Category Archives: E-Government Software

Document Management Q&A

The following questions were included in a formal Permitting and Land Management System Request for Information from a city of about 62,500 residents.  Read our responses below for more information about some of the document management features included in Citizenserve's e-government software solution.

1.14   Document Management

1.14.1. Describe the application’s capabilities for document management.

Citizenserve Response: Citizenserve includes robust document management and unlimited storage. Any type of file can be attached to a case file, including Word, Excel, digital photos, electronic plans, and emails; documents and emails generated by Citizenserve are automatically associated with the relevant case file.

1.14.2. Describe the integration you provide with third-party document management solution providers.

Citizenserve Response: Citizenserve has robust document management capabilities and does not have a limit on document storage; most customers choose to use Citizenserve’s internal document management functionality rather than integrate to a third-party document management solution. However, we have provided this integration for past customers; Mount Prospect, Illinois and Rogers, Minnesota are two examples where we provided integration between Citizenserve and Laserfiche.

e-Government Software Small Claims Court

Citizenserve offers e-Government Software Small Claims Court - plus so much more. This short video demonstrates how Citizenserve can be configured to handle court proceedings.

Online Permitting Software Alabama

Citizenserve offers online permitting software in Alabama and all over the nations. Watch this demonstration of permitting, electronic plan review, planning and zoning, business licenses and accommodation tax. Citizenserve Customers are using our online permitting software in Alabama every day. Contact us to see how we can help you serve your community, today!

Electronic Planning and Zoning Software

Citizenserve offers Electronic Planning and Zoning Software. Watch this in-depth demonstration of Citizenserve's planning & zoning module.