As a new user of citizenserve, I found this software easy to use. Since it is customizable, I’m able to make everything exactly how I want it. Their excellent customer service will quickly resolve any issues that may arise.
Carbondale, Colorado
As a new user of citizenserve, I found this software easy to use. Since it is customizable, I’m able to make everything exactly how I want it. Their excellent customer service will quickly resolve any issues that may arise.
“Transitioning to a new platform seemed daunting. However, the implementation team from Citizenserve has been excellent at really digging into our current processes and synthesizing what we need the platform to be able to do. Drawing on their experience from working with other communities in the region, they are able to anticipate our needs and present multiple options so that we may select what works best for our community. The result is a platform that delivers much needed efficiencies and improved customer service.”
“I have implemented permit tracking systems with other organizations, and Citizenserve is by far the smoothest and easiest implementation. The Citizenserve team is very responsive to the needs of the County and are great to work with, especially during the pandemic. Citizenserve drastically improves efficiency and reduces friction in the permitting and planning process.”
