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Cloud-based technology is becoming more and more popular across many industries, including government services. Cloud-based government software offers many benefits to both government employees and citizens. Some of these benefits include increased access to public information, better data security at greater cost savings than a municipal government can provide, and robust disaster recovery features. The shift towards GovTech, whether moving paper process to the cloud, or moving hosted systems to the cloud also offer considerable benefit to governments and citizens alike. Read more about What is GovTech and Why Governments Need It, or find moreinformation about eGovernment software on our site. Or start your investigation here with…

GovTech, the smashup word combining government and technology, is defined by The World Banks as "... a whole-of-government approach to digitalization that promotes simple, transparent and efficient government. This new phrase may eventually replaced the term e-Government - here's a short article on this: What is eGovernment?. GovTech supports digital transformation to deliver simple, transparent and universally accessible services, promote civic participation, accountability and trust, and modernize core government operations" 1. Citizenserve community development software offers a comprehensive, integrated approach to municipal community development needs. Whether you implement just one solution, or the whole suite, citizenserve will transform your digital processes and allow you to deliver simple,…

Automate your business license renewal process to increase department efficiency,  improve reporting ability, and increase Business Owner satisfaction.  In this article we share how you can automate your business license renewal process, and we'll start with the benefits of taking on this type of project.  And here are more tips on how to Streamline Online Request Tracking, or read about Why Your Government Should Implement Online Permitting Software, and here are some Benefits of Online Code Enforcement.  Now let's get started! Benefits of Automating Your Business License Renewal Process If your business licensing office is paper based, or if you use a fillable business license application form,…

What is E-Government? The organization of American States provides this definition: "Electronic government (or e-Government) is the application of Information and Communication Technologies (ICTs) to government functions and procedures with the purpose of increasing efficiency, transparency and citizen participation.(1)" In everyday language, this means moving paper processes to digital (or electronic) services. Where government services were once handled in person, and by paper, E-Government services include things like applying for a business license online, submitting a digital permit application, or entering an online code complaint form. The term e-Government may eventually be replaced by the term GovTech for more on this - read What is GovTech and…