Portfolio Category: Planning & Zoning

Messaging

Citizenserve's messaging tool allows municipal staff to talk to each other, to constituents on the Online Citizen Portal, or to citizenserve support staff. [accordions] [accordion title="Transcript"] Hi, this is Misha at citizenserve. Today, let's look at the messaging feature messaging is available on all file types, whether it be a permit a license a code case or a general file messaging allows staff to communicate with each other about a project in citizenserve with constituents on the portal and with the citizenserve support staff. Staff send messages from the project file to send a message go to the file options menu, expand the send menu, and when…

Edit Document Source

Use the Edit Document Source tool to update the document source type of approved plans. You can make them easier for staff to find, and you can remove draft plan sets from view on the citizen portal. [accordions] [accordion title="Transcript"] Hi, this is Misha at citizenserve. In today's video. We'll explore the edit document sources tool which lets you edit the source of multiple documents at once today. I'm working on a development permit, but this feature works on permits licenses code complaints and general files, too. Let's see how it works. We just issued the final permit for this development project and we want to group…

Standing Conditions on Property

Set standing conditions on a property or parcel Through citizenserve plan review you can now set conditions on a property that will remain on the parcel until satisfied.  This gives the ability for Planning and Zoning or other departments to set conditions on a parcel during the development process that will not be satisfied until later in the construction phase.  These conditions will be visible on any permit on the parcel until the condition is satisfied.  This provides the Building Department to the ability to monitor pending conditions and update them once satisfied during the construction. [accordions] [accordion title="Transcript"] In this demo, I'll show you how you…