| Topic |
Task Description |
|
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| Building or Utility Permit |
Over the Counter (instant permits) - Show the process of accepting, issuing and entering payment for small building permits submitted in person, via fax or mail |
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Show the process of submitting a permit via web (public portal) |
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Show the process of small permit issuance via web submittal (Back end) |
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Show the process of entering a building permit application to include tracking of plan review |
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Show process of sending plan reviews to applicant (email) |
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Show the process for permits with no specific address |
| Inspection tracking |
Show the process of scheduling building permit inspection request (called in or requested in person) - Office staff |
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Show the process of requesting an inspection via web (public portal) |
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Show the process of approving inspection request received via web request (back end) |
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Show the process of completing inspection via mobile platform |
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Show the process of retrieving your daily inspections each work day. On desktop and mobile device (Field staff) |
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Show the process for scheduling or creating automatic follow-up inspections at time of on site inspection. |
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Show process of sending completed inspection forms to applicant (email) |
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Show process of adding photo to inspection report to be saved in the system |
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Show process of viewing past inspection reports on mobile device |
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Show process of program automatically scheduling (routing) inspections and tracking based on location or time |
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Show process of using pre-populated(drop down) comment lists based on permit type and the ability to edit/modify the list |
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Show the process for adding documents such as field submittals (soil reports for example) to file. |
| Code Enforcement/ Property Maintenance |
Show the process for entry of new issue/complaint received in person, via fax or via mail |
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show the procees of submiting an issue/complaint via the web (public portal) |
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Show the process of accepting a submittal received via the public portal (back end) |
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Show the process of completing a site visit and printing violation notice |
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Show the process of adding photos to complaint via portable device |
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Show the process and results for automatic reminders pertaining to violations with follow-up dates. |
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Show the process of completing inspection via mobile platform |
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Show the process of retrieving your daily inspections each work day. On desktop and mobile device (Field staff) |
|
Show process of adding photo to reports to be saved in the system |
|
Show process of viewing past inspection reports on mobile device |
|
Show process of program automatically scheduling (routing) inspections and tracking based on location or time |
|
Show process of using pre-populated(drop down) comment lists based on violation type and the ability to edit/modify the list |
|
Show the process of retrieving your daily inspections each work day. On desktop and mobile device (Field staff) |
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Show process of searching for active cases without the address |
| Plan review |
Show process of completing plan review and saving comments in system |
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Show process of submitting plan documents via the web (public portal) |
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Show the process of accepting plan document submittal (back end) |
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Show process of how the point of contact (plans examiner) is notified when all other city staff reviews are completed |
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Show use of pre-populated comment lists based on permit type |
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Show Process of electronic plan review (initial review and resubmittals) |
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Show process of how applicant is notified permit requires a resubmittal (review was failed) and what the resubmittal process entails. (system generated notification) |
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Show process of how applicant is notifed of any additional documents that may be required prior to permit issuance (plans approved just waiting on additional documents - system generated notification) |
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Show process of how the permit in the software connects to other programs like Optiview, Map Office and old permit documentation (to allow review of existing code data or a PUD, ect.) |
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Show how photos/documents are attached to plan review |
| Planning & Zoning Development Applications |
Show how applicant submits electronically over the web, including payment of fee (public portal) |
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Show how staff receives and accepts applications submitted via public portal (back end) |
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Show how staff can assign reviews to other staff members |
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Show how staff communicates with the applicant once the application is submitted (system generated) |
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Show how milestone notifications (public notice, notice mailing; sign posted etc) are generated and sent to the applicant |
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Show how to upload or fillable form the public notice that needs to be returned to applicant |
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Show how the Planning & Zoning Commission packets are generated with submitted documents and staff report |
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Show how staff can view all the pending applications and the status of the development projects |
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Show how staff sets the dates for the public meetings and notifies the applicant of those dates |
| Elevator Compliance |
Show process to track elevator compliance inspection |
| Reports |
Show how to create standard vs custom reports |
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demonstrate ability to identify issued permit |
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demonstrate ability to show permits under review and not issued |
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demonstrate ability to show open PMI |
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Demonstrate the ability to track # of inspections and type of inspections by inspector |
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Demonstrate how to create report of completed and pending development applications |
