This Financials and Cashiering discussion, including Fees and Payment Processing was prepared in response to a formal Request for Information from a city of about 62,500 residents. Read on for information about some of the cashiering and financial features included in Citizenserve's e-government software solution. 1.9 Finance 1.9.1. Describe the solution’s abilities to create, manage, secure, and report (ad-hoc and scheduled) on financial transactions. Our Response: Citizenserve enables complex fee calculations, and your subscription includes fee schedules maintenance. Fee schedules include end dates. To enable payments, we integrate with a customer’s payment provider(s); we do not store credit card information. All data in the database is encrypted.…
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Citizenserve e-Government Development Services – Q&A
This discussion of Citizenserve e-Government Development Services is our response to a formal Request for Information from a city of about 62,500 residents. Read on for more information about some of the Development Services features included in our e-government software solution. 1.3.1. Provide a simple diagram or outline of the permitting system process. The diagram should depict the end-to-end range of a permit lifecycle from the pre-application process, permit fees, plan review, building permit fees, issuing permits, inspections, through the final approval and certificate of occupancy. Our Response: Citizenserve Permits, licenses, case types, and file types are highly configurable. This flexibility is necessary as hundreds of jurisdictions…
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Online Zoning Software Q&A
Citizenserve offers Online Zoning Software as just one part of our cloud-based community development software. The following questions were included in a formal Permitting and Land Management System Request for Information from a city of about 62,500 residents. Read our responses below for more information about some of the Zoning features included in Citizenserve's e-government software solution. 1.6 Zoning 1.6.1. Describe the solution’s capabilities to process citizen’s applications, track zoning, and land use processes. Citizenserve Response: Citizenserve planning and zoning software completely automates the process of application, review, routing, resubmittals, and public notification. Applicants can submit applications, attach plan documents, pay application fees, and view the status…
Electronic Plan Review Q&A
The following questions were included in a formal Permitting and Land Management System Request for Information from a city of about 62,500 residents. Read our responses below for more information about Electronic Plan Review features included in Citizenserve's e-government software solution. And to see this feature in action, check out our Document Markup Tool on a PC video. 1.5 Electronic Plan Review 1.5.1. Describe your solution’s EPR capabilities. Please include how payments are made, the ability to automatically screen and route plans to the appropriate examiner, version management, archiving, and document recovery. Citizenserve Response: Contractors can submit documents on the online portal. Fees can be charged in…
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