Portfolio Category: Code Enforcement

Health Licensing and Inspections

Health Licensing and Inspections Citizenserve can be used for health and environmental licensing and inspections with our business licensing software.  In this example, paper inspection forms and reports are created in citizenserve and an iPad, Android or Surface tablet can be used to complete complex inspections, collect signatures and manage/report violations. [accordions] [accordion title="Transcript" ] In this demo we'll see how St. Charles County implemented citizenserve for their health license inspections. First let's start by taking a look at where they were before they started using citizenserve. So I'm gonna pull up the food inspection report. So these were filled up by hand out in the field.…

Reporting

Reporting Use lists, charts, maps, and merge reports to create the reports you need. [accordions] [accordion title="Transcript" ] Hi, my name is Julie, and today I'm going to give you an overview of the reporting features available in citizenserve. Citizenserve comes with many standard reports - let's take a look at a few of them. Let's look at the close time report - this lets me enter a date range, I'll say January first of this year through today, and run the report. The close time report lets you see the number of days it takes for your code enforcement cases to be closed. You can see…

Mapping

Mapping See the mapping options available to you through citizenserve. [accordions] [accordion title="Transcript" ]   Hi, my name is Julie, and today I'm going to give you an overview of the mapping features available in citizenserve. We'll start by creating a new permit. I can select the property location by entering an address or I can click the map icon to select a property from the map. So I'll go ahead and click this, and our map is displayed, and I can drag the map marker to the desired location. So once I drop it here, it'll tell me what that address is. While on the map,…

Code Enforcement Inspection Entry

Code Enforcement Inspection Entry Simplify the inspection process using citizenserve with your tablet in the field.   [accordions] [accordion title="Transcript" ] In this demo we'll take a look at inspection entry through the code enforcement component. When you first login at citizenserve you're taken to your welcome page, where all of your inspections due for the day will be listed. You can filter your inspection list if you'd like to just see the overdue inspections or just the new inspections that are due today. You can also see all of your tasks by clicking the total tasks due today. You can click the inspection link to start…