Portfolio Category: Feature Profile

Automatic Emails

Hi, this is Misha at citizenserve. This feature video is on automated emails and how they can improve efficiency and transparency. You can configure citizenserve to send automatic emails when you change permit status, when you complete an inspection activity, or when you complete a plan review activity. This feature saves time, increases consistency, and adds transparency across all your projects. By default, emails are sent to the permit or license applicant. But you can also configure your emails to be sent to any contact on the permit or license. And here's how to get started. To set up automatic emails for status changes on a permit…

Standing Conditions on Property

Set standing conditions on a property or parcel Through citizenserve plan review you can now set conditions on a property that will remain on the parcel until satisfied.  This gives the ability for Planning and Zoning or other departments to set conditions on a parcel during the development process that will not be satisfied until later in the construction phase.  These conditions will be visible on any permit on the parcel until the condition is satisfied.  This provides the Building Department to the ability to monitor pending conditions and update them once satisfied during the construction. [accordions] [accordion title="Transcript"] In this demo, I'll show you how you…

Applying for a Business License

Applying for a business license See how your business owners can apply for a license online with the citizenserve online portal and citizenserve's business license software. [accordions] [accordion title="Transcript"] Applying for a license is easy with the citizenserve online portal. Through the portal you can provide access to all of your electronic services.  In the licensing section your applicants can jump right into applying for a license or learn more about licensing options.  You can guide your applicants through the application process with step-by-step instructions.  First, they can find out if they need a license by clicking do you need a license?  You can customize this page to list information relevant…