System Overview - Features, functions, configuration, look/feel, reporting:
- Citizenserve modules (00:56)
- Subscription based support model (2:31)
- Citizen portal (7:30)
- Portal reports (8:10)
- Portal configuration (14:02)
- Submit Permit Application (24:50)
- Notification Matrix (30:41)
- Staff Home Page Configuration (32:17)
- Review of Permit Application from Staff Side (36:36)
- Alerts + Standing Conditions (36:56)
- New Staff Portal Interface (37:33)
- Automated Workflow Route (40:20)
- Staff Questions:
- Can security be set to prevent users from deleting files from system (41:44)
- Can you have custom fields by license type? (43:30)
- Citizenserve reporting (44:04)
- Powerful Search Tool (44:25)
- Question: Do you tie into active directory for authentication? (54:30)