Streamline community development with an all-in-one government software

Citizenserve is a cloud-based community development software suite that helps local governments streamline permitting, licensing, inspections, and code enforcement—all in one platform.

Ocean Shores, WA

Population: 7k

Barre City, VT

Population: 8k

Spanish Fork, UT

Population: 43k

Summerville, SC

Population: 50k

Philadelphia, PA

Population: 1.5m

Boardman, OR

Population: 3k

Rogers County, OK

Population: 96k

Sanford, NC

Population: 30k

St. Charles County, MO

Population: 409k

Westminster, MD

Population: 20k

Our Solutions

Citizenserve’s cloud-based community development software is an integrated solution that saves time for your constituents and staff.

Permitting

Submit, track, and approve permits all in one place.

Permitting

Submit, track, and approve permits all in one place.

Permitting

Submit, track, and approve permits all in one place.

Planning and Zoning

Manage applications, meetings, and approvals.

Business Licensing

Apply, renew, and manage licenses with ease.

Rental Registraion

Track and manage rental property data efficiently.

Why choose citizenserve

Citizenserve is built to fit your workflows—permits, licensing, code enforcement, and more. Easily configurable, no custom code, and ready to serve your staff and community out of the box.

Enhancements Implemented

We take customer feedback seriously. In fact, 67.2% of enhancement requests in 2023 were implemented.

Changes Completed Same Day

You shouldn’t have to wait days or weeks. We complete 84.1% of change requests the same day.

Response Rate Within Minutes

Our team personally responds to 98.8% of support requests within minutes.

Customer Satisfaction

99% of customers give us a thumbs up—but don’t just take our word for it.

Secure and Reliable

Our cloud-based system delivers fast, secure, and dependable service—running 99.999% of the time.

“Three more communities are joining Citizenserve in 2020 after realizing the ease with which the other communities functioned during recent pandemic shutdowns. To be completely able to move your department’s business through online transactions including registrations, plan review and obtaining permits has been tremendous for us. Online registration renewals have been a game changer for us – Citizenserve not only saves time it has also reduced inaccuracies and keeps tasks scheduled for staff. We look forward to using Citizenserve for years to come.”

Jennifer in First Suburbs Development Council (FSDC), OH

Proof citizenserve delivers results that matter

See how cities and counties across the country are streamlining services with citizenserve. From permitting to inspections, these stories show what’s possible when the right tools get out of the way.

Case Study