Portfolio Category: Featured Demos

Code Enforcement Inspection Entry

Code Enforcement Inspection Entry Simplify the inspection process using citizenserve with your tablet in the field.   [accordions] [accordion title="Transcript" ] In this demo we'll take a look at inspection entry through the code enforcement component. When you first login at citizenserve you're taken to your welcome page, where all of your inspections due for the day will be listed. You can filter your inspection list if you'd like to just see the overdue inspections or just the new inspections that are due today. You can also see all of your tasks by clicking the total tasks due today. You can click the inspection link to start…

Online Permit Applications

Online Permit Applications Eliminate incomplete applications, paper forms, and lines at your permit counter with the citizenserve online portal. [accordions] [accordion title="Transcript" ] Applying for a permit is easy with the citizenserve online portal. Through your portal you can provide access to all your electronic services. In the permitting section your frequent applicants can jump right into applying for a permit. Additional information is also available for those that aren't as familiar with your permitting process. You can guide your applicants through the permitting process with step by step instructions. First your applicants can find out if they need a permit by clicking the do you need…

Complete Customer Care

Complete Customer Care Learn more about the citizenserve Complete Customer Care Program. [accordions] [accordion title="Transcript" ]  The Complete Customer Care Program is designed to ensure your citizenserve implementation is a complete success. The Complete Customer Care Program focuses on three major phases: your citizenserve setup and configuration; your training; and your ongoing support once you go live with citizenserve. Let's take a look at the setup and configuration phase. Once you decide to go with citizenserve you'll be assigned a dedicated Account Representative who will work with you on your setup and configuration. Your account rep will learn your business processes, collect supporting data, and understand your goals…