Category Archives: RFP Question

Business Licensing Software and Occupational Tax Software NAICS code Citizen Portal One Stop

Citizen portal software business license entry by business or citizen. Using the license type and NAICS code of a business to determine the fees. Business license applications can be dynamic and ask for prior years if a business has been operating in prior years. Prior year fees and late fees can be calculated and paid with the new occupational tax or business license. Citizenserve business licensing software can also track monthly excise tax payments. Workflow routes and review routes can be setup to route license approval. NAICS codes are used to populate the tax class and calculate business license fees.

Community Development Software User Rights

Citizenserve community development software has specific user rights that are configured typically in departmental roles. These roles can then be assigned to users. The rights include the ability to limit rights to delete files, edit closed files and edit completed activities. For example if a code enforcement case is closed it is helpful to ensure that no one edits the closed file. It is also helpful to know that building inspections completed or plan reviews completed cannot be changed once complete.

Building Permit Software Help Options

Citizenserve building permit software has several options for embedded help. Departments can customize help screens. Help text can be customized on permit application forms and license application forms. This can include HTML links to external systems, web sites, documents, etc. Field level help can be created with a information icon placed next to the field. The citizen portal has robust customization of all pages. Custom fields can be setup to only show on the portal allowing additional text information. Applications can also be made dynamic to help simplify simple requests and expand on questions based on prior answers.