Thank you for your help, great service as always! Reese gets two thumbs up!
August, 2025
Thank you for your help, great service as always! Reese gets two thumbs up!
Not only was Brenna super quick, but she actively recommended an excellent solution to my request–above and beyond, thank you!
You are such a big help, thank you for taking the time to explain everything!
Nestor was able to determine exactly what I needed on the very first email. Very fast turnaround, much appreciated.
The report is EXACTLY what I was requested, Great job Brandy. Have a nice weekend.
Excellent customer service and always willing to resolve issues quickly:)
Appreciate the request for training being done the same day and your flexibility to change the time!
Brandy is awesome! So responsive and helpful and quick to help! 🙂
Brandy and the team worked really hard on this request, and I truly appreciate all their hard work.
Sarah, Thank you for the rapid response and the attention to details! You were very helpful by pointing out the need to check additional publications / communications that may need to be updated. I appreciate it. Sandy
Another stellar programming update by Brenna and the CitizenServe team! Thanks for helping us promptly update permit language to improve efficiency and streamline operations for the City of Somerville.
Sarah was very quick and helpful responding to my request. TWO THUMBS UP!
Thanks to Reese for making the whole Bluebeam integration process run so smoothly! 🙂
We are so impressed with Brenna’s prompt and accurate programming. Within the same business day as our request, Brenna completed an important update to two of our most used permit applications and permit letter templates. Huge appreciation for a job well done!
As always amazing! love the software and the constant improvements, and efficient assistance.
Quick and accurate response. Exactly what is expected of support. Thank you very much.
Fast, complete and accurate… just what we have come to expect from Citizenserve.
Brenna provided excellent customer service, and helped me immensely to update a number of RBL’s! Prompt and efficient. Thank you!