

Contractors can request a video inspection through Citizenserve's Citizen Portal, on this form they can download instructions, and upload their video recording, or a link to the video inspection.

Municipal inspectors review the video from their device, and can log comments in the activity window.  Inspectors can ask for clarification in email, or can complete the inspection and send an inspection report.

This is just one way Citizenserve cloud based software supports remote work for your municipal staff, contractors, business owners, and citizens.