Portfolio Category: Permitting

Automatic Emails

Did you know you can configure citizenserve to send automatic emails when you change the permit status, complete an inspection, or complete a plan review activity? Using this feature will save time and increase consistency and transparency across all your projects. By default, emails are sent to the permit or license applicant, but you can also configure your emails to be sent to any contact on the permit or license.

Standing Conditions on Property

Through citizenserve plan review you can now set conditions on a property that will remain on the parcel until satisfied.  This gives the ability for Planning and Zoning or other departments to set conditions on a parcel during the development process that will not be satisfied until later in the construction phase.  These conditions will be visible on any permit on the parcel until the condition is satisfied.  This provides the Building Department to the ability to monitor pending conditions and update them once satisfied during the construction.