This video is a vintage look at citizenserve circa 2016: A critical feature in Online Building Permitting Software is the ability to create custom applications based on your license and permit applications. Watch this short video for software configuration tips, and schedule your live demo below!
We have been enhancing our software since our company was launched - check out this Low Code Permit Configuration video and see how far our Community Development Software has come since 2016!
System integrated with Google Street View
On any map view in the building permit software the Google street view can be shown to view and pan the Google street level view of the parcel or address.
How long does the typical implementation of the product being proposed take for an organization of similar size to the City?
We tend to take a departmental approach to implementation, completing high priority departments or processes quickly. Early success helps create a vision for the project and excitement. These initial departments can usually be implemented in 3 or 4 months. Full implementation may take 9 to 12 months. Typically process improvement ideas and new process automation ideas come up after the initial implementation. These are included in the unlimited support.
Does your firm complete the implementations of the product being proposed or is this effort outsourced?
All Citizenserve implementation and support staff are full-time employees of the company. Your implementation staff will also be the support staff you will be working with on a long-term basis. We have found it beneficial to have people familiar with your permitting and licensing processes to be involved with ongoing support. So continuity in who you are working with is a positive aspect of the Citizenserve approach.