Monthly Archives: July 2022

What is E-Government?

What is E-Government? The organization of American States provides this definition: "Electronic government (or e-Government) is the application of Information and Communication Technologies (ICTs) to government functions and procedures with the purpose of increasing efficiency, transparency and citizen participation.(1)" In everyday language, this means moving paper processes to digital (or electronic) services. Where government services were once handled in person, and by paper, E-Government services include things like applying for a business license online, submitting a digital permit application, or entering an online code complaint form. What are the Benefits of E-Government • Better online user experiences for citizens - when governments move their paper processes online,…