Permit Tracking Software

Overview of Citizenserve Planning and Zoning and Permit Tracking software.

• Overview of citizen portal
• Apply for subdivision of land permit through online portal(5:18)
• Online application payment through payment processor (9:55)
• Review submitted application through portal (10:29)
• Overview of Citizenserve application (14:30)
  • My Tasks
  • Metrics (15:33)
  • Overview of Permit Project file (16:31)
  • Unlimited support - submit Support Center Request (19:41)
  • My Recent Files (20:14)
  • My Links (20:27)
  • My Notes (20:32)
  • Home Page configuration (20:41)
• Architectural plan review activity (21:36)
  • Electronic document markup tool (22:34)
    • Create a stamp
    • Add comment to stamp
    • Add comment to document
  • Review comments
  • Complete activity
    • Email review comments to applicant (27:40)
• Review activity review comments from citizen portal (30:04)
• Review workflow route status updates from Citizenserve (30:56)
• Review initial reviewer document markup comments from the citizen portal (31:25)
• Complete Engineering Plan Review activity (32:05)
  • Electronic document markup tool (32:55)
  • See multiple reviewer comments
  • Calibrate document to draw measurements
  • Calculate area on map and add comments from comment book to area shape
  • Draw rectangle and add comments
  • Draw arrow and add comments
• Review document markup and review comments on citizen portal (39:00)
• Design Review Team Meeting Agenda Creation (40:29)
• Can we get a map report of the DRT Agenda sites? (42:17)
• Can Citizenserve handle external (out of agency) reviewers?  (45:44)
• Who owns the data if it's in Citizenserve? (48:55)
• Managing communication between applicant and staff (49:59)

In addition to permit tracking software, we offer licensing, development, code enforcement, and request tracking solutions. Your subscription also includes an online citizen portal. Keep exploring our site to find pricing information, to request your live demo, or to see how we can support your community development needs.