Monthly Archives: June 2019

Permitting Software

Citizenserve Permitting Software - System Overview - Features, functions, configuration, look/feel, reporting:

  1. Citizenserve modules (00:56)
  2. Subscription based support model (2:31)
  3. Citizen portal (7:30)
  4. Portal reports (8:10)
  5. Portal configuration (14:02)
  6. Submit Permit Application (24:50)
  7. Notification Matrix (30:41)
  8. Staff Home Page Configuration (32:17)
  9. Review of Permit Application from Staff Side (36:36)
  10. Alerts + Standing Conditions (36:56)
  11. New Staff Portal Interface (37:33)
  12. Automated Workflow Route (40:20)
  13. Staff Questions:
    1. Can security be set to prevent users from deleting files from system (41:44)
    2. Can you have custom fields by license type? (43:30)
  14. Citizenserve reporting (44:04)
  15. Powerful Search Tool (44:25)
  16. Question: Do you tie into active directory for authentication? (54:30)

In addition to online permitting software, we offer licensing, development, code enforcement, and request tracking solutions. Your subscription also includes an online citizen portal. Keep exploring our site to find pricing information, to request your live demo, or to see how we can support your community development needs.

Visit Customer Profiles to see how our customers are putting our permitting software for governments to work for their communities.

Visit Yavapai County Community Development Innovates their Online Services to see how one Arizona County implemented citizenserve. And then scroll down to the bottom of this page and enter your contact information to request your live demo today. And you'll see how citizenserve can provide permitting software for governments, plus much more.

Online Planning and Zoning Software Florida

Citizenserve offers Online Planning and Zoning Software Florida and nationwide! Take a deep dive into planning and zoning in this 2 Hour Demonstration of Citizenserve's community development software.

We highlight the following features of our Online Planning and Zoning Software for Florida and all states nationwide in this video:

  • development software for planning department requirements
  • submit online planning application from citizen portal
  • subdivision application review (4:45)
  • document markup tool (7:15, 19:17, 36:10)
  • common comments (11:55)
  • standing conditions (18:00, 1:17:42)
  • review submitted application from portal (22:10)
  • submit building permit application from citizen portal (30:36)
  • application intake activity (33:00)
  • add/modify workflow route (33:22)
  • required inspections (35:39)
  • email plan comments (41:33)
  • create permit application over the counter (44:50)
  • partial pass inspections (50:32)
  • schedule an inspection from the citizen portal (51:21)
  • owner/builder project (55:40)
  • fee calculation (57:40)
  • issue permit/generate permit card (1:07:12)
  • inspection conditions (1:10:36)
  • generate certificate of occupancy (1:16:42)
  • conditions v. standing conditions (1:20:58)
  • assign multiple review routes (1:23:37)
  • modify workflow route (1:27:17)
  • see all applications related to a development (1:28:47)
  • add a new permit type/sub type and associated fees (1:33:59)
  • can you build a shape based on a polygon? (1:36:45)
  • entitlement tracking (1:38:10)
  • contractor licensing/registration (1:42:22)
  • public hearings - DRT meeting/agendas (1:47:16)
  • impact fee credits (1:49:43)

Citizenserve customers in Florida and nationwide, are as excited about us, as we are about them. Many have created introductory videos for their citizens. Visit Customer Profiles to see how our customers are putting citizenserve to work for their communities. For online planning and zoning software Florida and more.

We are always looking for ways to help spread the word about the unique ways our customers and elsewhere have worked with us to implement their software. We work with our customers in an agile and iterative process to produce a system that fits their needs. You can also check out this video that we created for the Yavapai County Community Development Department to see how one Arizona County implemented citizenserve.

Not Just Online Planning and Zoning Software in Florida!
In addition to planning and zoning software, we offer code enforcement, licensing, , permitting, and request tracking solutions. Your subscription also includes an online citizen portal. Keep exploring our site to find pricing information, to request your live demo, or to see how we can support your community development needs.

Citizenserve Customers in Florida and around the nation are using our cloud-based community development software every day. Contact us to see how we can help you serve your community, today!

Code Enforcement Software Florida

Citizenserve offers Code Enforcement Software in Florida and Nationwide! Watch this in-depth demonstration of a new Florida customer's online portal, code enforcement, and fire review and inspection software.

  • configurable online portal for citizen access
  • search online data
  • review submitted code complaint
  • chart, list, map reports available through portal
  • online portal configuration- text changes
  • new user registration
  • submit an online complaint
    • address validation against parcel data
  • submit online permit application
    • custom fields
    • configurable
    • unlimited permit types
    • unlimited submittal documents
  • Citizenserve administrative portal Community Improvement staff access
    • code complaint case file review
    • review file activities and tools
    • GIS map and zoning layer integration - interactive map views
    • access property history file
    • access parent property file
    • complete online complaint review
    • schedule inspection
  • review inspections on map
  • complete code complaint inspection
    • take pictures from phone or tablet or update files
    • add violations - single or multiple violation entry
      • filterable violation list
      • enter by code number or code description
      • automatic follow up inspection scheduling
    • view property alerts
    • historic districts
    • generate notice of violation with photos and violations
  • review Documents tab to see all related items
  • add notes to file - to log call from complainant
  • review events logged on history tab
  • add alert to file property or contact
  • close case file and add disposition
    • closed files can be locked for further editing
  • Add fees or lien to code case file
    • add partial payment against lien
  • lien tracking - integrate with other systems or send report
    • multiple fee types can be added to lien
  • defaults to use Google maps, GIS integration option
  • fire plan review and fire inspection
    • review related permit application
    • access to markup document tool
    • review of comment book - central list of commonly used inspection comments filterable by user, department, activity, etc.
    • load comments from prior inspection activity
    • send fire inspection report (unlimited email templates)

Not Just Code Enforcement Software Florida!
In addition to code enforcement software, we offer licensing, development, permitting, and request tracking solutions. Your subscription also includes an online citizen portal. Keep exploring our site to find pricing information, to request your live demo, or to see how we can support your community development needs.

Electronic Permitting and Inspection Software

Citizenserve offers Electronic Permitting and Inspection Software included in our integrated community development software suite.

This demonstration of Citizenserve's cloud-based software includes the following features:

  • contractor registration
  • submit commercial building permit application through portal
  • payment processing
  • Citizenserve staff side access
  • unassigned work queue
  • review submitted permit application and fees
    • reset and calculate fees
    • add payment
    • generate receipt
    • payment allocation
  • reporting options
    • maps, charts, lists, merge reports
    • unlimited report writing included in subscription
    • Citizenserve staff metrics
  • scheduling inspections/scheduling validation
  • outside contractor inspections
  • contractor hired private contractor
  • trip routing report

Our cloud-based integrated community development software provides multiple solutions to Village, Town, City and County governments. In addition to online permitting software, we offer licensing, development, code enforcement, and request tracking solutions. Your subscription also includes an online citizen portal. Keep exploring our site to find pricing information, to request your live demo, or to see how we can support your community development needs.

Visit Customer Profiles to see how our customers are putting our electronic permitting and inspection software to work for their communities.

Visit Yavapai County Community Development Innovates their Online Services to see how one Arizona County implemented citizenserve. And then scroll down to the bottom of this page and enter your contact information to request your live demo today. And you'll see how citizenserve can provide permitting software for governments, plus much more.