What sets your firm’s product being proposed apart from your firm’s competitors?
The software is great because we only have one version and it is a 13 year accumulation of great ideas our customers have provided regarding improvements and features they wanted. But the main thing that sets Citizenserve apart is the unlimited customer support. Citizenserve is pay-as-you-go, so we essentially work for renewals. The unlimited support includes adding new processes, setting up new features, configuration changes, ongoing training and custom reports.