Portfolio Category: Licensing

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Messaging

Messaging

Citizenserve's messaging tool allows municipal staff to talk to each other, to constituents on the Online Citizen Portal, or to citizenserve support staff. [accordions] [accordion title="Transcript"] Hi, this is Misha at citizenserve. Today, let's look at the messaging feature messaging is available on all file types, whether it be a permit a license a code case or a general file messaging allows staff to communicate with each other about a project in citizenserve with constituents on the portal and with the citizenserve support staff. Staff send messages from the project file to send a message go to the file options menu, expand the send menu, and when…
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Edit Document Source

Edit Document Source

Use the Edit Document Source tool to update the document source type of approved plans. You can make them easier for staff to find, and you can remove draft plan sets from view on the citizen portal. [accordions] [accordion title="Transcript"] Hi, this is Misha at citizenserve. In today's video. We'll explore the edit document sources tool which lets you edit the source of multiple documents at once today. I'm working on a development permit, but this feature works on permits licenses code complaints and general files, too. Let's see how it works. We just issued the final permit for this development project and we want to group…
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Gainesville, FL – Rental Registration

Gainesville, FL – Rental Registration

Gainesville Florida landlords must register their rental units in Gainesville's PermitGNV Portal. This brief video shows you how! [accordions] [accordion title="Transcript"] WEBVTT - This file was automatically generated by VIMEO The Gainesville City commission has adopted the rental housing ordinance, which established annual licenses inspections minimum Energy Efficiency life safety and property maintenance standards for all residential rental units within the city. If you have a room or rooms located in a condominium Co-op timeshare quadruplex Triplex. Or single-family dwelling that is rented or advertised or held out to be rented for periods of at least 30 consecutive days or one calendar month. Whichever is less. You…
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CUT Fields

CUT Fields

The custom table (CUT) field type allows you to track multiple records within a permit or license and makes your data easier to view. Just like an excel table, you define the columns of data you want to collect, and your constituents can enter as many rows as they need. This field type is an elegant replacement for the ‘How many of X’ questions that trigger X number of additional questions to display when a number is provided. [accordions] [accordion title="Transcript"] Hi, this is Misha from citizenserve. This month's feature video is on the new CUT field. A CUT field is a custom table within a table.…
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