Hi, this is Misha at citizenserve. This feature video is on automated emails and how they can improve efficiency and transparency. You can configure citizenserve to send automatic emails when you change permit status, when you complete an inspection activity, or when you complete a plan review activity. This feature saves time, increases consistency, and adds transparency across all your projects. By default, emails are sent to the permit or license applicant. But you can also configure your emails to be sent to any contact on the permit or license. And here's how to get started. To set up automatic emails for status changes on a permit…
